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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Help - Don't Know Where To Start!


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First post on here and desperate to know how best to start tackling the following - i'm afraid i have been guilty of burying my head in the sand but things are spiraling out of control - total debts of 40k and this is the situation with each:

 

1. Nationwide Credit Card:

ccj forthwith granted for full amount of 11k on Eversheds demanding full payment.

 

How do i proceed here, the agreement is over 10 years old, and i paid ppi all that time - should i challenge enforceability, ask for ppi premiums to be deducted, ask for time to pay, try to set-aside, ask for re-determination etc - i'm sure a charging order is likely to follow?

 

2. Egg Card:

2 cards totalling 15k, both several years old - being chased by dlc who have given me until 09/01 before they take further action - presumably filing for ccj.

 

Should i challenge enforceability etc

 

3. Bank Of Scotland:

Court papers recieved dated 11/12, amount 15k - need to respond by tomorrow - this is re. a personal loan agreement - do i ask for 28 days and defend, admit and ask for time to pay?

 

Desperate for advice - i'm afraid it is a familiar story, lost my job late 2008, out of work for a time, new job pays much less than previous, i'm at my wits end here, but willing to do whatever it takes so any advice on the priority and actions i should take greatly received!

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Did you/ have you made requests for copies of your credit agreements for any of the accounts under the Consumer Credit Act?

 

For the Bank of Scotland you should acknowledge the court papers and say that you will be defending in full. You can do this online and make sure that you do so or you will end up with a default and probably forthwith judgment.

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I'm afraid i have made no requests yet, presumably i should do so now for all? (Despite the fact that the ccj forthwith is already registered by nationwide?)

 

I'll fill in the online court reply today re. BoS

 

Many thanks for the quick response

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I'm not up to date with ppi claims but someone who is will be able to comment. If, as I suspect, these premiums are reclaimable, then you would have grounds for seeking a set aside of the court claim.

 

For the Egg accounts you should send CCA requests (recorded delivery and print your name rather than sign the letters). If they don't respond within 14 days then you can place the account in dispute and that should get them off your back for a while. When did you last make a payment or acknowledge these alleged debts in writing?

 

For the BofS account when did you last make a payment or acknowledge the alleged debt in writing? Rather than use the CCA template letter in this case it will probably be best to use the Civil Procedure rules to obtain disclosure. I'll dig out the link if we establish that the alleged debt isn't statute barred.

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Thanks, i look forward to hearing from someone on the ppi side as having just received the ccj this is causing the most worry now. Do i have to respond requesting the set aside on this basis within a certain time?

 

Re. the egg card, made a payment last week to keep dlc happy. Should i send the cca to the dca, dlc, or to egg directly? (or both?)

 

From memory i havent made a payment to BoS for about 3 months now.

 

Many thanks

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If the DCA hasn't bought the debt from Egg send your CCA request to Egg. If you can afford the extra postage I would send the request by SD it's guaranteed next day delivery where as RD is not. Keep your receipt and you can then check on RM website to check when it was delivered and if there is a signature all the better and remember to print a copy out for your file. Start a file for each creditor it's easier that way to find any info that you may need.

Get your BoS acknowledgement done, don't forget to do it.

As I'm off work till next week I'm not able to check about the ppi side but if you haven't got any help on that by then I'll check it out at work on Monday.

DG

I have no legal training my knowledge comes from my personal life experiences

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Thanks for the replies:

 

Diamondgirl:

Have completed the BoS acknowledgement online today

How would i know if the dca, dlc, have bought the debt - do i simply ask them?

 

Babybear:

The ccj is dated 15/12/2009 and is from Cardiff County Court

 

Thanks for your continued help all!

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Can anyone give any advice on the forthwith ccj granted to Nationwide - and the situation with ppi - what should i be doing to achieve the setaside/redetermination etc?

 

I will be receiving a call from dlc this week re the egg agreements - what do i say to them on the basis that i have made a cca request? - they are obviously going to be pushing for some form a of payment and i am anticipating they will initiate court proceedings if i don't make an arrangement?

 

I am still not clear wether they or egg own the debt - can i just ask them outright - and if it is still egg - refer them to the cca request.

 

Any help greatly appreciated

 

Thanks

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Ok, can you give us a bit more information.

 

 

 

1. Nationwide Credit Card:

ccj forthwith granted for full amount of 11k on Eversheds demanding full payment.

 

How do i proceed here, the agreement is over 10 years old, and i paid ppi all that time - should i challenge enforceability, ask for ppi premiums to be deducted, ask for time to pay, try to set-aside, ask for re-determination etc - i'm sure a charging order is likely to follow?

 

Let's take the account with the PPI on it first.

 

This is a credit card. Did you defend this in court or was the CCJ issued by default ?

 

Do you know if the PPI was a suitable product for you to have ? did you ask for it to be included on the account ?

 

You would need to request sight of the original agreement to find that out. If you didnt ask for it or it wasnt suitable for some reason then it is quite possible it was mis sold and you could challenge that.

 

In the run up to the court action. Did you receive a Default Notice, Termination Notice, Letter before Action prior to receiving the claim form?

 

 

Nex one

 

2. Egg Card:

2 cards totalling 15k, both several years old - being chased by dlc who have given me until 09/01 before they take further action - presumably filing for ccj.

 

Should i challenge enforceability etc

 

Which DCA is involved here. What has happened to date. Did Egg issue a Default Notice, Termination Notice. Has the account been assigned to the DCA or are they just chasing on behalf of Egg. If it has been assigned, it isnt a given that you would have received a Notice of Assignment but if it hasnt then it is quite likely that they are unable to proceed to litigation in their own name.

 

I would say a request to see the agreement and a Subject Access Request (a request for all the information is in order).

 

3. Bank Of Scotland:

Court papers recieved dated 11/12, amount 15k - need to respond by tomorrow - this is re. a personal loan agreement - do i ask for 28 days and defend, admit and ask for time to pay?

 

 

 

 

last one. you have acknowledged service as advised with this, yes ?

 

We need some more information.

 

Did you receive a Default Notice, Termination Notice, Lette Before Action ?.. what is the amount claimed just say above or below £5,000 you dont have to give the exact amount.

 

What is the date of ISSUE on the claim form. There is a time line you need to stick to:

 

Date of Issue, from there + 5 days for service + 14 days to acknowledge + 14 days to submit defence. 33 days from date of ISSUE to the time you have to have the defence in.

 

We need to know exactly what the Particulars of Claim say so can you either remove identifying information and post the form up or type the particulars up as they are on the form. The POC is the reason they say they have issued the claim and can be found on the left hand side of it.

 

You need to send a CPR request for more information. This will be sent to the solicitors and until we know what the particulars say we cant advise you what to ask for.

 

I think you need to have 3 separate threads. One for each situation. That way responses wont get muddled up.

 

Meanwhile if you can answer the questions above that will help.

 

 

A subject access request is a request for ALL information held on you. This will cost you £10.00. You send it to the original creditor and they have 40 calendar days from receipt to provide this information.

 

A CCA request is a request purely for a copy of the agreement/application form that you would have signed. This will cost £1.00 and the information should be provided within 12 days. However there has recently been a Test case on this and it would appear that reconstructed information can be given for this request. However, the original should still be made availabe in respect of court action.

 

CPR letter is a letter you will send to a solicitor asking for information mentioned in the POCs when a claim has been issued against you. This information should really be provided with the claim form but where claims have been issued out of the Northampton Bulk Cenre then it generally isnt. The request costs you nothing and the solicitor should make every effort to provide you with this information speedily in respect of preaction protocol.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I am having trouble accessing the CAG library for the SAR and CCA letters at the moment. Will try again later and give you the links.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Ok, here are the template letters

 

SUBJECT ACCESS REQUEST

 

and

 

REQUEST FOR COPY OF AGREEMENT - CCA

 

hth

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 2 weeks later...

Hi

 

I have split up my situation in to 3 threads and urgently need advice re the nationwide ccj forthwith that has beeen granted and for which i had ppi.

 

Am nervously anticipating bailiffs and or further action so really need to know what legal steps i take to dispute the amount/ppi have the ccj sert aside or arrange a review of the forthwith amount.

 

The ccj was issued by default.

 

I am pretty sure from memory - tho it was 10 years ago, that i did not request ppi, but that it was sold over the phone at a later date.

 

I can not find all the letters so can not say for sure if i received all in the correct action.

 

Urgent advice needed on how to proceed or what to send to the courts please

 

Many Thanks

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