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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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BOS said no signature required on CCA


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I am looking for some advice please. I have received an agreement from BOS for my son's credit card after some chasing. I checked it and noticed it was missing a signature from the bank on the application. Plus they had attached an 8 page Credit card Agreement which has completely different Key Financial Information on it. On further investigation it became apparent that this was a new agreement as the apr, charges etc were all different. To cut a long story short I wrote back saying I thought this agreement was unenforceable. The reply was to quote.

 

The bank speaking

1. I have been informed by our legal area that all the actions we have undertaken in relation to your account have been done in accordance with the agreement you signed when the account opened. Whether or not the agreement is signed or stamped on behalf of bank of scotland, you have agreed to the terms of the account. If an agreement is unenforceable it does not mean that the debt is invalid.

 

What should I do now? Any help would be appreciated.

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Scan the agreement and remove all personal details from it i.e. address, account number etc (you can do this with windows paint, or a simular package), or alternatively take a photocopy of it, black out the personal details with a marker, then scan and upload it.

 

The CCA should be signed by both parties, however you do not want to rely on this fact to dispute the debt. When was the agreement signed, and where (in bank, via post etc).

 

Halifax have a habit of producing application forms that they claim to be CCA's, so best let the member on here have a look and tear it to shreds.

:grin:

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Right blonde moment..it has been so long since I have done this! HOW do I upload the document again PLEASE!!!

 

Do a quick search, there is an FAQ here on the site for details on uploading. You can scan & jpg to Flickr if you have an account.

 

My opinion on this one, having just filed against Halifax for 1800 quid, is that BOS are blowing smoke out of their A$#%:)

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OK I have just spent a good hour scanning & photobucketing so hopefully this will work. Thanks for the advice.

 

The agreement is 11 pages long. I will upload the 1st 3 pages as these pages have the most important information on it. The 1st page has key financial information on it BUT the TC's that where attached also have key financial information BUT it was completely different plus the name and address used was spelt wrong. The 2nd page did have my son's signature on it but I have erased it BUT you will see there is no bank signature.

 

Any help would be appreciated.

Edited by greendykes
removed form as it had account number on
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Thi spage doesn't count for much, it's just an application form and would not hold any weigh tin court. It simply shows that a card was applied for, it doens't signify that and agreement was entered into.

 

If your son has signed seperate pages, these will be the signifcant ones, as these may actually form part of the CCA. The group woul dneed to see these.

 

When was the form signed (Date?)

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As for the staples on the top corner. Yes it actually looks like the 2 page application form has been unstapled and then restapled to the 8 page document TC's. It is also interesting that the apr is different on the 2 page application and the 8 page document plus the bank charges had changed from 25.00 to 12.00, me think they have been trying to cover their mistakes. Also my son's name and address was spelt wrong on the 8 page document.

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As for the staples on the top corner. Yes it actually looks like the 2 page application form has been unstapled and then restapled to the 8 page document TC's. It is also interesting that the apr is different on the 2 page application and the 8 page document plus the bank charges had changed from 25.00 to 12.00, me think they have been trying to cover their mistakes. Also my son's name and address was spelt wrong on the 8 page document.

 

The 8 page doc. has just been put together since we took out the cards - mine features my current address not my the address 4 years ago.It just demonstrates what we should have been given.

 

Not sure about your second form as it is more detailed than mine.

 

I'm not experienced enough to say if it has all the prescribed terms or not.

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Thanks for advice ThChancellor. I agree that the 8 page is just an add on, the 2 page document is missing the signature from the bank. What gets me is that they attached the 8 page document with all the different information surely that is just showing that they knew they had to cover their tracks...not very good I may add lol!

 

What do do next is the question?

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Correct me if I'm wrong but doesn't a contract require a signature from both parties otherwise it is not a proper contract ? End of story. If they don't have their signature on surely the "contract" is null and void? It certainly would be if yours wasn't on! So if theirs isn't on....no contract in my humble, honest opinion. Am I missing something?£*!!

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  • 3 weeks later...

Update, received letter from Senior Customer Relations Manager.

 

Quote

 

Whilst I am sorry that you clearly remain unhappy, there is little I can add to what is contained in my letters dated 7th March and 15th Aug. I acknowledge and decline your request for written communication only. We would only consider written communication only when the customer is co-operative and in regular dialogue with us regarding their account. As we have received no payments from you since £1.00 was received on the 4th Oct 2007. I do not accept that you are being co-operative. You correspondecne only relates to your complaint, therefore I cannot agree that you are in regular dialogue regarding your account.

 

My letter dated 7th march represented our final response to your complaint. This letter contained referral rights for the Financial Ombudsman Service and provided a period of 6 months for you to contact them regarding your concerns. Please be aware that any future correspondence regarding the same issues may not receive a reponse.

 

Interesting to say the least

Point 1. the £1.00 payment was actually sent for the CCA

Pont 2. Why would I discuss anything else with them until they sort my complaint out?

Point 3. I have never been told by a bank they don't want to talk to me again!!

 

I am in the process of writing a reponse..any comments would be appreciated.

 

I will try and upload the letter he refers too, tomorrow.

 

Oh I am a 1st time Granny..hence I disappeared for a wee while.

Edited by greendykes
spelling mistakes
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Hi Gran

 

So. If you previously stated that you believed a CCA should have signatures from both parties on and they have failed to comment on this, could it be worth for the record airing your serious and grave concerns about this to them and ask them again to clarify the matter?!!! Perhaps ask them where it says and in what legislation that a signature has to be provided by one party and not the other?!!! Send it recorded so that at some future date if they fail to reply you have their answer (silence) for the record.... And perhaps let them know that if they can't tell you, you will take their advice and report your correspondence to those they have advised you to go to and see what they have to say!!!

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  • 4 weeks later...

hello greendykes

 

how are you hope you are okay,,,how you doing on this had any responce as im now in battle with them

 

are you able to give us an update pls

 

hope its good news for you ciao maz

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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