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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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British Gas/Wescot PLEASE ADVISE


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Hi

 

Not had anything from either of them - not even had anything saying someone would call round.

 

Didnt send tel harrassment letter as I changed my number.

 

what would you suggest please?

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they called as they could no longer get you on the phone;)

 

they will now report back to westcot after their visit,

 

they should write to you as this is their only option left.

 

or it may be returned to BG.

 

you could either wait for contact from either.and take it from there.

 

or write to westcot telling them that you do not acknowledge any debt to them.

have recieved calls,and visit,and want written proof of the debt.

 

 

SAM:pLOWELL DETESTER

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Thanks Sam

 

I will wait for something to come through the post from either Westcot or BG and then I will be back on here asking what to do.

 

thanks again - all the people on here are absolutely brilliant - you never fail to put my mind at rest and give me the solution.

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Can someone advise please? I am getting phone calls from Wescot on my mobile at different times of the day. I have told them I will be writing to them but they say I have to sort it out over the phone and they have the law on their side////// yeah right

 

Anyway I do not see why I have to pay the full amount plus all their garbled expenses on top, when BG offered me a settlement figure in December 2008 but then because BG messed up my debit card payment I wouldnt pay over the phone and they said it was up to me.

 

I spoke to BG last week and asked to pay the reduced amount but they have said the offer is now withdrawn and they also said I have to deal with Wescot not them.

 

I cant pay BG online as it keeps coming up saying that this account does not support payment online.......

 

I really do not want to deal with Wescot and I do not want to pay extra charges, being as I dont have much money in the first place.

 

Sorry this is so long but I am getting upset and worked up now and dont know what to do.

 

Thanks

 

Report the Wescot clowns to the OFT & trading standards. :mad:

They have no legal authority to money off you - only county court does.

Their claim of having the law on their side is laughable.

Refuse to answer security questions if they ring again - everything in writing only.

Oh & Nelson Guest are nothing more than a desk in the threat monkeys office :rolleyes:

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  • 2 weeks later...

Hi i am in a bit of a pickleand wondered if anyone could give me some advice please. I have mentioned on here before about the company Advantis. They are seeking me to pay a bill for electricity which I know I have already paid. The point is I do not have any paperwork relating to this as it was October 2003 and I no longer bank at the same place and have no paperwork as I have moved a few time since then. Now I asked Advantis for copies of the bills but still stating I did not believe this to be my bill and that I did not accept any responsibility etc etc as advised on here. Now they have sent me bills relating to about 12 months - 2003 - 2003 and stating that the last bill is still outstanding. I know that I paid the last bill when I moved out. Now I know that I am going to struggle to prove this so wondered if I could CCA the company as I do not remember signing any paperwork for anything when I moved in and the supplier has changed names since the beginning of me living there.

 

Hope this makes sense. I am just so annoyed that I am being chased for something I dont owe and that I know I have damn well paid in full!!!!!!

 

If utility company's are covered by CCA who do I send the CCA to? Is it the DCA Advantis or is it the Utility Company named on the copy bills that Advantis have sent me?

 

I do hope that someone can give me some advice.

 

Thanks

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Unfortunately, utilities are not covered by the CCA.

 

You can however, put them to prove the debt by sending letter 18 from here:

 

The Consumer Forums - Debt collectors

 

Amend to suit, send recorded keeping a copy with your postal receipt, DO NOT sign print your name and come back and let us know how you get on.

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Send them this;

 

 

Dear Sir/Madam

 

Account no:

 

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

 

I am/we are familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

 

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

 

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

 

I/we look forward to your reply.

 

**Edit to suit**

 

Remember, don’t sign the letter.

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Thanks for that. I did send that letter and they sent me a letter saying that they would contact the Utility company and get copy bills which they have now sent to me. But the copy of the bills just proves that they have copy bills - I have paid these but unfortunately I do not have proof of this - surely these people cannot just go around asking people to keep paying for things over and over again. I also notice, after reading up on here, that this is coming up to six years in October this year - so I am suspecting that this company are trying their luck and knowing that it is so long since I paid it off they are hoping I will not have the receipts (which I dont) and are trying to frighten me into paying again. Is there somewhere that these lowlifes buy debts that are coming to the end of the six year life span????? and how did this end up on the list when I have paid it???? What do I do now? Is there a letter I can send that says "Not Me" "You got the wrong person" the letter is addressed to me in my maiden name and I am now remarried...... dont know if this helps..

 

thanks

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Thanks for that. I did send that letter and they sent me a letter saying that they would contact the Utility company and get copy bills which they have now sent to me. But the copy of the bills just proves that they have copy bills - I have paid these but unfortunately I do not have proof of this - surely these people cannot just go around asking people to keep paying for things over and over again. I also notice, after reading up on here, that this is coming up to six years in October this year - so I am suspecting that this company are trying their luck and knowing that it is so long since I paid it off they are hoping I will not have the receipts (which I dont) and are trying to frighten me into paying again. Is there somewhere that these lowlifes buy debts that are coming to the end of the six year life span????? and how did this end up on the list when I have paid it???? What do I do now? Is there a letter I can send that says "Not Me" "You got the wrong person" the letter is addressed to me in my maiden name and I am now remarried...... dont know if this helps..

 

thanks

 

 

My father in law had a simular experiance with British Gas a while ago, He had a ebt on a meter that he was paying off, His card was renewed after the debt was clear but he realised the debt was now on this new card again which he had already paid, As he alwasy topped the card up with cash he had no proof of paying off the debt other than the old card, British Gas requested the old card after he telephoned and complained which he sent it to them and never saw it again and they denied ever receiving it or payments being made again the debt in the past. I am not sure what you can do against a utility company I a sure someone on here will be able to help and I will also keep a close eye on this as I would be interested in outcome.

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