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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All,... New to the site & have read a fair few posts and decided to claim my charges back,...I do have statements dating back to 2000 but only a few for each year,..(Off what I have the charges are £1700)....I posted the SAR to my local branch on Monday 7th August,...(only problem the Misses posted the letter with the £10 fee ...But never registered the letter)....(Would it be wise to resend again by recorded delivery?...)(Also could I speed them up to get over the stalling tactics?....like making a reasonable estimated claim!(Going off the statements I have,...(After the 14 days of waiting for the statements of charges).....Any thoughts welcome,......Best Wishes All.

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Yeah think thats what I will do,....Will give it till Monday and give them a call & if for some strange reason they have not recieved this with payment !Then I shall send again recorded delivery,..

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Monday 14th recieved 12 months of statements!!,....In 12 seperate envelopes,..No letter in any of them replying to S.A.R request,...Then today recieved the micro excuse,....Will be back incontact with them,...But think they are responding quick,..after reading other posts,..Is it best to just send a reminder that 40 days are still running to comply with request????And one more thing ,..Once I recieve these & have the charges worked out can I file my claim when ever I choose,..Or is they a time scale??????Thanks

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Yes, the forty days of your request are still running. Regarding the Microfiche, from what I have read, I think alanfromderby created an excellent template to send now. When and if you receive printouts of your account you'll then need to submit a LPA, see templates and FAQS. Do you bank with shABBEY then?

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  • 4 weeks later...

Hi Folks,...Well sent my S.A.R letter on the 4th august,..recieved a reply from pam speed,..(usual reply "microfiche excuse supplied some statements but never displayed charges,..good job I have 3 years worth of statements with these charges showing)(how sly are abbey)...Well my 40 days is nearly up,...Instead of waiting on abbey ,As I think I have waited enough,..plus I know their will delay things,..Should I File a estimated claim going off the charges I know about & have proof of,.. As after reading other posts,..abbey seem to be laughing at the non compliance letters,...my charges in the 3 years I know about are £1740,..So was thinking of doubling this figure ,adding a nice holiday and see if abbey contest this,..or at least it will get them to send out the info I need,..Any advice or thoughts on this is more than welcome,..thanks in advance.

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No in court you will need the exact figures. I know it sucks but they will take you to town if you don't get them correct. I would call them everyday and write to them till they supply you with what you need. Im sure if you look in the contact details here there will be a direct number you can call. Hope this helps, just shout if you need any other help.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Hi thanks for the reply,...But surely if abbey do not respond,..then a estimated claim must be better than no claim,..As figures could be ammended if or when abbey decide to send what I requested,..And if my estimation is a little bit on my side then surely their will want to show the true charges their unlawfully taken out my account,..40 days is approaching,..And abbey are stating that the information is on microfiche and not be subject to the 40 day ruling,..So the best advice is to wait on abbey?....I thought there is a time table to stick to,...I was thinking LBA,..Am I right in thinking this?..quite confused now,..please help thanks Michelle.:confused:

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No in court you will need the exact figures. I know it sucks but they will take you to town if you don't get them correct. I would call them everyday and write to them till they supply you with what you need. Im sure if you look in the contact details here there will be a direct number you can call. Hope this helps, just shout if you need any other help.

 

I do no believe this is correct.

 

If you have the full data then use it, if you have partial data then you can use that to prepare an estimate.

 

What the courts would get really mad at is if you just plucked a figure out of the air.

 

It is entirely reasonable to make an estimate using the information you have to determine what type and how often those charges were applied.

 

If you do make a claim on this basis it is then prudent to offer to amend it should the dat become vailalbe from the abbey.

 

If you disagree with this approach thats fine but the reality is if abbey end up supplying you with the data then you can never sue. If you have evidence they have unlawfully taken money from you and use this to estimate the rest, they will have to produce the data for the court to prove you are wrong.

 

 

JMHO

 

GLenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Hi Glenn ,And thanks for the advice,..Think I will send a estimated claim tomorrow,..I am on the 34th day (today) ,..Or do you think best to see if they supply the full request of charges,..But thinking about waiting will give the abbey a extra 20 days to play they delaying tactics,..(another 6 days till 40th day deadline,..7 day non compliance,..further 7 days LBA,..Is this correct?...

 

I do have nearly 3 years worth of statements which show these charges applied to my account,..Will this speed things up,..Will wait on replies and work out these charges in a spread sheet,..thanks again all best wishes Mx

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Personally i waited more or less till the 40 days were up then sent in prelims with estimates where i didnt have all the statements.

 

Then at the same time send in your SEc 7 letter under the dpa .

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Hi Guy's,.....well the 40 days are up tomorrow recieved 12 months of statements from shabbey with a letter with the microfiches argument,...I have 3 years worth of statements with charges on them,...was thinking of sending a estimated claim tomorrow for the charges I have proof of plus the same again for the 3 missing years,.(which shabbey have not supplied info on,...)What is the best way to do this?...non-compliance or straight in with estimation,..Well got this evening to decide the best route,...I have read,and re-read the FAQ's,..and still a little confused,..all advice is welcome with open arms look forward to all your replies thanks in advance M.

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What sort of amount are you looking at claiming for the three years?

As the 40 days are up to get the ball rolling I would start your claim for those three years including a schedule of charges etc. and possibly adding at the end that as you are not in receipt of all the information the amount you are claiming is for three years only at this point but will change as and when you receive the additional information. So;

1. Start your claim with the intial letter requesting money back attaching the charges schedule to it. Including a passage which says the claim amount is likely to change. Letter - Preliminary approach for repayment which you will find in the Bank Templates Library along with the schedule of charges spreadsheet.

2. Send the Data Protection Act - Non-Compliance - Template Letter which again you will find in the Bank Templates Library this is for the missing charges.

That is what I would do but obviously the choice is yours you may want to give the bank a ring and find out where the missing charges information is before you do anything but I wouldn't rely on them coming up with the information any time soon!

Hope that helps

Boo

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Hi Boo,...Thanks for the reply the charges total £1750,..I know I said I Have 3 years worth of statements ,but these are a few months out of each year dating back to 2000,...Will this confuse things in the future should I need to submit a second claim,....Can I not just double this figure for the missing 3 years worth of charges?,..I only ask this as I know the shabbey will be stalling things ,Maybe that might make them sit up especially if I be a little generious on my side,..As my thoughts are why should we listen and wait till abbey are ready,..TO PAY THE MONEY/CHARGES THEIR HAVE edited taken from us,... should we not be entitled to OUR MONEY/UN-LAWFULL CHARGES straight away?....M

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Hi again folks,...sat waiting on replies with help,..I am ready to attack shabbey but need some more thoughts on this,..here is the preliminary I will be sending

 

 

I have removed the preliminary letter from your post as it is posted in full in the templates library here http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-letter-preliminary-approach-repayment.html

__________________

 

plus I will be sending a non-compliance letter as 40 days are up,..do I add interest with schedule of charges,...:confused: ,...must figure out best course of action tonight ready for in the morning,...HELPPPPPPPPPPPPPPPPPPPPPPPPPP.Mx

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Hi Karne,...Think you have cleared a few things up ,.. But still do not understand this bit.

 

The best way is to work out your average monthly amount, and then where a months statement is missing enter" Estimated for 1st - 31st July 2006 in the description on your spreadsheet. The you can use this for your preliminary letter"

 

Karne I have had a reply back from abbey confirming S.A.R & NO manual intervention,..so ready to go I think,...will be completing spreedsheet after hearing back from yourself,..

 

sorry about seeming to be thick,..just want to do it right,..Thanks again Karne best wishes Mx

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Hi folk,..quick question/concern,...my claim is just under £5000(£4970),..will be sending schedule with prim letter,...If /when I file for county court,..would the court costs I add on to the claim take me over the £5000 mark and therefore be pushed into fast track??????I know the interest will not matter if it takes the total over £5k,..Is this the same with court charges,..Ready to go but just checking final details as removing any risk of showing the bank that I do not know what I am doing,..what are your thoughts on this,...best wishes all M

 

One more thing,...I have placed a part estimated claim,..Do I SHOW HOW i Worked out the estimated figure on the schedule?..And would this be explained on spreed sheet or in part the prim letter?...thanks

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With the interest included the claim will be over £5k,..So the court fees will be £250 ,(Which are recoverable??/)...Well sure it will be £250 well spent,Thanks for straightening that out ready to go now ,Thanks everybody who has helped & good luck all Mx.

 

last question nearly forgot,...do I add the calculated interest on these charges????

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