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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Mackenzie Hall


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Hi have only just signed up today and it seems I am having the same problem as a lot of you.

My husband has today recieved a letter from MH stating that if the person named above is at this address to phone them and they will give us the detailed information relating to the letter.

As far as we are aware we only have one debt and we are making payements towards that.

Could someone please tell me what I should do, Should I ring them?

Thanks for your help

Louise :???:

 

Don't phone Mackenzie Hall. Don't contact them. Oh and whatever you do don't phone them. Mack Hall excels in bully boy (and girl) tactics and their story is well documented in this forum. Leave well alone. This forum should give you all the help you need - it certainly helped us. Be empowered by other people's experiences and have faith.

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Hi I need bit advice , I have been paying these guys off , and when I checked my equifax file , it shows as defaulted , I want to write to them (I owe I think £100) pay them off and get them to show as settled or get them to remove from my file .

How do I word the letter.

Hope someone knows

Thanks

Thank goodness I found this site!

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Hi Northernguy. I presume you're paying Mackenzie Hall? Who ever you're paying I'd stop right now and ask for a statement of account. I'd also ask for full details of the account. Don't pay any more. I would also be inclined to ask for a settlement figure on the account. We paid Mackenzie Hall cash into their bank account and they showed us as defaulted and have never acknowledged payments. You obviously want to settle your debt but beware - you'll get ripped off by these guys.

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  • 2 weeks later...

Hi, I've just joined this site this morning.

 

I have been reading all the replies regarding MH, I received a letter yesterday generally saying what everyone else's say.

 

I'm a bit worried - do I phone them or just bin it :confused:

 

I do have debt but I have been paying a debt agency for a few years and besides that debt I have no other debt and all my creditors are happy with my payments.

 

I'm a little bit curious about this and tempted to phone them but by all the other replies on this site it's probably best to to contact them.

 

Can someone please advise me on what to do.

 

Thanxs

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The very last thing you should do is phone them. It is completely pointless.

 

Just file the letter.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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My friend was staying with me a few months ago and when he left i started getting letters from him from capquest and then they stopped for a couple of weeks ..now this morning i got a letter for him from mackenzie hall ..I am going to return it in the morning will i just write not known at this address or have noticed an email address on this thread for goneaway or something ...any advice would be grateful..Not wanting them coming to my door i would be mad as never ever had debt myself and not having them coming to me :mad:

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First of all the chances of them coming to your door are almost nil. Just write not known at this address on the letters and put them in a post box. It's up to them to sort it out not you.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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hi im a new member got a letter from M HALL THIS MORNING for a 10 year old barclay card debt.Like an idiot didnt do any research the letter didnt give any info only saying i owed £2767.63 so i phoned them and argued with them got a bit heated and i said i will give them a pound a week. they said they would put a charge on my house if i dont pay.Have dropped myself in it.Ive had no letters about this debt for at least 8 years before today any help cheers.

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First of all start your own thread on this vinster it's only fair to the original poster of this thread and that way you'll get more help. Secondly NEVER phone DCA's. As you have now found out it is completely pointless and anyway verbal agreements can later be ignored.

 

It does sound very much like your debt is statute barred in which case the debt can not be legally enforced and you don't need to pay anything towards it.

 

Have a read of this link to help you around the site http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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  • 3 weeks later...

Hi,

 

I got one of their letters today and googled them, ended up here.

 

Never had a bad debt and never heard of the company they are colelcting on behalf of.

 

I tried calling before reading the threads but they must have gone home for the night. I dont think replying by post will help, wont it only make them more determined knowing that the recipient has responded?

 

They sent a business reply envelope, so maybe send them a brick back by return post?

 

Any thoughts?

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Hi,

 

I got one of their letters today and googled them, ended up here.

 

Never had a bad debt and never heard of the company they are colelcting on behalf of.

 

I tried calling before reading the threads but they must have gone home for the night. I dont think replying by post will help, wont it only make them more determined knowing that the recipient has responded?

 

They sent a business reply envelope, so maybe send them a brick back by return post?

 

Any thoughts?

 

Hi Soofsayer

 

Welcome to CAG:)

 

Please look at the previous posts on this thread by Rory32 - just file it - they are obviously just fishing!

 

Regards

 

Bo

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Thought you might like an extract of an email I have just received

lol

 

From: Paul Mackenzie ([email protected])

You may not know this sender. Mark as safe | Mark as unsafe

Sent:

31 August 2007 08:07:38

To:

*****@*****.**.**

get a life arse

----- Original Message -----

From: Janice King

To: paul Mackenzie

Sent: Friday, August 31, 2007 9:06 AM

Subject: Fw:

----- Original Message -----

From: *** *******

To: [email protected]

Sent: Thursday, August 30, 2007 9:17 PM

Janice,

 

I have received an item of post from your company.

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Last time I checked their website wasn't even up and running!

 

I would send the e-mail to the east Ayrshire Trading Standards, (the officer dealing with this company is Alan Stewart) and ask him for his advice in how best to deal with Mr PM.

 

I would also send the e-mail to some of the financial journalists who specialise in nailing these barstewards to the floor. PM's time on one of those investigative type programmes is well overdue.

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  • 5 months later...

These people telephoned my son on Friday, they were threatening and abusive to him so he asked me to continue the conversation, thinking that they would be more civil speaking to an older person. Anyway, a 'Mr White' began hurling abusive comments to me about my son and then started being verbally abusive to me.

 

This Mr. White told me they were registered agency, so I asked him for their Credit Licence Number, he refused to give it to me. I then asked him for a Deed of Assignment, he said they had no legal obligation to supply one, I then asked for a statement to show how they arrived at the sum they are demanding, he refused to supply one. He said he was starting legal action against my son immediately. I told him we had moved house and asked him to take my new address, he refused. So any papers they serve will be deliberately delivered to the wrong address.

 

So, I've reported them to the Financial Ombudsman, the Information Commissioner for offences under the Data Protection Act and to Kilmarnock Trading Standards. I have learnt today that Mackenzie Hall are under investigation already by the Office of Fair Trading, (for Unfair Business Practices I think), So if you have any complaints about this company, the address to send them to is:

 

Office of Fair Trading

Regulatory Section

Fleetbank House

2/6 Salisbury square

London

EC4Y 8JX

Alternatively you can contact them by e-mail at [email protected].

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  • 2 months later...
  • 1 month later...

Hi everyone Im new on here, today I've received a letter (at my new address) from Mackenzie Hall...I have 3 debts 2 dating back to 2001 and 1 from 2002...I have never been intouch with debt collectors as Ive always been too scared does this mean that my debts are in the 6yr rule?...Also Ive moved house and recently got married and now have a new surname so can these people still chase me as my debts are in my old surname?!

 

PLEASE PLEASE HELP!:confused:

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