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DCA taking money from my account without my permission


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just seen this thread and for what its worth I had the same problem with the internet provider Madasafish. I cancelled my contract in writing (recorded delivery) and cancelled the DD. They claimed they never rec'd the letter and because the DD was stopped they charged my debit card twice!!

 

I threatened to sue them for breach of the Data Protection Act by retaining my details from an earlier transaction. I rec'd their cheque fairly swiftly!

 

As for the bank, I demanded that they refund me in full while it was being investigated, I read somewhere they have to comply (sorry, dont know where) which they did.

 

I informed the branch when I banked the cheque that technically it was their money and would they like to reclaim their refund, I am still waiting for them to take it back!!

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I did it!!! Got a cheque this morning with DCA refundng all the money they took without permission!!

 

Am so happy.....it's not a massive amount, but my own lil victory all the same.... thank u guys for all your advice on this, couldnt have one it without you CAG!!

 

Now for the CCA's......!!

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