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    • You will receive a Notice of Judgment with details of the judgment and payment details
    • Hello, welcome to CAG. It would be a good idea for you to read other shoplifting threads here to get an idea of how this works. The police won't get involved now, so no chance of arrest. You need to avoid that branch of John Lewis for a while though. Basically, John Lewis's security people will give your details to either a firm like Retail Loss prevention or DWF solicitors who will then write to you with scary-sounding letters to frighten you into paying them some kind of penalty. They have no legal power and can't take you to court, only John Lewis can. Last time we saw a retailer in court against shoplifters, it went very badly for them and we haven't seen a case like that since - over 10 years ago. But you need to figure out why you did this. If you need support, talk to your GP and aske them. They will have heard it all before and won't judge you. Best, HB  
    • In addition to the information you've been given above, I suggest that you spend some time reading up on the stories on this sub- forum. There is a lot of information about suing as an entitled third-party. Take a couple of days – and by Monday you will be much more confident. More in control and you will have fewer questions to ask but the questions that you do think up will probably be more relevant and more interesting to your case. Do the reading. This is always an essential first step   Additionally please can you give us more details. What was the item, was it correctly declared, was the value correctly declared, what was the value that was declared? Very importantly what date did you send it?
    • I got caught today shoplifting some shampoo & conditioner at John Lewis. I felt absolutely awful. The people were quite nice as I returned the items without any hesitation, gave them my name, address & DOB. They did not ask for official ID, and let me go after taking my picture and then handing me a paper saying I am banned for life. I just now read on the paper that they may share my details with third parties (police) and am extremely stressed. I've previously shoplifted, not at this John Lewis but others of their stores (an absolutely horrible habit made worse by cost of living crisis).... How likely is it that they will actually start an investigation for this offense? May I get arrested for this? While I was in the backroom, the security was quite nice and told me that no police would be involved unless I broke my ban.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Suspended pending investigation thats already happened ?


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Case is going well,

 

I have most of the evidence now and the companies "alleged evidence" actually proves OH version of events and the "witness statement" doesn't actually contain anything relating to the "alleged" incident at all.

There is no mention of OH asking for a pin code at all despite the fact that you can see staff member access a account to get access code.

 

Just waiting for a date to be set and then can go from there, we have exchanged lists of documents we want to use and there is nothing in the companies that make sense, each bit they are hoping to use has been contradicted by another bit they want to use.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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  • 3 weeks later...
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No Date yet

 

No surprises except for the fact that the "witness statements" do not match the CCTV. They claim events happened when CCTV shows it didn't and the CCTV does in fact prove OH version of events lol.

 

Just a waiting game for now but now i have got hold of the evidence it really does prove they have no case lol.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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I got a court order forcing them to release it, they didn't release it through choice and now i have it i can see why they didnt want to release it lol.

 

CCTV shows OH version of events and proves "witness statement" from staff member is incorrect as it does not tally in with the CCTV.

 

Weather this is delibrately incorrect or just a mistake i do not know but the written statement does not match the CCTV and the evidence provided by one staff member seems to conflict with other evidence provided by another staff member which then conflicts with another staff member. Which makes it hard to know what the company believe happened as it is certainly not clear from the evidence they have provided.

 

The only thing that is clear is that the CCTV does match OH version of events almost perfectly.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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The company have asked what i am looking for and they are also well aware that i am perfectly happy to settle before the hearing.

 

I believe that ACAS is also trying to settle the case before the hearing so i will leave that for them to sort out, they know what i want and to the best of my knowledge the company have point blank refused to talk so who knows.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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County Court case was settled in full a few weeks ago now so its just the ET to deal with now.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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OH got all his costs back and compensation as well.

 

Wont ake much differance to ET though i wouldn't have thought.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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Hi,

 

Wont make much difference to the et unless they directly relate to each other, what was the exact nature of the court case again.

 

well done you for getting compensation, shows they were in the wrong from day one, perhaps they may be wrong in the et ?

 

go ahead and book that well earned holiday now. lol

 

Regards

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They admitted they were wrong about the County Court case ages ago lol.

 

It was about Data Protection issues and non compliance etc.

 

The evidence for the ET also shows they were in the wrong and that the right hand didn't know what the left was doing which is why the staff's evidence seems to conflict etc.

 

OH is going skydiving with the compensation lol, rather him than me.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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ICO were investigating company for OH so i haven't really been involved in that to be honest.

 

I would guess that as they paid out for County Court etc then the ICO have either told them thay have breached the Data Protection Act or something along thoses lines.

 

I am not really interested in the ICO case tbh that was more OH.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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Hi,

 

Was just curious to see if they are failing in everything, would be very good news if the ico found them guilty as well as the county court, this could be mentioned in the et, would show the company has consistently failed to meet the standards expected of them.

 

But on the other hand would be very bad if the ico voted in ther companies favor, as they would definetly raise this in the et.

 

Regards

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I wouldn't have thought the company would want anything from the ICO in the ET.

 

It is not really directly related to the ET and as they may paid out to OH i would imagine it would be loked upon in my favour anyway however as i said it's not part of the ET as far as im aware.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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Hi,

 

just a bit of friendly advice,

 

you will need to know your case inside and out, even though your oh is representing you the et will expect you to know all the facts and angles to do with your own et case.

 

you have to be well prepared as im sure the company will question you, and saying "as far as im aware" will not go down well with the et judge.

 

Regards

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Hi,

 

just a bit of friendly advice,

 

you will need to know your case inside and out, even though your oh is representing you the et will expect you to know all the facts and angles to do with your own et case.

 

you have to be well prepared as im sure the company will question you, and saying "as far as im aware" will not go down well with the et judge.

 

Regards

 

I do know my case inside and out, ICO/County Court has had nothing at all to do with me and is not directly related to the events being discussed at the ET so i very much doubt they will mention this at all, especially as they have paid out for the County Court case presumably due to them being in the wrong.

 

I will know the ins and out of OH stuff nearer the time as/when and if its needed, atm we have no date for hearing so there is no need to know it yet plus as i said i do not think the ICO have completed the case, i know they wrote to say they agreed with OH that it appeared that the company have been non compliant with the Data Protection Act and that they would investigate however i do not think we have the final decision as of yet.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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  • 2 weeks later...

Yeah, ICO agreed fully with OH and found against the company, Not sure what they do now though i guess fine them or something along those lines.

 

Still no date yet for ET, I guess what with all the redundancies and that the ET are pretty busy, its just the waiting game now and i think the longer it goes on the more chance the other side trying to settle etc as i would imagine its not cheap for them really.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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Hopefully so Honeybee

 

Just the waiting game now as to dates etc and exchanging documents just before the ET.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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I have a list, a very long list and everything they are going to use is on it but i also have loads of documents that they wont be using etc.

 

Basically they have to slim down there list of documents as they have masses of paperwork atm and we will only use around 1/4 of it.

 

I dont have some witness statements but i wont get those until 21 days before the hearing date which as of yet hasn't been set.

 

I have everything i need to draft a strong defence but it would be helpful if i know what they would be using as opposed to what they might be using.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal Experiences/Mistakes lol...

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