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My phone not working


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Hi.

 

I purchased a Nokia 5800 from Carephone Warehouse. Somtimes when I try to use the phone the screen freezes, also, when I am using the phone sometimes lines appear on the screen.

 

What is my rights? I have me receipt, and everything that was provided with the mobile phone.

 

It is in best condition, no scratches, no damage at all?

 

What is the best thing to do?

Edited by ChuckyWucky
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hello again.

 

that's a common fault on the Nokia 5800 the screen going.

 

My brothers girlfriends did exactly the same 3 weeks ago.

 

if its pay as you go try and get a replacement.

 

if your on a contract they will want to try and repair it 1st, if so, try and get a courtesy phone while yours is away.

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Hi,

 

I'll move this thread to the Telecoms Forum.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

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