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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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Legal victory over Swift!?


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Woman's victory over [pounds sterling]50,000 bill.

 

 

The Star (Sheffield) (Sheffield, England) | April 24, 2006 | COPYRIGHT 2006 Johnston Publishing Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information) Copyright

 

 

A SHEFFIELD woman has won a legal victory after being ordered to pay back more than [pounds sterling]50,000 on a loan of [pounds sterling]11,000.

Rosalind Hanagan took out the loan to cover debts of [pounds sterling]11,000 using a house her mother left in her will as security.

But she found that even after paying off more than [pounds sterling]22,000 she still owed another [pounds sterling]29,000.

Rosalind's problems began when she signed up to the loan with Brentford-based Swift Advances plc

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The main reason I put this item on was to see if anyone out there in CAG world could investigate how this lady won....when others haven't?

 

Are there any budding Sherlocks or Hercule's that can shed any further light ?

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Hi Dougal

 

I think you need to change your avatar, to either a jack russell or a bloodhound, as nothing will get past you without a fight.:)

 

Doc

 

Hi Doc

 

I am pleased to say that my Westie let's absolutely nothing past him.....!!

 

Thanks for the kind thought.

 

Dougal

 

ps: I sent an e-mail to the Sheffield Star last night requesting a full copy of their report.....

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Evening all - as promised:

Courtesy of the Sheffield Star, 18/9/2009.

 

Woman’s victory

over £50,000 bill

 

A SHEFFIELD woman has won a legal victory after being ordered to pay back more than

£50,000 on a loan of £11,000.Rosalind Hanagan took out the loan to cover debts of

£11,000 using a house her mother left in her will as security.

But she found that even after paying off more than £22,000 she still owed another £29,000. Rosalind’s problems began when she signed up to the loan

with Brentford-based Swift Advances plc.

When she took out the loan her only income was Income Support and she fell into

arrears with the payments. But she then discovered that even though she had not been in

arrears for more than 18 months the balance was still going up and not down.

Rosalind, of Greystones, had to try to sell her house just to meet the payments and Swift were threatening to take her to court if she did not pay another £29,000 straight away.

She turned to Louise Joloza of Howells solicitors in Sheffield who negotiated a settlement which has cancelled out the remaining debt.

The loan company has also removed the charge it had over her property and agreed to pay her legal costs.

Rosalind said today she was relieved and delighted the case had now been resolved.

She said: “The last few years have been a financial nightmare for me because I couldn’t

see any way out of this massive debt, which just seemed to grow

and grow.

“It is such a relief to know that my home is safe and I don't have to make any more payments. I’d advise anyone in a similar situation to take legal

advice - for me, it has been an absolute lifeline.”

Ms Joloza said: “Essentially,Mrs Hanagan had signed up to an improperly executed agreement- entailing complicated legal arguments, which can be very difficult to fully understand.

“We argued that the agreement was unenforceable as it failed to comply with the

requirements of the Consumer Credit Act 1974, in that it failed to correctly state an amount of credit.

“The agreement also failed to provide her with a term stating how she was going to pay off the legal and documentation fees, which had been added to

the account.

“These credit agreements, although extremely complicated, are now very common.

They can leave people in dire financial straits.”

 

Needless to say I am now writing to Ms Joloza!!

 

Best wishes

 

Dougal

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I've read as much is available from your links and I presume it would be a miss sell if the borrower was on income support when the loan was taken out.

Well I was on income support at the time.

If my post helped you feel better, click my scales.

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Evening all - as promised:

Courtesy of the Sheffield Star, 24th April 2006.

 

Woman’s victory over £50,000 bill with Brentford-based Swift Advances plc.

 

Best wishes

 

Dougal

 

Good morning everyone,

 

I am today contacting the Court and requesting details of how to obtain a transcript of the case.

 

I'll let you know what happens......!

 

As always

 

Dougal

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