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    • Thanks all, I say all! Bazza you do seem to take great blithe pleasure in offending someone you’ve never even met before. I can confirm i’m not an ‘OP’, which I presume is short-form for ‘Old Person’! Well I guess my positive spin on events will have to be consigned to landfill and I am just going to have to go with the general consensus  landslide of opinion and pay it then. Fiddlesticks. Another little piece of soul given to an organisation I find anathema to me - that’s what hurts the most [starts sobbing]. Oh well, could be worse I guess I could a Man City fan defending the indefensible! Thanks again.
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    • Hello, welcome to CAG. It would be a good idea for you to read other shoplifting threads here to get an idea of how this works. The police won't get involved now, so no chance of arrest. You need to avoid that branch of John Lewis for a while though. Basically, John Lewis's security people will give your details to either a firm like Retail Loss prevention or DWF solicitors who will then write to you with scary-sounding letters to frighten you into paying them some kind of penalty. They have no legal power and can't take you to court, only John Lewis can. Last time we saw a retailer in court against shoplifters, it went very badly for them and we haven't seen a case like that since - over 10 years ago. But you need to figure out why you did this. If you need support, talk to your GP and aske them. They will have heard it all before and won't judge you. Best, HB  
    • In addition to the information you've been given above, I suggest that you spend some time reading up on the stories on this sub- forum. There is a lot of information about suing as an entitled third-party. Take a couple of days – and by Monday you will be much more confident. More in control and you will have fewer questions to ask but the questions that you do think up will probably be more relevant and more interesting to your case. Do the reading. This is always an essential first step   Additionally please can you give us more details. What was the item, was it correctly declared, was the value correctly declared, what was the value that was declared? Very importantly what date did you send it?
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Anyone know about replacement window/door prices and if this is good or not ?


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A friend of mine needs some new windows & doors and has been quoted a price for the following work :

 

A new front door, including side panel; single pane of glass in side panel

Removal of old front door, including side panel

Removal of external porch front door and side panel (not being replaced)

A new back door, with a cat flap fitted

A new kitchen window of average size, single opening

Two small living room windows, single opening on each

 

The price is approx. £2,495

 

Does this sound reasonable ? :confused:.... I haven't a clue, but know that doors are normally in the region of around £600 each.

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Sounds good to me too, but you know the score P1, make sure your friend gets a proper written quote, listing any variables and why they might occur, the cat flap shouldnt cost any more that £20, unless the bottom half of the door is glass, that is what pushes the price up because it is a normal flap flap (as my daughter used to say :-))

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Id also recommend getting more than one quote and check the company out that you go with there are websites that recommend good trades people there is one that advertises on tv that i would not recommend for which Ive seen and heard of too many bad stories ill mention no names but I'm sure you know who i mean.

 

Regards

 

Leon

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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As said get several quotes. Preferably from companies that have done work in your area, based on recommendation- perhaps ask neighbours in similar house types who did their work.

 

All work must comply with Building regs- specifically fire safety aspect- means of escape.

 

Your LA may have a trusted trader scheme- ask trading standards. If the person is elderly, there may be the possibility of a housing/ improvement grant- try searching for "care and repair".

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Thanks for all the replies... it's really appreciated :). The company has traded in the area for the past 15-20 years (something like that) and the guy who gave the quote didn't do any hard selling... he just worked it all out and left my friend with the figures (I was there).

 

I know she should go for at least 3 quotes, but this work needs to be done quite urgently because both the front and back doors swell up in the rain... and the kitchen window has fungus on it :eek:. She doesn't qualify for any help with it, but has the funds to pay, so that's ok.....

 

There is another company that's also been trading around these parts for years, but they're more expensive on the doors... so I'm assuming they'll be more expensive with everything else as well.

 

I can remember having a hard-selling salesman in my own living room some years ago (probably one of those "well known" companies :rolleyes:)....who gave me a ridiculously high quote for 3 replacement windows.... and then was an absolute b*gger to get rid of when I said I'd get back to him..... :mad:

 

I'll see what she wants to do.... it is all going to be UVPC stuff, yes.... but it's looking quite positive so far.

 

:)

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Hiya P1

 

We had nearly our whole house done by a company based here in the north west and we are really pleased with the work. No hard selling and top notch workmanship. It cost us just over £4,000 for upvc bay windows front top & bottom, windows back, windows hall stairs & landing and a new upvc & glass porch and porch door. I did put a recommendation on this site soon after we had it done under the forum for good tradesmen so you might find it there - but if you can't find it feel free to pm me and I'll give you their name (they are based in Bury, Greater Manchester but are supposed to be expanding nationwide).

 

Hope you are keeping well :)

 

Love SG x

  • Haha 1

Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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Thank for that SG :D.... sounds like you got a great deal with them :eek: !! I'll go take a look and see if I can find them, although my friend seems to want to go with the chap from yesterday. For 3 windows, 2 doors, 1 side panel, cat flap installation and a front porch knockout.... it doesn't sound too bad.

 

I'm trying to compare like for like with what you had done (as far as possible). How many windows did you get for that price ? The doors round here seem to vary from between £595 - £700, with a small discount for having more than one.... and having the windows at the same time means my friend only pays for the one job, so time/labour, etc. is reduced, rather than splitting the job and calling them back at a later date.

 

:)

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How many windows did you get for that price ?

 

Well we had the bay windows front top and bottom, the big windows back top and bottom, a smaller window at the front top, then 2 round the side (hall stairs and landing) and a bathroom window....plus the porch as I said....so very good.

 

Tell your friend good luck, and yes to definitely get a few quotes.

 

We had it all done at the same time too!

 

Love SG x

Edited by spiritgirl59
Forgot a bit!

Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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thats really good SG, we had 11 windows fitted, the patio doors and the front door and it cost us £8,450, dont ask me why we never got the backdoor and smaller window in the kitchen done at the same time :confused:

 

honey x

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thats really good SG, we had 11 windows fitted, the patio doors and the front door and it cost us £8,450, dont ask me why we never got the backdoor and smaller window in the kitchen done at the same time :confused:

 

honey x

 

Honey

 

Why did you not get the backdoor and and smaller window in the kitchen done at the same time?:lol::lol:

 

Kenny x

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