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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Default Notice.pdf

 

Received default notice today (18 May 2009) dated 11 May 2009.

 

Two questions I would like help with please.

 

Is the default notice valid?

 

How should I respond to it?

 

I have had no response to a request for a copy of my agreement under CPR31.16, having received a copy of an application form after a CCA request, and I am in no position to make payments to them.

 

I live in an EU country, not the UK so wondering where I stand from the legal point of view.

 

Any answers/help appreciated.

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Hi there,

 

under CPR 6.26 the Default Notice would have been deemed served 2 days after the date on the DN if posted 1st class and 4 days after the date on the DN if posted 2nd Class.

 

Read this link to understand DN's, service of papers, termination, etc. ( courtesy of B_R_W) - http://www.consumeractiongroup.co.uk/forum/show-post/post-2166205.html

 

The DN would be defective as it does not state a date to remedy under Consumer Credit Enforcement Default and Termination Notices & Regulations 1983 -

 

 

Details of breach of agreement and action required to remedy, or pay compensation for, the breach

 

3

A specification of:--

 

(a) the provision of the agreement alleged to have been breached; and

 

(b) the nature of the alleged breach of the agreement, specifying clearly the matters complained of; and either

 

© if the breach is capable of remedy, what action is required to remedy it and the date, being a date [not less than fourteen days] after the date of service of the notice, before which that action is to be taken; or

 

(d) if the breach is not capable of remedy, the sum (if any) required to be paid as compensation for the breach and the date, being a date [not less than fourteen days] after the date of service of the notice, before which it is to be paid.

 

 

 

Regarding your question on EU, this link gives some information on debt within Europe and enforcement - PART 78 - EUROPEAN ORDER FOR PAYMENT AND EUROPEAN SMALL CLAIMS PROCEDURES - Ministry of Justice

 

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Thanks for the reply supasnooper. I am aware of the EOP but unclear as to whether this could be used as it states it is for the recovery of 'uncontested payments'. As I consider the account to be 'in dispute' I want to believe they would struggle to use this method, and hope I am right.

RBS say the account is not in dispute but they would wouldn't they. If I claim the account is in dispute can they simply carry on denying this and continue to add interest and charges?

Should I respond and if so is there a suitable letter I could use?

TIA.

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Thanks supasnooper but I feel if I start to try reclaiming charges and interest I am going off at a tangent.

This is the most advanced of five disputed accounts and the first one that is getting serious.

My basic argument at the moment is that they have sent a copy of an application form, not an enforceable credit agreement and that they have not complied with my CPR31.16 letter.

So the account is in dispute and therefore they should treat it as such.

I feel I should write back reminding them of this first and would appreciate advice on the format of a letter to send or pointed in the direction of a good template letter.

Thanks to anyone for any help.

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Hi there,

 

under CPR 6.26 the Default Notice would have been deemed served 2 days after the date on the DN if posted 1st class and 4 days after the date on the DN if posted 2nd Class.

 

Read this link to understand DN's, service of papers, termination, etc. ( courtesy of B_R_W) - http://www.consumeractiongroup.co.uk/forum/show-post/post-2166205.html

 

Just curious as to whether the 2 and 4 day periods apply to correspondance to other countries. It is something that I have raised in other threads for other people abroad dealing with UK debts, but it never seemed to get answered correctly.

 

Just a point for discussion...

 

H

 

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Am I right in thinking it is a requirement for the credit card company to send a default notice by recorded or registered post?

I am not in the UK but this came by ordinary post without any signature being required. I might never have received it!

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Am I right in thinking it is a requirement for the credit card company to send a default notice by recorded or registered post?

I am not in the UK but this came by ordinary post without any signature being required. I might never have received it!

 

 

Nope ...........as long as the Default Notice is served by post or in person, a court will deem it served.

 

I must say I do not know what a judge would say about serving a DN abroad.

 

If creditors choose to serve DN's by unrecorded or unregistered post, that is their problem.

 

When in court, put them to strict proof of the method of service. They would look rather stupid claiming it was sent Recorded or Registered and you wave a 1st or 2nd class envelope under a judge's beady eye

 

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I've just been thinking a bit more about the service abroad bit -

7 References to service by post

 

Where an Act authorises or requires any document to be served by post (whether the expression “serve” or the expression “give” or “send” or any other expression is used) then, unless the contrary intention appears, the service is deemed to be effected by properly addressing, pre-paying and posting a letter containing the document and, unless the contrary is proved, to have been effected at the time at which the letter would be delivered in the ordinary course of post.

 

The question is "What is the ordinary course of post" for delivery abroad. Clearly the definitions for within the UK cannot be used and I have not found them defined elsewhere.

 

The "Contrary intention" appears here as it arrived with you on the 18th, hence service occured on the 18th. You need to proove this somehow, one way could be to swear an oath infront of a solicitor that it arrived on the 18th, or get a written statement from someone else who had direct knowledge of it arriving on the 18th.

 

What this means - their default is naff.

 

  1. For not actually specifying a date. Saying 17 days after the date of this letter doesn't count.
  2. Even if you do take the date of the letter plus 17 as the resolve by date (28th) you would only have had 10 days to resolve the matter so the default is not compliant.

If the more knowledgeable members agree with this interpritation, I think this should be treated as a dodgy default.

 

Do keep the envelope. Just out of curiousity, does it have a postmark and what date does it say? or was it sent by UK Mail?

 

Thanks,

H

 

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Exchange, send the CPR letter again and offer them another 21 days. If they still don't comply, then you can seek a court order to force them to disclose the original agreement (or not as the case may be).

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Thanks for the replies.

All letters come to my address outside the UK and the DN came in an envelope without a post mark.

I will send the CPR letter again as you suggested smt37, but will adapt to emphasise their non-compliance and wasting everyone's time.

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  • 2 weeks later...
[ATTACH]9514[/ATTAC

 

Attached termination of my account and demand for payment.

 

Should I respond to this or wait for them to take it further?

 

no need to respond just means they cannot serve any further DNs as a DN requires a running account which can be remedied at some point in the future. if the account is terminated clearly that wud be a tad difficult..

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