Mackenzie Hall

[The Iron Lady]

Hi have only just signed up today and it seems I am having the same problem as a lot of you.

My husband has today recieved a letter from MH stating that if the person named above is at this address to phone them and they will give us the detailed information relating to the letter.

As far as we are aware we only have one debt and we are making payements towards that.

Could someone please tell me what I should do, Should I ring them?

Thanks for your help

Louise

 

Don't phone Mackenzie Hall. Don't contact them. Oh and whatever you do don't phone them. Mack Hall excels in bully boy (and girl) tactics and their story is well documented in this forum. Leave well alone. This forum should give you all the help you need - it certainly helped us. Be empowered by other people's experiences and have faith.

[asda]

thanks iron lady

[NORTHERNGUY]

Hi I need bit advice , I have been paying these guys off , and when I checked my equifax file , it shows as defaulted , I want to write to them (I owe I think £100) pay them off and get them to show as settled or get them to remove from my file .

How do I word the letter.

Hope someone knows

Thanks

[The Iron Lady]

Hi Northernguy. I presume you're paying Mackenzie Hall? Who ever you're paying I'd stop right now and ask for a statement of account. I'd also ask for full details of the account. Don't pay any more. I would also be inclined to ask for a settlement figure on the account. We paid Mackenzie Hall cash into their bank account and they showed us as defaulted and have never acknowledged payments. You obviously want to settle your debt but beware - you'll get ripped off by these guys.

[juliekav]

Hi, I've just joined this site this morning.

 

I have been reading all the replies regarding MH, I received a letter yesterday generally saying what everyone else's say.

 

I'm a bit worried - do I phone them or just bin it

 

I do have debt but I have been paying a debt agency for a few years and besides that debt I have no other debt and all my creditors are happy with my payments.

 

I'm a little bit curious about this and tempted to phone them but by all the other replies on this site it's probably best to to contact them.

 

Can someone please advise me on what to do.

 

Thanxs

[rory32]

The very last thing you should do is phone them. It is completely pointless.

 

Just file the letter.

[juliekav]

Thanxs for that rory32 I will defo file it after reading what some people have gone through for ringing them up - FORGET it

 

They need locking up

 

Cheers

[andy_1]

My friend was staying with me a few months ago and when he left i started getting letters from him from capquest and then they stopped for a couple of weeks ..now this morning i got a letter for him from mackenzie hall ..I am going to return it in the morning will i just write not known at this address or have noticed an email address on this thread for goneaway or something ...any advice would be grateful..Not wanting them coming to my door i would be mad as never ever had debt myself and not having them coming to me

[rory32]

First of all the chances of them coming to your door are almost nil. Just write not known at this address on the letters and put them in a post box. It's up to them to sort it out not you.

[vinster]

hi im a new member got a letter from M HALL THIS MORNING for a 10 year old barclay card debt.Like an idiot didnt do any research the letter didnt give any info only saying i owed £2767.63 so i phoned them and argued with them got a bit heated and i said i will give them a pound a week. they said they would put a charge on my house if i dont pay.Have dropped myself in it.Ive had no letters about this debt for at least 8 years before today any help cheers.

[rory32]

First of all start your own thread on this vinster it's only fair to the original poster of this thread and that way you'll get more help. Secondly NEVER phone DCA's. As you have now found out it is completely pointless and anyway verbal agreements can later be ignored.

 

It does sound very much like your debt is statute barred in which case the debt can not be legally enforced and you don't need to pay anything towards it.

 

Have a read of this link to help you around the site http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

[soofsayer]

Hi,

 

I got one of their letters today and googled them, ended up here.

 

Never had a bad debt and never heard of the company they are colelcting on behalf of.

 

I tried calling before reading the threads but they must have gone home for the night. I dont think replying by post will help, wont it only make them more determined knowing that the recipient has responded?

 

They sent a business reply envelope, so maybe send them a brick back by return post?

 

Any thoughts?

[Brassed off]

Hi,

 

I got one of their letters today and googled them, ended up here.

 

Never had a bad debt and never heard of the company they are colelcting on behalf of.

 

I tried calling before reading the threads but they must have gone home for the night. I dont think replying by post will help, wont it only make them more determined knowing that the recipient has responded?

 

They sent a business reply envelope, so maybe send them a brick back by return post?

 

Any thoughts?

 

Hi Soofsayer

 

Welcome to CAG:)

 

Please look at the previous posts on this thread by Rory32 - just file it - they are obviously just fishing!

 

Regards

 

Bo

[Former Sins]

Thought you might like an extract of an email I have just received

lol

 

From: Paul Mackenzie ([email protected])

You may not know this sender. Mark as safe | Mark as unsafe

Sent:

31 August 2007 08:07:38

To:

*****@*****.**.**

get a life arse

----- Original Message -----

From: Janice King

To: paul Mackenzie

Sent: Friday, August 31, 2007 9:06 AM

Subject: Fw:

----- Original Message -----

From: *** *******

To: [email protected]

Sent: Thursday, August 30, 2007 9:17 PM

Janice,

 

I have received an item of post from your company.

[groovychickmum]

how very pleasant he is..............NOT.

 

I'd send that to whomever you can ,ie ts,oft /etc.

 

now that is diabolical , should lose licence to trade.(but he wont)

[groovychickmum]

just realised you cant even get on their website no more unless you have a username n password.............have the great british public been abusing them through their website.lol

[NailPost]

Last time I checked their website wasn't even up and running!

 

I would send the e-mail to the east Ayrshire Trading Standards, (the officer dealing with this company is Alan Stewart) and ask him for his advice in how best to deal with Mr PM.

 

I would also send the e-mail to some of the financial journalists who specialise in nailing these barstewards to the floor. PM's time on one of those investigative type programmes is well overdue.

[groovychickmum]

oooo, a journo undercover for 2 months working at mac hall.........yep, that would do the trick, me thinks. think that email would spark off a reaction from a journo defo.(sorry watched bb finale last nite)lol

[NailPost]

Former Sins - check your pm's

[SaudiMail]

These people telephoned my son on Friday, they were threatening and abusive to him so he asked me to continue the conversation, thinking that they would be more civil speaking to an older person. Anyway, a 'Mr White' began hurling abusive comments to me about my son and then started being verbally abusive to me.

 

This Mr. White told me they were registered agency, so I asked him for their Credit Licence Number, he refused to give it to me. I then asked him for a Deed of Assignment, he said they had no legal obligation to supply one, I then asked for a statement to show how they arrived at the sum they are demanding, he refused to supply one. He said he was starting legal action against my son immediately. I told him we had moved house and asked him to take my new address, he refused. So any papers they serve will be deliberately delivered to the wrong address.

 

So, I've reported them to the Financial Ombudsman, the Information Commissioner for offences under the Data Protection Act and to Kilmarnock Trading Standards. I have learnt today that Mackenzie Hall are under investigation already by the Office of Fair Trading, (for Unfair Business Practices I think), So if you have any complaints about this company, the address to send them to is:

 

Office of Fair Trading

Regulatory Section

Fleetbank House

2/6 Salisbury square

London

EC4Y 8JX

Alternatively you can contact them by e-mail at [email protected].

[bussy]

PLease can you tell me what letter you refer to when yoy say CCA

Thanks

[bethsmum]

Hi everyone Im new on here, today I've received a letter (at my new address) from Mackenzie Hall...I have 3 debts 2 dating back to 2001 and 1 from 2002...I have never been intouch with debt collectors as Ive always been too scared does this mean that my debts are in the 6yr rule?...Also Ive moved house and recently got married and now have a new surname so can these people still chase me as my debts are in my old surname?!

 

PLEASE PLEASE HELP!