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    • No. The defence is different. Their defence paragraph 2.7, 2.8, 2.9, 2.10 – for the first time makes reference to an alleged term between the Packlink/EVRi contract which apparently specifically excludes the effect of the Contracts (Rights of Third Parties) Act 1999. If this is true then it is very likely that they will have closed that loophole because the 1999 act specifically allows itself to be excluded by an express term within the principal contract I think that you will have to do ask the court to require them to provide evidence by way of presenting their contract and also the date that this new amendment was inserted. I understand that your claim refers to an item which was lost a year or so ago. These give us the date. We would certainly want to know that this amendment predates the date when you first contracted with Packlink to send the item. I would want to say to the court that in the absence of their willingness to confirm with evidence the date that this contractual amendment was made, that the court should assume that this was a recent amendment and was therefore not in force at the time you made your contract. We have third-party defences on this sub- forum which are fairly recent and there has been no mention of this exclusion of the 1999 act. I think we can take it that this is something that they have put together very recently. Secondly, even if they want to exclude your third party rights, it does not absolve them from the negligent handling of your item and in respect of an action for negligence you have first party rights. You don't have to rely on third party rights – although of course, you didn't allege negligence in your original claim. We didn't advise you to do so. Maybe shortsightedly we didn't foresee this contractual amendment. Of course assuming that this contractual amendment is true – although I expect it has only been added recently – what they are saying here is that nobody in the United Kingdom who makes any contract with any parcel delivery company using Packlink will have the right to bring a claim for lost or damaged or even stolen parcels. These people have lost their moral compass. It is shabby treatment of ordinary customers who pay their money and who repose their trust in these parcel delivery companies. No wonder that the Paralegal Children are now ashamed to sign off these documents with their own names. In terms of parcel tracking information – apparently it has been destroyed according to their own data protection policy. That's their business. It's got nothing to do with you and they can't use this to frustrate the six year limitation for bring a breach of contract action or the three-year limitation period for bringing an action in negligence or other tort. There reference once again to the exclusion of the 1999 Act but this time apparently in the contract between you and Packlink – is irrelevant because the exclusion has to be in the commercial contract between Packlink and EVRi – which they have referred to in their paragraph 2.7 et cetera of their defence. I'm assuming that you propose to go ahead with this case. Please let us know when you respond and we will go forward. In the meantime, I suggest that you write a letter to EVRi. Referred to their paragraph 2.7 et cetera and asked them for a copy of the contract and confirmation of the date on which the exclusion of third party rights term was included in it. Tell EVRi that if they do not answer or if they refuse that this will be brought to the attention of the judge. Tell them also that you notice that they say that they have destroyed data in line with their data protection policy. Inform them that they do not appear to have disclosed this data protection policy to their customers. Please will they forward you a copy of it and once again if they failed to respond or if they refuse that you will bring this to the attention of the judge as well. I suggest that you post a draft of the letter here so we can have a look    
    • Good morning dx100UK Could I send the update to you privately? Regards
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My claim Gettin'evil -v- Natwest


gettin'evil
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Thanks. I know about the spreadsheets but can't get any of them to work! I just need someone who's done it so I can pick their brains!

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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What are you opening the spreadsheet in? Excel?

 

The sheet that you need is on worksheet 2 (on the tabs at the bottom) and you enter the dates and charges etc in the blue part. The figures will appear at the top.

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still can't do it ... have done this now in excel. Is it ok?

 

CALCULATION OF PENALTY CHARGES UNLAWFULLY DEDUCTEDDATE PENALTY APPLIEDDETAIL OF PENALTYPENALTY CHARGED15/11/2002 Charges - unpaid item60.0025/11/2002Charges - unpaid item30.0031/12/2002Charges to 29/11/200214.0010/02/2003Charges - referral charge for January 0375.0028/02/2003Charges 31/01/0314.0010/03/2003Charges - referral charge for February75.0031/03/2003Charges 28 Feb 0314.0008/04/2003Referral charge for March 0375.0030/04/2003Charges 4 Apr 0314.0009/05/2003Referral Charge for April 0375.0030/05/2003Charges 02 May 0314.0009/06/2003Referral charge for May 0375.0030/06/2003Charges 30 May 0314.0031/07/2003Charges 4 Jul 0314.0029/08/2003Charges 29 Aug 0320.0008/04/2004Referral charge for March 200425.0030/04/2004Charges 02/04/200420.0008/08/2005Referral charge for July 0560.0031/08/2005Charges 29/07/200528.0028/09/2005Charges unpaid items35.0030/09/2005Charges 2 Sep 0528.0010/10/2005Referral charge for Sep 0590.0031/10/2005Charges 30/09/0528.0031/05/2006Charges 28 Apr 061.0705/06/2006Charge unpaid items38.0005/06/2006Charge unpaid items38.0007/06/2006Charge unpaid items38.0019/06/2006S/C refund-38.0030/06/2006Charges 02/June A/c12.0025/07/2006Charge unpaid items38.00Total1024.07

 

Statement of claim:

 

1. The Claimant has an account ("the

Account") numbered 02705214 with the

Defendant which was opened on or around 2002.

2. During the period in which the Account

has been operating the Defendant debited

charges to the Account in respect of

purported breaches of contract on the part

of the Claimant and also charged interest on

the charges once applied. The Claimant

understands that the Defendant contends that

the charges were debited in accordance with

the terms of the contract between itself and

the Claimant.

3. A list of the charges applied is attached

to these particulars of claim.

4. The Claimant contends that:

a) The charges debited to the Account are

punitive in nature and not a genuine pre-

estimate of cost incurred by the Defendant;

exceed any alleged actual loss to the

Defendant in respect of any breaches of

contract on the part of the Claimant; and

are not intended to represent or related to

any alleged actual loss, but instead unduly

enrich the Defendant which exercises the

contractual term in respect of such charges

with a view to profit.

b) The contractual provision that permits

the Defendant to levy such charges is

unenforceable by virtue of the Unfair

Contract Terms in Consumer Contracts

Regulations (1999), the Unfair Contract

Terms Act 1977 and the common law.

5. Accordingly the Claimant claims:

a) the return of the amounts debited in

respect of charges in the sum of £1024.07;

b) Court costs;

c) Interest pursuant to section 69 County

Courts Act as set out on the attached list

of charges or at such rate and for such

periods as the court deems just.

I believe that the contents of these

particulars of claim are true

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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  • 3 weeks later...

sent mcol last night so guess served today?

 

14 days and counting.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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Share on other sites

  • 2 weeks later...

claim acknowledged so 28 days from 6 September.

 

Thankyou for listening!

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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can anyone tell me if I should have heard something from MCOL by now. I only know that an acknowledgement of service of my claims has been filed by logging onto the MCOL website.

 

Thanks.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

ok thanks !!! keep in touch!

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

can you tell me when you receive something. If you're at about the same stage as me? and yes 3/4 October 28 days is up.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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Share on other sites

  • 2 weeks later...

I now assume that 28 days from issue of claim does not include weekends/bank holidays? If so I am expecting a defence to be filed on Friday 13 October.:o

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

28 days from issue of claim does include weekends, not sure about bank holidays though. So its easiest to think of it as 4 weeks. I would expect the bank to file a defence on the very last day they can, or even a day or two later and still get away with it.

My original 2006 claim - Victorious!

13/06/2006 - Sent Data Protection Act Request (NatWest), recorded delivery.

19/06/2006 - Sent preliminary letter, requesting £3483

17/07/2006 - Sent LBA for revised figure of £3601 (after finally managing to open a parachute account with Lloyds TSB!)

07/08/2006 - Filed Moneyclaim for £4401

11/09/2006 - Defence received from Cobbetts

25/09/2006 - Sent AQ to court and CPR18 response to Cobbetts

30/09/2006 - AQ due at court

25/10/2006 - *WON* Cheque for full amount received from Cobbetts

 

"Things are made of littler things that jiggle"

- Richard Feynman

 

 

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thanks - defence and request for further info received today.

 

Am going to send the usual let saying this is intimidatory and I don't have to do it anyway with a note of my account no etc and schedule of charges. Do I now wait for allocation questionnaire from the court??

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

same here (acknowledgement only showing on MCOL). from reading other threads, they tend to wait til almost the last day possible - in your case, what, 3-4 OctobeR?

 

Received a defence and request today. Have you received yours yet?

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

Received a defence and request today. Have you received yours yet?

 

yup, Defence filed and AQ received - now been transferred to the local court. same as you - gonna produce the standard responses, sit back and wait for 'em to settle!

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ok - my claim is for £1318 or something like that - under £1500 anyway . do you know how much I have to send the court as a fee pls? I've have a search around as well

 

Good luck. omig its getting really exciting now! can't wait to pay off my overdraftwith the money.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

  • 2 weeks later...

have just sent off AQ to Shoreditch and Clerkenwell court with £100 cheque together with copies of schedule of charges and copy letters receive so far from bank together with a covering letter saying look forward to receiving date for hearing copied to Cobbetts

 

Cobbetts wrote this week protesting at my reply accusing them of intimidation by requestion Part 18 particulars (using the template provided here). I ignored them. Keeping fingers crossed that all will be ok and cheque will arrive in my account v soon.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

Filed my AQ with the County Court yesterday, complete with the schedule of charges and all correspondence. Also sent reprimand letter to Cobblers re their CPQ 18 request complete with all the documentation again.

 

Was then amused this morning when I got a lettre from Cobblers enclosing NatWest's AQ which said nothing at all except a two-line thing that I hadnt provided enough info and they would apply to strike out my claim! Ha!

 

Hopefully down the home straight now....

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Have received offer for £750 and accepted as part payment only.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

  • 3 weeks later...

Hey

 

Sat morning cheque for £1138. Am just about to email mods as not sure what to do as it doesn't include court costs of £200 approx. What about you?

 

J.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

Link to post
Share on other sites

Cheque for £1138 received Sat morning. However this doesn't include court costs. Any ideas?

 

J.

:eek: Gettin'evil

Got a question? - see if the answer is in the FAQs before you post!!

Subject Access Request sent 20 June

£10 cheque cashed 6 July

16 July - Statements received

£1024.07 prelim let sent special del 26/07/06

Reply from S Higley 31/07/06 (how fast was that):D

02/08/06 LBA sent to Bishopsgate with proof of delivery from PO

Acknowledgement let dated 7Aug from S Higley

Moneyclaim issued 6.09.06 £1433.94 :cool:

Acknowledgement of service rec'd by MCOL

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