yes car and a default

[ScarletPimpernel]

I also incline towards doing nothing for the moment. Sit back and let them go into default.

 

Don't send the standard 'doorstep caller' letter as it's applicable to England. If anyone turns up, just politely tell them you'll only deal with them in writing, and ask them to leave at once, or you will call the PSNI. Call the police if they don't leave immediately, or if the caller sits outside in a car in an intimidating way. Don't be tempted to engage with the caller in any way; don't shout, don't swear and don't be drawn into any sort of discussion.

 

 

I note that Belfast Collection Services is a NI registered company. I will report their website to the Companies Registrar, since it does not comply with legislation - companies are required by law to show their registered office address and company registration number on websites. Whilst the site shows a PO Box number, their actual address is a solicitor's office in Arthur Street in Belfast. I suspect that they just use self-employed agents and have no real presence. The Companies Registrar in Belfast are usually very good at dealing with complaints and do take action - I reported an estate agent for similar breaches (pure revenge on my part), and they were ordered to ensure compliance within two weeks.

[hotc25]

yes even the letters they sent are all po box addresses no office or anything

[ODC]

They are based on the Upper Newtownards Road in Belfast.

 

belfast collection services - Google Maps

 

I have had some dealings with them and they disappeared after one BOGOFF letter

 

The CONtact is a Ms Michelle Ferguson

[ScarletPimpernel]

Ms Ferguson is a director of the company. I know where she lives . The other directors are all Sweaty Socks.

 

For fun, I'm going to ring Michelle (and Snotcall, whose website is also non-compliant), on Monday. I shall ask why they aren't complying with their legal obligations or the CSA code of practice they both make much of. This last means that they are automatically in breach of CPUTR, so the next stop is TS and Companies Registrar.

[ScarletPimpernel]

They are based on the Upper Newtownards Road in Belfast.

 

 

 

Near CONnswater, then? How apt.

[ODC]

Do try and record the call. Judging by the hilarious response to the OP's CCA request I doubt they have more that one active braincell between the lot of them.

[ODC]

Near CONnswater, then? How apt.

 

And not too far from that Asylum on the Hill

[hotc25]

yes it is her name on the letter michelle ferguson

 

but it says office manager

Edited February 21, 2009 by hotc25

[ScarletPimpernel]

yes it is her name on the letter michelle ferguson

 

but it says office manager

 

The lies come so easily...

 

Then again, BCS is probably not much more than her, so maybe she's the phone monkey, doorstep collector and cleaner too

[ODC]

yes it is her name on the letter michelle ferguson

 

but it says office manager

 

She is probably responsible for pressing the button on the threatomatic although these probably come directly from Caleadonia

[MARTIN3030]

Registration Number: Z8130692

Date Registered: 21 August 2003 Registration Expires: 20 August 2009

 

Data Controller: BELFAST COLLECTION SERVICES LIMITED

 

Address:

ALISTAIR SMITH

C/O SCOTCALL LIMITED

3RD FLOOR,SPECTRUM BUILDING

55 BLYTHSWOOD STREET

GLASGOW

G2 7AJ

Other Names:

B C S

[MARTIN3030]

Application / Licence Details

 

 

 

Licence Number:0543533

Licence Status:Current

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number Belfast Collection Services LimitedNI46576

 

Categories:

 

Consumer credit Consumer hire Credit brokerage Credit reference agency Debt adjusting/counselling Debt collecting

 

Right To Canvass Off Trade Premises:Yes

 

 

Trading Name(s) (Current):

 

BCS

 

Issued Date: 28-Sep-2003

Expiry Date: 27-Sep-2008

 

 

Legal Formation:

 

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

 

NamePosition Alistair David SmithOFFICER David Stevenson

 

Nature of Business:

 

Debt Collection

 

Current Address(es):

 

Address TypeAddress Correspondence40, Carrick Street, Glasgow, G2 8PJ Principal Place Of Business283, Upper Newtownards Road, Belfast, BT4 3JH Registered Office21, Arthur Street, Belfast, BT1 4GA

 

Historic Address(es):

 

Address TypeAddress Correspondence40, Carrick Street, Glasgow, G2 8PJ Principal Place Of Business283, Upper Newtownards Road, Belfast, BT4 3JH Registered Office21, Arthur Street, Belfast, BT1 4GA

[MARTIN3030]

Expiry date of their Consumer credit licence shows as September 2008.I know theres often a delay in showing renewals but going on for 5 months ?

Maybe worth a call to the OFT.

[MARTIN3030]

oops ....found this;

 

 

Event Details

 

Licence Details:

 

 

Licence/Application Number Licence Status Applicant/Holder Name 0543533 Current Belfast Collection Services Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 2 Renewal 23-Sep-2008

Open Licence Event Details:

 

RoleNameAction LICENSEEBelfast Collection Services LimitedPending OfficerAlistair David SmithPending OfficerBrenda StevensonPending OfficerDavid StevensonPending

Address TypeAddressAction Accept Notices/DocumentsSpectrum Building 3rd Floor, 55, Blythswood Street, Glasgow, G2 7ATPending CorrespondenceSpectrum Building, 55, Blythswood Street, Glasgow, G2 7AT, United KingdomPending Principal Place Of Business3rd Floor Spectrum Building, 55, Blythswood Street, Glasgow, G2 7ATPending Registered Office21, Arthur Street, Belfast, BT1 4GAPending

Trading Names:

 

NameAction BCSPending

Categories:

 

CategoryAction Consumer creditRemoved Consumer hireRemoved Credit brokerageRemoved Credit reference agencyRemoved Debt adjusting/counsellingRemoved Debt collectingRetained

 

 

 

Notice the removal of some of their priviledge on the new licence.

[hotc25]

the other company that they are working for are hillesden securities ltd

[ODC]

The removal of some of their categories could explain the incredibily stupid and probably unlawful letter they sent to the OP and their apparent breaches of their laughable CSA Code of Practice

 

Members should:

Conduct business lawfully

Conduct dealings with debtors in a fair and reasonable manner

Maintain a high standard of business practice

Compete in a fair and reasonable manner

Ensure all staff are provided with adequate training

Not discriminate

Protect the reputation of clients

Not knowingly misrepresent qualifications, experience and abilities

Handle debt cases in a fair and reasonable manner

[ODC]

the other company that they are working for are hillesden securities ltd

 

Well known on here as well. They probably thought they would up the pressure by using a seemingly local DCA. Pity they didnt pick one that knew their Legal Obligations:eek:

[hotc25]

so what happens if they dont respond and i send the other letter ?

 

does the default say on my name and they just cant enforce it

[ODC]

If they continue to send begging letters when in DEFAULT of your CCA request then you MUST report them to Trading Standards, The OFT and your MP as well as making a formal complaint to them.

 

If they cannot produce the paperwork then they should not be placing defaults on your Credit file although getting these removed is easier said than done.

[MARTIN3030]

Agreed but not impossible.

First OP should send s10 to their data controller.

Give them 21 days to cease processing.

Once thats done steps can be taken to enforce it.

[hotc25]

ok i got sent back the postal order today with no letter just the postal order !!!

 

so what do i do know ?

[ODC]

It makes no difference. You have made a LEGAL request and they are obliged to deal with it. Them playing silly buggers makes no difference.

[hotc25]

so i just wait now for the 12 + 2 days then send the other letter

 

this company is playing games with me

 

i have done the cca request on my wife debt and they responded saying sorry they will remove the default and stop trying to collect cause they could not supply us with the cca

 

so why is this company trying to act stupid !!!

[ODC]

Ms Ferguson has not grasped the concept that she works for a DSA that has absolutely NO LEGAL POWERS whatsoever. For too long DCAs have had customers who were too frightened to fight back and assert their LEGAL rights. Her apparent stupidity and arrogance can be seen from that pile of crap she wrote in response to your CCA request. Do not be in the least bit concerned about the idiotic ramblings of these idiots. You have the law on your side and will wipe the floor with them.

[hotc25]

sounds great just worried that they will try something stupid and visit me and try muscle there point across with some big guys at my door