Jump to content


  • Tweets

  • Posts

    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
    • Always send with proof of posting from your Post Office, so there is a trail. Conversations , are designed to intimidate into paying, Emails are designed as another way of bombarding. Only EVER communicate in writing, by post.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Mbna


Worried6
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5082 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thanks GG

Just picked this up - unfortunately the boss insisted I do some work!!

Thankyou for checking this out again for me. I read on another thread that some agreements which resembled mine have started to turn up so I got an impression that it was probably ok! I got a mental block right away about what best to do next.

I will have a think and come back with any queries.

 

Thanks again

P.

Link to post
Share on other sites

  • Replies 129
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

OFT Debt Collection Guidance:

 

2.12 Examples of unfair practices are:

 

a. not making the purpose of any proposed visit clear, for example, merely stating that collectors or field agents will call is not sufficient

 

d. entering a property uninvited

 

e. not leaving a property when asked to

 

f. visiting or threatening to visit debtors without prior agreement when the

debt is deadlocked or disputed

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

  • 2 weeks later...

Hi

 

I eventually constructed a letter which I hope responds and refutes their threats to visit my home, issue proceedings and issue a default on my credit file.

I added to this that I don't feel they have complied with my s78 request and so I requested a 'true copy of the signed agreement in its original form under CPR 31.16.

I expanded the letter into a full SAR and listed all of the items I expect to receive and sent the fee of £10.

This was delivered to them on 24th January so early days.

Does this sound ok?

I am reading so much I think I am getting in my own way now and don't really have the knowledge or confidence to make an informed decision. I may be putting myself into a corner with MBNA. :???:

 

Look forward to hearing fom you.

 

P.

Link to post
Share on other sites

Pre Action Protocols (CPR) are Pre Litigation to assess if any potential case has merits so official Court action doesn't have to be underway for you to request information prior to any future action you may take.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

You are on the right track.. just sit back and wait for their response.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

Thanks DAVEY

 

I got that wrong my mistake, but do they ever comply with it anyway

 

GG

 

31.16 to mint, HFC & Cabot.

 

Mint: No reply, deadline today

HFC: thank you for your s78 request?!

Cabot: no proceedings underway therefore not entitled under CPR. Treating letter as DPA request

 

grrrrrrr :|

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

For the Record

 

I have received 2 calls to my mobile from a 'private number' in the last 2 days and a text from 'Money Alert', we can help you put your debts behind you sort of message from 01244 - 675894.

Sounds like MBNA to me so they are ignoring my last letter.

 

I am sitting tight for thre moment!

 

W6

Link to post
Share on other sites

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

Hi

 

I'd appreciate hearing from anyone who has got into this sort of standoff with MBNA (or anyone else) as the charges and interest being added in are now are massive. Is this something I can argue with?

To backtrack a little, MBNA responded to my CCA request with what I believe is a mockup document. In my latest letter I indicated that I do not believe they have complied with my request and have asked for a true copy of the original signed agreement under CPR31.16... I also made a Subject Access Request and sent the £10 fee.

Could anyone advise if it legal for them to continue to write to me or ring me and to continue adding charges/interest to the account as well.

Is there a template letter that I could use to help or must I use my brains!!!!:confused:

 

Thanks a lot

W6

Link to post
Share on other sites

Any chance you can post the agreement up again but bigger?

 

If there is any part of it that you cannot read easily and cannot tell what it says? If so, then the argument to use concerns illegibility of documents.

 

If what they sent you is illegible in any way then it means they have not complied with s78(1) and are therefore in default under s78(6).

 

If the agreement is illegible, they cannot insist it is properly executed and/or that contains the prescribed terms and so it is unenforceable.

 

They can pretty much do what they want in pursuing a debt and there is nobody to stop them apart from the debtor. All you can do is keep writing and demanding they stop interest and charges and also tell them that (if you are still receiving calls) you will begin invoicing them and will charge £10 for any harassment call to you.

 

When's the CPR letter deadline for them?

 

OFT Guidance might be useful to quote as well.

OFT Debt Collection Guidance:

 

Charging for debt collection

 

2.9 Charges should not be levied unfairly.

 

2.10 Examples of unfair practices are as follows:

a. claiming collection costs from a debtor in the absence of express

contractual or other legal provision

 

b. misleading debtors into believing they are legally liable to pay

collection charges when this is not the case, for example, when there

is no contractual provision

 

c. not giving an indication in credit agreements of the amount of any

charges payable on default

 

d. applying unreasonable charges, for example, charges not based on actual

and necessary costs

 

e. applying charges which are disproportionate to the main debt.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

Hi All

 

I cant seem to get the copy CCA document any bigger. How do you get the insert as a link to photobucket, that way you can zoom in on the page but what I've done is just inserted a copy on the message! Sorry haven't used this technique before now.

Since my last post I have had 2 letters and a postcard from MBNA.

Letter 1 - Threat of a default notice and the account being sold on.

Letter 2 - Offers me 3 options which will expire on 18th Feb, same sort of thing as before, pay oldest arrears amount, offer of interest free payment plan. The 3rd option is new to me:

'Call and discuss the possibility of settling your account with a payment of £2694.37. If accepted the account would register as a partial settlement, however we would not take any action to recover this amount'

The 4th option is 'Wait for a Collection Agent'.

They then threaten a default notice again.

 

Please help me as I am struggling with the pressure of this.

Is there a deadline for a CPR request, mine was delivered to MBNA on 26th January.

I need them to know that I still consider the account to be in dispute.

 

I notice in one of Daveys posts that he was able to get charges frozen on the account. Maybe I should ask for that again, they have ignored me before and the balance is rising rapidly.

 

What sort of letter would be best to send now?

Has anyone ever successfully agreed a repayment plan with MBNA?

I have years of charges and a PPI which I'd like to reclaim but surely I cannot do this if I claim the agreement unenforceable.

 

I apolgise for the length of this message. I am very alone with this now. My oh knows about the problems now but he refuses to discuss the way out, not because he doesn't want to help but he cannot take this pressure with his illness and he just clams up.

 

Please help.

W6

Link to post
Share on other sites

Hi,

 

Here's a tutorial for 'photobucket'..........

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/165941-photobucket-video-tutorial.html

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Hi All

 

Since my last post I have had 2 letters and a postcard from MBNA.

Letter 1 - Threat of a default notice and the account being sold on.

Letter 2 - Offers me 3 options which will expire on 18th Feb, same sort of thing as before, pay oldest arrears amount, offer of interest free payment plan. The 3rd option is new to me:

'Call and discuss the possibility of settling your account with a payment of £2694.37. If accepted the account would register as a partial settlement, however we would not take any action to recover this amount'

The 4th option is 'Wait for a Collection Agent'.

They then threaten a default notice again.

 

Standard tactics by MBNA. And although you may think they are directed at you personally just remember 1000s of people a month get exactly the same letters. You'll notice the wording 'may' 'if' we come to an arrangement. There is nothing legally binding in them and it is merely their attempts to worry you and to get you to call them so they can badger you into to some kind of payment. Don't take too much notice of anything that isn't very specifically written to you and your situation.

(I had confirmation a while back from the Vice President of MBNA that "the letters you have been receiving were not tailored to your personal circumstances but merely to keep you informed of the status of your account".) 'Informed' being their word for 'harassed'.

 

Please help me as I am struggling with the pressure of this.

Is there a deadline for a CPR request, mine was delivered to MBNA on 26th January.

I need them to know that I still consider the account to be in dispute.

The deadline remember is your deadline and you are in control of the timescale. I gave them 28 days so by that scale yours will be up 24 Feb.

 

I notice in one of Daveys posts that he was able to get charges frozen on the account. Maybe I should ask for that again, they have ignored me before and the balance is rising rapidly.

That was because of a complaint letter to the Vice President about 8 calls a day 7 days a week. He 'suppressed' interest and charges thereafter. So in my experience polite letters asking them to do so will not work. Only a consumer that is being tough and showing they are not going down without a fight will have a chance as MBNA don't want to look 'mean' should the matter look closer to getting to Court.

 

What sort of letter would be best to send now?

Has anyone ever successfully agreed a repayment plan with MBNA?

I have years of charges and a PPI which I'd like to reclaim but surely I cannot do this if I claim the agreement unenforceable.

My understanding is that should the agreement ever be declared unenforceable you can't then ask for all the PPI and charges afterwards. Or at the very least, it makes it difficult to do so.

So you should go after them for that while at the same time reminding them the account is in dispute and being 'difficult' with them generally.

 

I apolgise for the length of this message. I am very alone with this now. My oh knows about the problems now but he refuses to discuss the way out, not because he doesn't want to help but he cannot take this pressure with his illness and he just clams up.

Have you rung the national Debtline to get some advice or the CAB?

 

 

Please help.

W6

 

Did you say you did the SAR at the same time as the CPR? In which case if you don't get anything back by the S.A.R deadline of 40 days you can hot MBNA with a complaint to the ICO.

 

Hope you found the link for photobucket handy by maroondevo. Here's a pic of where to post the link you get once you have an image up on that site if it's helpful:

 

Image.jpg

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

Hi Davey77

 

I am just back on line this morning. Thankyou for this reply which i have read through quickly. I will take some time now to re read and think carefully about what you have said. MBNA's tactic of sending letters which sound personal is a good one and I'm sure it has the desired effect on many.

I haven't been in touch with either organisation you mentioned (National Debtline or CAB). I had an impression that they wouldn't be keen to dela with someone whio is disputing a debt.

Back soon

 

W6

Link to post
Share on other sites

The National Debtline or CAB should not judge you or your situation at all. I rang N.D twice ages ago to ask about application form agreements and they told me to write back to the creditors and ask for a proper agreement lol

 

So i wouldn't worry about anything you have to say to them.. they have heard it all before and could be of some help.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

Hi All

Wonder if anyone has had this experience?

I changed my BT number before Christmas to try and stop the harassment from MBNA and a DCA called AIC.

The number was supposed to be fully restricted.

MBNA have recently started to ring my mobile again after a quiet period and this afternoon my husband took a call at home from a Call Centre asking for me. He didn't reply and waited till the caller hung up. He hasn't noted the caller number fully but said it started 08000 - I know of old that MBNA use a number which starts in this way.

Has anyone else had this experience of a seemingly ex directory number from BT or are MBNA just talented?

I have e mailed BT a complaint.

 

 

W6

Link to post
Share on other sites

If their actions amount to harassment, i'd made a complaint to the Office Of Fair Trading, and contact your local Trading Standards department.

 

You are afforded protection under the Protection From Harassment Act, and TS can prosecute under the Administration Of Justice Act.

 

A couple of times a week could amount to harassment if their calls are causing distress etc.

 

I presume you have sent the letters relating to them only contacting you in writing in future.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites

incase you need it:

 

Your Street

Town

City

Postcode

 

DATE HERE

Company Name

Road

Town

City / County

Postcode

Re: Harassment by telephone

 

ACCOUNT NUMBER: XXXXXXX

Dear Sirs

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to, FOS, OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded.

 

Yours faithfully,

 

[NAME HERE]

 

 

Ida x

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

Thanks to you both for the advice.

I have been dealing with MBNA since last November and the telephone calls were really bad then. I did send a telephone harassment letter and they responded eventually in writing to confirm that they would remove telephone numbers from their system as long as I responded to any of their written communication within 15 days of receipt. I had sent a CCA Request in December and they sent me a fudged copy of an agreement. Then bombarded me with letters in January impossible to keep up with and all saying the same thing! I responded on 21st querying their response to my CCA request and aking for a copy of the agreement under Civil Procedure Rules - they have not acknowledged this and have started the threatening letters again. I have 2 in February dated 5th and 6th.

It is only this week that the calls to my mobile happened and so far just once to the 'restricted' telephone number which has really annoyed me. They must have gone to a bit of bother to get this.

I will write again to complain (though I don't want them to know that they have the correct phone number) probably on the basis of the mobile calls and refer to my CPR Request as well.

You really need a lot of patience and time for this don't you?

W6

Link to post
Share on other sites

Before you panic too much it is possible that this call was a genuine one. BT themselves use 0800 numbers, A lot of marketing companies also dial random numbers until someone answers. Unless you can be sure its MBNA or some DCA then I would urge you hold off on the Harassment letter,

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...