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    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

Had a letter today say the above named company are sanctioning a doorstep visit to my property for a debt from 1998. I have told them I dont know the company but they got very abusive on the phone........

 

Help!!!! what shall i tell the man who comes to the door????

 

I know what I'd like to do to him but as I am in a job where I need an enhanced CRB. Violence is not an option:D

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Thanks for that babybear.... Printed and will be on there way in the morning.

 

dcakiller I knew about the statute barred and I did tell them on the phone. Their reply was if this was the case they would not be sending me letters...... After that the not so nice scotts man hanged up..... :)

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DO not beleve them it is statute barred after six years if you have not made a payment or writen admission of the debt. If this applys to you then send the jokers this

 

 

Dear Sir/Madam

 

Acc/Ref No 4563210025897412

 

You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.

 

We would point out that under the Limitation Act 1980 Section 5 “an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.”

 

We would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that “it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period”.

 

The last payment of this alleged debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from us in the relevant period under Section 5 of the Limitation Act, we suggest that you are no longer able to take any court action against us to recover the alleged amount claimed.

 

The OFT Debt Collection Guidance states further that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred could amount to harassment contrary to CPUTR2008

 

We await your written confirmation that this matter is now closed and that no further contact will be made concerning the above account after that last letter.

 

We look forward to your reply.

 

Yours faithfully

Mr A N Other

Do not sigh letter

If they do not back off report them to oft and trading standards

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I'm glad to see your not so concerned about this now Hawky, thats the spirit !! :D

 

Well done BB and DCAkiller too, sound advice on the thread.

 

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Having told MHall to go away you must report the cretins to the OFT if they continue to call, write or visit. They have already had one slap by the OFT for misbehaviour and the more complaints the regulators get about the Kilmarnock Kowboys the better it will be for everybody.

 

As for their "sanctioning a doorstep visit" that's just bulls&*^&*. Doorstep visitors have no right of entry and if you don't want to talk to them you don't have to. If they don't leave when you ask them report them to the police. Use the non-emergency number and tell them a man/woman is on your property and you fear a breach of the peace could occur.

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My local trading standards gave me a number to call. nailpost is right you must report them as they have been slaped for missleading people as to statute barred debts. Remeber it is up to mac hall to prove it is not staute barred and not up to you to prove that it is. Also once you tell them that you will not be paying due to the debt being sb they MUST STOP calling an d sending you letters.

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Hi Hawky, great to see you're sound advice and very true. Your case is very very similar to mine lol. They're very good at putting the phone down mid conversation especially when they know they don't have a leg to stand on. My thread,

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/210999-mackenzie-hall.html

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Having told MHall to go away you must report the cretins to the OFT if they continue to call, write or visit. They have already had one slap by the OFT for misbehaviour and the more complaints the regulators get about the Kilmarnock Kowboys the better it will be for everybody.

 

As for their "sanctioning a doorstep visit" that's just bulls&*^&*. Doorstep visitors have no right of entry and if you don't want to talk to them you don't have to. If they don't leave when you ask them report them to the police. Use the non-emergency number and tell them a man/woman is on your property and you fear a breach of the peace could occur.

 

and if a breach of the peace DOES occur perhaps by you (or perhaps your 16 stone rugby playing son) ejecting him from the premises after refusing a request to leave and using reasonable force as necessary yu can rest assured that any police offer attending WILL in order to prevent a further breach of the peace order HIM not to re attend at the property (having first taken all his pesonal details)

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The police officer could also arrest the "doorstep collector" and he could be charged with breach of the peace (actually it would be a summons) and if convicted by magistrates face a fine. More than likely he/she would get a conditional discharge which means the collector would have to behave for a period of up to two years. Repeating the "offence" would lead to a stiffer penalty. In other words make it impossible to work as a collector. Doorstep collectors are usually self-employed and depend on commission and they generally know the score - its a pity their bosses don't have the same vision.

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Im looking forward to my doorstep 'assessment', I don't think he will be arguing with me about it, im not exactly small at 18.5 stone and 6ft 4 lol

 

then remember if he fails to leave your property (including to the boundary) when asked to do so then he becomes a tresspaser and you may eject him from the premises using whatever reasonable force is necessary!!

 

thumb and forefinger will probably be enough given your size!!

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One good story about a doorstep collector occurred near where I live. the alleged debtor (who in fact was not the person they were after) was visited by a very aggressive doorstep collector. The householder was , in fact well known around here as a bare knuckle boxer. The collection visitor, when he was released from hospital, decided to pursue another career. As there were several "witnesses" to the fact that the visitor had attempted to force his way into the genleman's home, the police took no further action

I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

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One good story about a doorstep collector occurred near where I live. the alleged debtor (who in fact was not the person they were after) was visited by a very aggressive doorstep collector. The householder was , in fact well known around here as a bare knuckle boxer. The collection visitor, when he was released from hospital, decided to pursue another career. As there were several "witnesses" to the fact that the visitor had attempted to force his way into the genleman's home, the police took no further action

 

ha ha ha bet he got a shock when he was picking up his teeth, he was probably used to bulling his way in to peoples homes. hope the nhs did not pay for his treatment.

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I had 'dealings' with these clowns a few months ago.

 

Chasing me for a old M&S debt which Cabot bought. They sent me usual threatogram which I replyed with the SB letter.

 

They wrote to me again and I casually reminded them that they have been warned by the OFT for persuing debts that are Statute Barred and continuing to press for payment when told that I will not pay them a penny.

 

They soon went away.

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jb, I hope you have reported their "slip-up" to OFT. The more complaints about these people the better. I would bet they would explain it away by saying it was an "administrative error" but there's a limit to the numbner of times someone can get away with that old chestnut.

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jb, I hope you have reported their "slip-up" to OFT. The more complaints about these people the better. I would bet they would explain it away by saying it was an "administrative error" but there's a limit to the numbner of times someone can get away with that old chestnut.

 

Yes I did, I was not letting them get away with it. Every nail in their coffin as they say.

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Thanks everyone for your replies.

Its good to know I am not the only one dealing with these -------.!!

 

Will keep you posted on what happens now I have blasted off my letters in Sat post... Recorded of course :)

 

Won't be able to scare the doorstep hooker as I am a lady :) BUT have a tounge that is very sharp according to my nearest and dearest.....

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