Reporting creditors/DCAs to Trading Standards

[financialdunce]

Am I right in thinking I can report creditors/DCAs to the Trading Standards office if they fail to produce either a CCA or SAR after the legal length of time?

 

If so, does anyone know the address to which I should file the report? And are there any template letters available anywhere?

 

Many thanks.

[The GodMother]

Trading Standards Central - Trading Standards and Consumer Protection information for the UK

 

As the link says this is for trading standards u need to pu your postcode in and that will find the nearest TS to you.

 

You can report for no cca reply but for SAR i would guess it it the ICO whose website is here Information Commissioner's Office - ICO

 

dont quote me on the Sar tho as i have never had to complain about that

[adarling2006]

you'd have to complain to the ICO's office, anything to with the data protection act it's their job.

[The GodMother]

yes but i did not know if u could also complain to TS aswell about it

[adarling2006]

I had a chat with my local TS officer regarding some issues, Anything to do with SAR requests or section 10 notices have to be dealt with the ICO. TS won't get involved about that but will if it's anything to do with the enterprise act or the new Reg's.

[The GodMother]

The reason i said that was because some ppl dont bother CCAing a company they just SAR them as a CCA is ment to be part of a SAR.

[PGH7447]

I have just send a sar off and specifically stated they have 12 days to provide the credit agreement and 40 days for the statements so will see what comes back