Debt Collection Agencies Won't Give Details

[Milly Weeble]

Dear All

 

I have requested my account details from 4 separate debt collection agencies who worked on behalf of RBOS. They (the DCA's) have forwarded my letters to the RBOS and refuse to give me the information I requested directly.

 

The RBOS have intercepted these letters and are dealing with my requests themselves. This looks pretty shady to me as the account is in a right mess and I think they are trying to cover their tracks!

 

Any advice?

 

Milly

[deemacperth]

If they're only handling the case on behalf of RBS, then they're following the correct procedure.

 

What you can do, is issue each DCA with a DPA (don't forget the fee and photocopy of passport) asking for a full disclosure about your account including all written and electronic communication with the client about your account.

 

Sample letter:

 

XXXXXX

XXXXXX

XXXXXX

 

Wescot Credit Services Ltd.

P.O Box 137

Dunedin House

45 Percy street

Hull

HU2 8HF

 

Date here.

 

Data Protection Act disclosure request

 

 

 

Dear Sir/Madam

 

 

Wescot account number XXXXXXXXXX

Client : Goldfish

Client ref no. XXXXXXXXXXX

 

 

Please supply me with a complete disclosure of all information Wescot Credit Services Ltd. hold on file regarding myself and my account

I require copies of all correspondence regarding this account, both internal and external to the client or any other interested parties. I require copies of all written as well as electronic correspondence, notes and documentation.

 

I enclose the statutory maximum fee of £10 and a photocopy of my current passport. You have 40 days in which to comply.

 

Yours faithfully,

 

XXXXXX

 

[goforit]

If they're only handling the case on behalf of RBS, then they're following the correct procedure.

 

What you can do, is issue each DCA with a Data Protection Act (don't forget the fee and photocopy of passport) asking for a full disclosure about your account including all written and electronic communication with the client about your account.

 

Sample letter:

 

Otherwise you goto the information commissioner.

[kia]

i have quite alot of different debt collection agencies after me but dont know how to go about chasing these people for my money as i never actually paid them as io couldnt afford to so just got myself into more trouble and knackered my credit history forever what do i do and can i handle so many different cases as others are doing