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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Housing Act 2004 - Tenancy Deposit Provisions - Loopholes


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Hello All, I need your valuable advice

 

1. I entered into an AST on 30th June 2007 which ended on 28th June 2008 and I have moved out

 

2. The landlords agents handed over the possession but never did inventory. I however on my own initiative noted down issues and got it signed by Agent both at start and end of AST

 

3. The agent is from Harrow and is a crook. He informed landlord that I have done damages (This is because I did not extended this tenancy for which I was paying above market rent and I took another similat property from this agents competitor)

 

4. Landlord has witheld £500.00 of my deposit and refuses to recognize what his agent has given in writing to me. On the other hand he does not have any inventory also

 

5. I also asked him now about how is my deposit protected and he gave me in writing (email) that my deposit is not protected

 

6. I sent him 19 email reminders and several phone calls and he stopped responding to them lately. So I have now sent him LBA to return my deposit in 14 days or I will file a TDS Non Compliance case against him

 

7. He received the LBA and was furious. He called me yesterday, used abusive language and said that "He owns 100 apartments in London and also knows loopholes in Housing Act. Even if I put up a claim I will lose because he will fight using this loophole" He also threatened me that now he will file a counter claim on me and ask for more than £500.00 back from me.

 

8. I paid the deposit to his Agent for which I have a receipt. The AST signed by landlord clearly states that the agent will receive the deposit but it will be held by landlord. The AST does not have any mention of TDS. The landlord claims that he is not liable for deposit protection because he did not received full money from agent because the agent deducted his commission from there

 

Whatever I have stated above are FACTS. I know that I have not done any damages

 

I am really worried. I am new to this country and have a professional career + family to look after.

 

Questions

1. Are you aware of any such loopholes in tenancy deposit Act? which landlord can use to evade paying back deposit + penalty

2. I have not done any damage for which he should hold my £500.00 deposit leave alone filing a counter claim. He did not do any inventory but I have signed letters from his agent at beginning and end of tenancy which clearly states that there were issues at the beginning of tenancy and the apartment was found in the same condition. Can he disown this letter from his agent

3. Should I go ahead and file a case in couty court. How much will it cost and how much of my time will be required

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My tenancy began on 30th June 2007 and ended on 28th June 2008. The landlord is holding back my deposit on following 3 issues.

 

1. Leakage in Toilet:

There is a very small leakage from water pipe. This happened automatically as wear & tear and not wilful damage. I spotted it in Apr 2008 and informed landlords managing agent to get is repaired. I sent an email to this effect on which the letting agent did not took any action

 

2. Patio Doors

There are large pation doors from living room to balcony. There was a problem in closing these doors. I spotted this at the beginning of my tenancy and made landlords agent to sign that doors are malfunctioning. At the end of tenancy I also took signature from agent that the doors are received in same condition

 

3. Oven

The landlord claims that the oven is not working. We however used to use it and it was working fine till the end.

 

The landlord or agent never did any inventory at the beginning and the new tenants have also moved in the property after we moved out

 

Please advice

1. Can landlord disown what his agent has given in writing to me. I have never met landlord and his agent did handing over of apartment, taking deposit from me and taking the possession back on his behalf

 

2. Can emails be used as proofs in courts?

 

3. How can the oven thing which he is claiming can be resolved? This is because I have written proofs for toilet and patio doors but not for oven . What I know is that oven was working fine when we left

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1) No loopholes as far as I am aware.

2) Doenst matter if he does - you can use it as proof of no damage. But this is by the by - the TDS breach ultimately will result in the full return of your deposit.

3) Yes - Planner knows this aspect better than me.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I'm not going to address this because it is pointless having two seperate threads for what is ultimately the same query.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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In answer:

 

The Housing Act is an incredibly badly written piece of legislation. It's saving grace is that there are little loopholes that can be exploited. The reason I say it is badly written is that to make a claim you have to jump between sections. It should say in plain English that the result of x is y - this was a piece of legislation supposedly written for the lay person.

 

The landlord is bound by the agents actions. The relationship of agent and principal presides in this situation. The agent signed the letter with the (implied) consent of the landlord.

 

If he has 100 properties without a deposit protection certificate, then it could prove to be an expensive time for him.

 

Inventories. No intentory at the start makes is very difficult to prove that damage has been caused during a tenancy. Dispute using TDS / mydeposits.co.uk (if secured in that scheme)

 

Emails can be used, if it can be proved that they were sent and recieved. I always ask for a read reciept and I always cc myself in. Proves email sent, recieved and able to be opened with date and time.

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  • 2 months later...

Hello,

 

I am about to file a case against the Landlord for Non refund of deposit and TDS non compliance

1. My original deposit was £1500. The landlord has refunded £1000

 

He has held back £500 for minor reasons and that too are lies as I have signed proof from agent that everything is received in same condition.

Question:

1. Can I still file for TDS non compliance for balance £500.00 deposit and claim 3x500 = 1500 back?

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Hello,

 

I am about to file a case against the Landlord for Non refund of deposit and TDS non compliance

1. My original deposit was £1500. The landlord has refunded £1000

 

He has held back £500 for minor reasons and that too are lies as I have signed proof from agent that everything is received in same condition.

Question:

1. Can I still file for TDS non compliance for balance £500.00 deposit and claim 3x500 = 1500 back?

 

No.

 

You must either;

 

1) Take your landlord to court for TDS non-complaince using form N208. Your claim will be for the £1500 + x3 the deposit. It makes no difference that £1000 has been returned.

 

or

 

2) You claim for the outstanding £500 only using a 'traditional' N1 claim form.

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