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    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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Howard Cohen/C.L Finance / **DISCONTINUED**


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Bump anyone. How do I do a skeleton argument? Would it be similar to the defence except just the most relevant points? i.e lack of cca, statute barred, etc.etc.

 

 

correct

 

post one up and ill give it the once over

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Thanks will this suffice or does it need more detail?

 

IN THE CASE OF HOWARD COHEN V MRS BATMAN 1956

CASE NUMBER XXXXXXX

 

 

I would like the court to consider the following points in regard of the above claim. I raise these points in an effort to save the valuable time of the court.

1.)The Claimant has sent to me a letter dated xx/xx/xxxx stating that due to the age of the account they are unable to supply any CCA as required by CCA 1974. A copy of this letter has been sent with my original defence for your perusal.

 

2.)It is believed that the alleged debt is statute barred under the Limitations Act 1980 as the last activity on the account was more than 6 years ago.

 

3.)The claimant has not forwarded to the defendant ANY of the documents ordered by the court at the original hearing

 

My full defence raises many more points for which the claimant has not proven either ownership of the alleged debt or even that the defendant is the debtor and I respectfully ask the court to consider striking out the above claim.

Dont let the parasite dca's prosper

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  • 3 weeks later...

Oh well Allocation hearing approaching fast. Cowards have still not sent any paperwork to us so we have sent a quick letter to the court manager to inform them. Looking at recent posts they have got a few bloody noses so lets hope that ours goes the same way. Their letter stating no CCA is available will take pride of place in our defence so fingers crossed this post will shortly join the others marked **WON**. Unless we get a DJ that goes against the common peception of CCA1974.

Dont let the parasite dca's prosper

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  • 2 weeks later...

Allocation hearing at the end of this week. We have been informed that Cowards will not be attending but have asked for case to be allocated to small claims. They have still not supplied any paperwork to us as ordered by the court. In my wifes AQ we asked for fast track because we are of the belief that this would force them to declare more. Would there be any disadvantage to let them have small claims track bearing in mind that we have a letter from them stating that the CCA is not available "due to the age of the account." The court has told my wife to write in if she agrees to go with small claims but obviously time is of the essence any urgent advice would be welcome.

Dont let the parasite dca's prosper

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From what I understand the only advantage of small claims is the amount of costs.. they wont be mega bucks.

 

Usually small claims track is for values of under £5,000 and uncomplicated.

 

If I am reading things correctly, the account is

 

statute barred

paperwork requested by both you and the court has not been provided.

Cohen's arent turnng up (could this be because they know they dont have a leg to stand on)

Didnt Gazza112 just win a case where Cohens didnt turn up. That was small claims as well.

 

Only you can decide if you want to push for fast track, but I dont see any advantages in doing so.

 

HTH

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Thought I would send this to the court any comments please.

 

Would this possibly make the court feel I am being a smart arse?

 

 

FOR THE ATTENTION OF THE COURT MANAGER

 

Dear Sir,

In respect of the above case due for allocation hearing on xxxxxxxx 2009 I am informed by the court that the claimant has asked that the claim be allocated to the small claims track in their absence at this hearing.

I Mrs batman 1956 the defendant in this case have no objection to this claim being allocated to the small claims track.

However I wish to make the court aware that the claimant in this case has failed to disclose to me any documentation on which they will rely on at the hearing and as such I am not able to prepare a fully particularised defence.

The claimant however has sent a letter to the defendant stating that there is no CCA document available due to the age of the account and this is fatal to the claim under the terms of the Consumer Credit Act 1974 section 127(3). And under the Limitations Act 1980 it is also believed that this alleged account is statute barred

In view of the above facts and in an effort to save the valuable time of the court I would urge that the claimant be made aware of the Civil Procedure rules and the possible penalties for bringing cases to court which have no merit

Edited by batman1956

Dont let the parasite dca's prosper

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Allocation hearing at the end of this week. We have been informed that Cowards will not be attending but have asked for case to be allocated to small claims. They have still not supplied any paperwork to us as ordered by the court. In my wifes AQ we asked for fast track because we are of the belief that this would force them to declare more. Would there be any disadvantage to let them have small claims track bearing in mind that we have a letter from them stating that the CCA is not available "due to the age of the account." The court has told my wife to write in if she agrees to go with small claims but obviously time is of the essence any urgent advice would be welcome.

 

 

Batman, with regard to your letter, having asked for information in your allocation questionairre, I dont think you need to put that into your letter.

 

I think all you have been asked to do is confirm that small claims is appropriate. Although, if you are going to a CMC, I would have thought that could be sorted out then ?.

 

I would just answer the question you have been asked in your letter to the court. When is the meeting ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The allocation hearing is in a couple of days. My wife has been told that she need not attend if she agrees to go along with the small claims track as asked for by Cohen's. I assume that once the track is decided then a date will be set for the CMC where any documentation will be seen by the DJ. Is this correct?

Dont let the parasite dca's prosper

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The allocation hearing is in a couple of days. My wife has been told that she need not attend if she agrees to go along with the small claims track as asked for by Cohen's. I assume that once the track is decided then a date will be set for the CMC where any documentation will be seen by the DJ. Is this correct?

 

I would always recommend going to an allocation hearing. If the oppo turn up, you never know what they might try on with the judge. It also gives you a gentle intro to the court system. Small claims means they have to divulge to you a lot less info than they would with fast track, but equally you would be exposed to possible high costs should you lose.

 

However, you lose nothing by attending. If you are convinced of your arguments and the lack of CCA, fast track is good as it will either expose their lack of CCA or, more likely, result in a discontinuation. But that's only my opinion, from experience.

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AAAARH!!!! Conflicting information, I realise that this is what a forum is all about but I have printed off a letter to be hand delivered today saying that we will agree to small claims track and my wife has agreed to work on the day of the hearing. I think my head is going to explode. If small claims track is set what could the disadvantage be the amount is a lot less than £5000. As far as we are concerned Cohen's letter states that they cannot produce the CCA and section 127(3) makes this a pretty good defence not withstanding the fact that it is statute barred etc,etc. It was the court that told my wife that the claimant would not be attending so should I highlight this point in the letter to cover her if they do turn up?

Dont let the parasite dca's prosper

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Well, if it's definite she's not going, then yes. Always make clear to the court why you aren't able to attend, and make sure you make them aware that you know the claimant is not attending. The best bit about being there is that you could ask the judge to make an order that they comply with the CCA request/produce the documents without having to fill in an N244 and pay £75!

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Many thanks for your quick reply. The judge at the first hearing ordered them to supply documents and they have not done so. It would appear that they have very little to produce.

 

By the way hello guest.

Dont let the parasite dca's prosper

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Sorry, I should have made myself clearer. While the proposed letter is fine, the tendency is that courts do NOTHING with letters, never act on them! They seem only to do things when (a) it's on an N244 and accompanied by £75, or (b) if you ask the judge directly. Hence my personal view that it's always best to attend.

 

After all, there's nothing to stop them turning up even if they have said they won't (though that's unlikely). The point of an allocation hearing is that the judge looks at the submissions, asks questions of the claimant and the defendant then decides on the issues and the track.

 

Also, if you get the same judge again at a proper hearing, you may garner some advantage through having had the decency to turn up at the allocation hearing! Worked for me, certainly ;)

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