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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Why is no one claiming the contractual rate of interest???


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key-arguments-against-compound

 

think this summaries the key posts from this thread and some others

MY CASE

 

Newbody Vs Abbey

 

NB: Please read the FAQs & step-by-step instructions thoroughly & completely before commencing any action

 

the following is a link to a web archive of abbey websites over the time click on month under year to access Abbey's site for that time period to get what the terms and conditions were for when you opened your account Internet Archive Wayback Machine hope it helps or here for where i have started to pull them out to http://www.consumeractiongroup.co.uk/forum/abbey-bank/91707-archives-abbeys-web-pages.html

 

Advice & opinions given by me are my views or how i would respond, and are not endorsed by the Consumer Action Group & are offered informally, without prejudice & without liability. Your decisions & actions are your own - if in any doubt, seek the opinion of a qualified professional

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I've been grappling for days with contractual interest. Whether it is fair or greedy to ask for it etc.

Now I've got an easy question:

Barclaycard on their statements don't seem to mention authorised or unauthorised, they talk about 'cash annual rates' (27.9%) and 'purchase annual rates' (19.9%). Which one should I be thinking of claiming?

Gee

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A credit card wont list it as authorised and unauthorised rate

 

as it operates in a different manner to banks but for the purpose of CI claims it is generally used as cash advance is the equivelent to unauthorised as it is them advancing you good old hard cash

 

and purchase rate is deemed authorised rate as you dont see the money you just charge it

MY CASE

 

Newbody Vs Abbey

 

NB: Please read the FAQs & step-by-step instructions thoroughly & completely before commencing any action

 

the following is a link to a web archive of abbey websites over the time click on month under year to access Abbey's site for that time period to get what the terms and conditions were for when you opened your account Internet Archive Wayback Machine hope it helps or here for where i have started to pull them out to http://www.consumeractiongroup.co.uk/forum/abbey-bank/91707-archives-abbeys-web-pages.html

 

Advice & opinions given by me are my views or how i would respond, and are not endorsed by the Consumer Action Group & are offered informally, without prejudice & without liability. Your decisions & actions are your own - if in any doubt, seek the opinion of a qualified professional

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Jus back from workin away 2 days.

 

Hi Photoman - Info you gave me in post 1738 is really helpful - that's 2nits 'homework' - and also Tim 1740.

It really is like a game of Battleships... picking ur way thro a minefield.....most things uncertain .... a matter of considering all angles ...choosing next step on that basis (hoping uv not 'sunk' yourself!!)...and reviewing again before next move.

 

For someone like me - an most wud think - like the assurance of seein a clear safe path start 2 finish! But - not to be.... Eeeeekkk!!! Know I've a lot to absorb. Gonna start by completing spready an seeing where I am figurewise.

 

Thanks for hovering in the wings!

 

Cheers

 

Lel

2006 RatNest - Personal a/c:

JulyLBA, Aug Filed Claim, Oct Settled in full £7,000

 

2006 RatNest - Ltd Co a/c

JulyLBA, Aug Filed Claim, Oct Settled in full £8,000

 

2006 RatNest - Hub's a/c

JulyLBA, Aug Filed Claim,Sept Settled in full £1,000

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For thoose of you more used to legal arguments and analysing things reading through a case and saw this extract now to me it reads as if there is a certain duty emposed upon the banks if so do you think this would hold water in proving they have this duty to us

 

75 ) That is the point on which I have found this appeal more difficult than the rest of your Lordships. If this issue affected only banks, I would be slow to conclude that there could never be liability for carelessly failing to comply with a freezing order. Banks are already subject to strict regulation and potential sanctions in connection with money-laundering and similar activities. They are enjoined to know their customers. They become liable for breach of fiduciary duty if they shut their eyes to dishonest dealings by their customers. VAT (and PAYE) collected on behalf of HM Revenue and Customs by trading companies is not trust money, but banks cannot be unaware that VAT (and PAYE) collected in this way is often not properly accounted for, through fraud or mismanagement. There is a public interest in banks responding with particular care, promptness and vigilance to any freezing order obtained by HM Revenue and Customs.

 

 

case : [2006] UKHL 28 on appeal from [2004) EWCA CIV 1555

 

Her Majesty's Commissioners of Customs and Excise (Respondents)

v.

Barclays Bank plc (Appellants)

MY CASE

 

Newbody Vs Abbey

 

NB: Please read the FAQs & step-by-step instructions thoroughly & completely before commencing any action

 

the following is a link to a web archive of abbey websites over the time click on month under year to access Abbey's site for that time period to get what the terms and conditions were for when you opened your account Internet Archive Wayback Machine hope it helps or here for where i have started to pull them out to http://www.consumeractiongroup.co.uk/forum/abbey-bank/91707-archives-abbeys-web-pages.html

 

Advice & opinions given by me are my views or how i would respond, and are not endorsed by the Consumer Action Group & are offered informally, without prejudice & without liability. Your decisions & actions are your own - if in any doubt, seek the opinion of a qualified professional

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I've been grappling for days with contractual interest. Whether it is fair or greedy to ask for it etc.

Now I've got an easy question:

Barclaycard on their statements don't seem to mention authorised or unauthorised, they talk about 'cash annual rates' (27.9%) and 'purchase annual rates' (19.9%). Which one should I be thinking of claiming?

 

If they require you to pay in cash, then the cash rate seems right; if they let you pay in goods, then the purchase rate would be relevant.

 

Tim

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Hello,

 

I am starting a claim for my dad pre 6 years and want to add CI - II would appreciate help witht he CI though if poss?

 

Here is the thread:

 

un1boy's dad vs natwest - over 6 years (possible exemption from Limitations Act?)

 

 

Thanks in advance! :) :)

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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Hello,

 

I am starting a claim for my dad pre 6 years and want to add CI - II would appreciate help witht he CI though if poss?

 

Here is the thread:

 

un1boy's dad vs natwest - over 6 years (possible exemption from Limitations Act?)

 

 

Thanks in advance! :) :)

I have completed spreadsheeets, prelim, LBA and N1 for contractual interest - PM me if you want copies.

All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

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Ok guys - I have put the charges in the spreadsheet, changed the 8% to their unauthorised borroeing rate and put the total amount in my prelim, is that right?

 

Also, what are their defences likely to be regarding claiming CI as it makes my claim 8k!! I am scared they will make it go to court and I will be liable for costs then!!

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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I have completed spreadsheeets, prelim, LBA and N1 for contractual interest - PM me if you want copies.

 

Sorry, just seen your post - I've PMd you mate.

 

cheers

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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un1boy,

 

Who needs to be scared? You, or them?

 

Tide

 

I guess they do - but the whole CI issue is a new one and I want to anticipate their defence, that's all....

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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OK, so you go in high and get shot down. This interest has been charged against your account, and they have enjoyed it, and in contract law, all actions have an equal and opposite reaction.

 

Oh, I see - nice one! Thanks mate :)

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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Hi

 

Could someone please tell me whether I still add to my spreadsheet the interest charged on months I didn't pay any penalties???

 

Its ok I've worked it out, its just the first interest following the charge, not them all

 

You add all the overdraft interest they've charged you in all months since the first charge, regardless of whether you've been charged in that particular month or not. The SS then works out how much of it is claimable.

 

HTH :)

I'm not really a Big Fat Greedy Banker so please don't treat me like one. ;)

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Ok guys - I have put the charges in the spreadsheet, changed the 8% to their unauthorised borroeing rate and put the total amount in my prelim, is that right?

 

Also, what are their defences likely to be regarding claiming CI as it makes my claim 8k!! I am scared they will make it go to court and I will be liable for costs then!!

 

Hi un1boy,

 

That's not really the correct way to calculate CI. Changing the amount in the spreadsheet from 8% to a different rate calculates simple interest - this is how the s69 statutory interest is calculated. The interest that is in our contracts with the banks is compounded daily.

 

There are people on here who say you can calculate contractual itnerest in this way as the banks and courts are hardly going to argue if you are claiming for less money. But my problem with this viewpoint comes when you potentially have to tell the court how you arrived at the figure, and in my opinion calculating simple interest at a higher rate is a made up form of interest and I think the court would potentially see it that way and not award it - it certainly doesn't exist in your contract. Of course it may not get that far and a lot of people find that compounding the interest creates a very high amount, especially when their claims go back a few years. But it's certainly something to think about.

 

Good luck. Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

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Hi un1boy,

 

That's not really the correct way to calculate CI. Changing the amount in the spreadsheet from 8% to a different rate calculates simple interest - this is how the s69 statutory interest is calculated. The interest that is in our contracts with the banks is compounded daily.

 

There are people on here who say you can calculate contractual itnerest in this way as the banks and courts are hardly going to argue if you are claiming for less money. But my problem with this viewpoint comes when you potentially have to tell the court how you arrived at the figure, and in my opinion calculating simple interest at a higher rate is a made up form of interest and I think the court would potentially see it that way and not award it - it certainly doesn't exist in your contract. Of course it may not get that far and a lot of people find that compounding the interest creates a very high amount, especially when their claims go back a few years. But it's certainly something to think about.

 

Good luck. Lucid :)

 

thanks Lucid...

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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cheers tanz

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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:???: just spent whole day reading all the threads, head now spinning, in the process of sending off claim for charges, but now dont know what to do about interest, even considering using a company so they can do the calculations, what is the simplest way of calculating the contractual interest and is it a good idea to claim it anyway? help needed please
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