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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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Alex_Delarge V's Thames/Aktiv


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I was waiting for the next letter to arrive and this was it, I will send 42man's letter tomorrow and hopefully thats the end of it.

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I must admit I've never seen a letter quite like that one before.

 

The important thing is not to let curiosity kill the cat. It must be half tempting to phone them to find out what on earth they want, just to see what they are up to.

 

The bottom line is that you made a CCA request in the proper manner, supplying what is legally required, and they have failed to comply with it. If they really do need "extra information" for some strange purpose, that is their problem, not yours.

 

Hope it goes nice and quiet for you now!

 

SH

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  • 2 months later...
  • 1 month later...

Hi Alexdelarge, sorry to butt in, but I received a letter from AK this very morning. They sent me a letter last weeksaying they had my original application form, but couldn't send it to me, because they wanted me to supply them with addresses off last 10 years so they could conform to data protection act. Well, I saw red and wrote on their letter to get lost after a long hike.

Todays letter says.We would advise that we wish to respond to your request (take a hike by any chance) but in order to do so we require your address history in order to comply to data prot. IF you are unwilling to provide your address history, we would refer you to your previous payments towards the account.(we can see where this is going). From our records it is EVIDENT (is it?) that you paid monthly payments blah blah, therefore these payments act admission of your liability to the account.(no sir, not in my book it doesn't)Please call within 7 days to chat about a suitable repayment programme. (Er, no thanks to that) Here is the pearler, If no contact is received your account will be forwarded to collection division for further action.

There we have it, I am now totally convinced that these permatations of dogs vomit have lost not only the plot, but their minds.

I am now going to have some fun with this lot as they have laid themselves wide open for a full frontal assault for being so stupid - watch this space.:-D

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What a wunch of bankers. First they refuse to send your CCA because you wont give them previous addresses then they go on to threaten you with all sorts of action. You couldnt make up anything so stupid. There would appear to be more brains and common sense in a dog t**d

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I'm amazed they manage to find their way to the office each day, or even dress themselves, at least they are providing us with a cheap laugh, because that is all they are good for, laughing at, Ha Ha Ha!

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  • 2 months later...
  • 6 months later...

UPDATE

 

13 months now and still nothing, infact I havn't received anything from anyone for over a year now:D:D:D:cool:

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They're 40 million down, have shut up shop in Denmark, so I daresay that AK have their own problems at the moment - what with their company about to close down here as well.

 

No real point to this post - I just like reminding them of this fact. They have to know where they stand, and shortly, that'll be the dole queue - for an awful long time. Ignorance and lack of skills are only looked upon as virtues by other DCAs, and I can't imagine they'd want staff from a company that's went under. They are a truly hopeless case of terminal stupidity.

 

How de-motivating must it be for them, when so many other DCAs, equally deserving of the public's absolute contempt, manage to at least stay afloat, whilst they're about to sink into the depths without trace. They must be wondering 'Why Us?'. Well, plenty of us can answer that question.

 

Yes, AK - unwanted, unloved, and completely unnecessary to anyone. I do hope some AK trolls are looking in, because this is your position in life, and no-one here feels a bit sorry for you - byeeeee...

Edited by F_DCAs
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They're 40 million down, have shut up shop in Denmark, so I daresay that AK have their own problems at the moment - what with their company about to close down here as well.

 

No real point to this post - I just like reminding them of this fact. They have to know where they stand, and shortly, that'll be the dole queue - for an awful long time. Ignorance and lack of skills are only looked upon as virtues by other DCAs, and I can't imagine they'd want staff from a company that's went under. They are a truly hopeless case of terminal stupidity.

 

How de-motivating must it be for them, when so many other DCAs, equally deserving of the public's absolute contempt, manage to at least stay afloat, whilst they're about to sink into the depths without trace. They must be wondering 'Why Us?'. Well, plenty of us can answer that question.

 

Yes, AK - unwanted, unloved, and completely unnecessary to anyone. I do hope some AK trolls are looking in, because this is your position in life, and no-one here feels a bit sorry for you - byeeeee...

 

I could not have put it better myself, well said.

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  • 1 year later...
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  • 11 months later...
Statute barred +2 years

 

Yep, Leeds Loooooosers fail again, personally I would take great delight in informing Ms de Tute that her 'team' have got another lemon account:madgrin:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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