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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Thunderpuss2k vs Birmingham Midshires (Halifax) **WON**


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Another day, another company - and another thread. If anyone wonders why I've been so busy lately, it's not really that - I just don't start these threads til there's something useful to post :)

 

Anyway.. DPA request sent to Birmingham Midshires requesting complete list of transactions and charges for a (now settled) Mortgage account. The plan is to look at recovering the redemption charges, but also I know there are quite a few 'other' charges for things like late payment, letters, etc - which I also want to know about.

 

DPA sent 25/5/06

No response as of today

DPA LBA sent 11/07/06

 

More as it happens..

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I've had no reply to mine either,and the deadline approaches fast!!

 

Part of me says I should phone up and investigate out of courtesy. The other part says sod that, they never used to ring me out of courtesy for anything. In fact, they tried to repossess my property a few years back, and can't even update Equifax and Experian to show I've paid off my mortgage nearly a year after I did.

 

So sod 'em. Anyway, LBA confirmed as delivered this morning. Seven days is ticking, they've got until Weds 19th July to pull their finger out before I go to the next stage.

 

Let me know whether yours turns up, or whether you have to do the same as I'm doing. :)

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you're right mate-sod 'em all.I have concluded that the whole lot are nothing but money grabbing leeches who love it when all the control seems to be in their hands-but throw a spanner into their well-oiled machine and cogs start jumping all over the place.

 

The sense of satisfaction you feel when you tell THEM to pay up is mighty special

 

There is no post over here today and tomorrow,but Saturday is D-day for BM.....I would be happy to work out with yourself a means of taking this forward ,and then we can watch each other's backs,as it were....

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you're right mate-sod 'em all.I have concluded that the whole lot are nothing but money grabbing leeches who love it when all the control seems to be in their hands-but throw a spanner into their well-oiled machine and cogs start jumping all over the place.

 

Glad it's not just me then. It seems like there's one set of rules for 'them' and one set for 'us'. Sorry, but the law doesn't work like that.

 

The sense of satisfaction you feel when you tell THEM to pay up is mighty special

 

Haven't got that far yet, but I have a suspicion it's quite a high amount for me. The redemption penalties alone were nearly £5k if memory serves me right, plus as my payment history was a bit wobbly there's plenty more charges on there even if I don't go for the redemption just yet.

 

There is no post over here today and tomorrow,but Saturday is D-day for BM.....I would be happy to work out with yourself a means of taking this forward ,and then we can watch each other's backs,as it were....

 

Cool, happy to do that - it's good to know I'm not the only one in the same boat! I sent them Alan's 7 day LBA for failure to fulfil the DPA request, I know in theory what comes next (ie court action for compliance), but need to do some more reading on here first.

 

Here's to Saturday!

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I've queried them with Equifax and Experian, going to let their normal 28 day procedure take it's course then if nothing has happened after that get on the case. Got other priorities at the moment so easier to put it in the background for the present.

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my details arrived this morning-please read my thread for full info,it makes for interesting reading.....

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/9339-birmingham-midshires-mortgage-early.html

 

It does indeed. Still no reply from BM here, The deadline given in the LBA for DPA breach is getting closer..

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Letter popped through the door this morning. I must say this is all a little bizarre.

 

They said they wrote to me on the 31st May, but the letter was returned by the PO as 'not at this address'. A photocopy of the envelope sort of proves this. They also included a form with 31st May's letter asking for more information - which is totally pointless as my original letter constituted a Data Protection Act SAR - (Subject Access Request) - (Subject Access Request) and needs no more clarifying.

 

Anyway.. got a direct number of their Senior Compliance Officer so will give her a bell on Monday.

 

PS: Where do you think todays letter went? Yep, the address that I'm not at apparently. Madness..

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Exactly. Actually they did say that £2 wasn't enough, and they want a tenner. Before anyone says, yes I know it's a maximum of £10. However at the time I was doing these I had limited funds, and had to do about 10 DPA SARs - which would have cost me £100 that I didn't have.

 

HSBC did if for free in the end, Lloyds were happy with £2. Smile sent back the £2 and asked for a tenner, another HSBC one is promising to send me back the £2 and BM, well that's obvious as we're talking about them now.

 

It does actually ask me in the letter to give her a call, so hopefully on Monday I'll have more of an idea what they plan to do to resolve this.

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In fact, they're actually contradicting themselves in the letter.

 

First letter (the returned one) dated 31st May says 'please fill in the enclosed form' and then 'I am returning your postal order for £2.00 as the fee for a subject access request is £10.00 as allowed by the Data Protection Act 1998. please forward a cheque for this amount when you return your form to enable us to deal with your request'.

 

The second letter states:

 

'Due to the sensitive nature on the information you have requested I was not in a position to send this out to an address that we have been advised you were not living at'.

 

So which excuse is it for not getting the info - the £2 vs £10 or the Royal Mail problem? :)

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After a little organising today and sorting paperwork I've dug out a mortgage statement. This only covers a one year period, so there's more to come.

 

Arrears fees alone add up to £505. Late payment interest is £265. That's without even mentioning the early redemption charges.

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Got an email from BM's Senior Compliance Officer first thing this morning, my DPA SAR should be with me by the end of the week. Til then, got plenty of other things to keep me busy!

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Hi all, thought I would join in as I too am going to claim late payment, arrears charges etc from BM.

I have to admit I received my information in 5 days. I had more than one account with them re further borrowing. For some strange reason they are not added together so when one did not get paid on time non of them did so charges were applied to each one individually. Over the years this is over 2k.

 

For the DP letter I sent £10 for each account (just in case). Their letter to me made no mention of manual intervention which I had asked for. In 2004 a default was issused on one of the accounts after 2 missed payments. This has forced us to move mortgage to another company to get the default shown as satisfied (which I have yet to check).

 

I will be sending the next letter off shortly, but feeling a bit wound up because have filed moneyclaim for Halifax bank charges. It's a shock to receive the court papers with LIZZY VS HALIFAX PLC on it.

 

Good luck with your claims, Ill be watching (if I can find it). Ill let you know if anything interesting happens.

 

Lizzy

 

Halifax

Sent LBA
27/6/06

Been on hol for a week, got home found letter from them dated
27/6/06 offer of £92 claiming £1155.10 so no deal.

Filed claim with Moneyclaim 12/07/06

Halifax acknowledged claim 25/7/06

Court papers received 28/7/06 Halifax intend to defend.

HALIFAX SETTLED IN FULL 1/8/06

Donation made

Birmingham Midshire (mortgage charges) Prelim letter sent 2nd Aug 2006, full offer received 11th Aug with conditions.

13th Aug accepted offer unconditionally.

BIRMINGHAM MIDSHIRES (MORTGAGE) SETTLED IN FULL 24/8/06

Sent SurlyBonds template letter to get defaults removed to Birmingham Midshires 27/08/06

DEFAULTS REMOVED 5/09/06.
THATS 9 DAYS LATER, YES 9 DAYS

 

 

 

 

 

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In for a penny, in for a pound as the saying goes. Have written to them today regarding the early repayment charge. Haven't done the other charges yet, but will be keeping them separate for two reasons. 1. Combining both would take the claim over £5k, and 2. I believe it's better legally to have them separate as it's two different claims. One is for penalty charges (eg late payment, arrears, etc) - which I believe has been proven over and over again by dealings everyone has with the banks. Early redemption charges being a penalty has been proved less, so erring on the side of caution.

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Yes I can see your point. There is a large debit on my statement that says "Other Debit" but its about £1600. All the arrears and late payments also say "Other Debit". Not really sure what it is for but my husband thinks it might be a redemption penalty when we changed product (with them) Think I will put it in the claim and add to my letter asking for an exact explanation of what it is. If it is a redemption penalty it is a penalty all the same. What do you think as the claim will still be under 5k ?

 

Thanks Lizzy

 

In for a penny, in for a pound as the saying goes. Have written to them today regarding the early repayment charge. Haven't done the other charges yet, but will be keeping them separate for two reasons. 1. Combining both would take the claim over £5k, and 2. I believe it's better legally to have them separate as it's two different claims. One is for penalty charges (eg late payment, arrears, etc) - which I believe has been proven over and over again by dealings everyone has with the banks. Early redemption charges being a penalty has been proved less, so erring on the side of caution.

 

Halifax

Sent LBA
27/6/06

Been on hol for a week, got home found letter from them dated
27/6/06 offer of £92 claiming £1155.10 so no deal.

Filed claim with Moneyclaim 12/07/06

Halifax acknowledged claim 25/7/06

Court papers received 28/7/06 Halifax intend to defend.

HALIFAX SETTLED IN FULL 1/8/06

Donation made

Birmingham Midshire (mortgage charges) Prelim letter sent 2nd Aug 2006, full offer received 11th Aug with conditions.

13th Aug accepted offer unconditionally.

BIRMINGHAM MIDSHIRES (MORTGAGE) SETTLED IN FULL 24/8/06

Sent SurlyBonds template letter to get defaults removed to Birmingham Midshires 27/08/06

DEFAULTS REMOVED 5/09/06.
THATS 9 DAYS LATER, YES 9 DAYS

 

 

 

 

 

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Yes I can see your point. There is a large debit on my statement that says "Other Debit" but its about £1600. All the arrears and late payments also say "Other Debit". Not really sure what it is for but my husband thinks it might be a redemption penalty when we changed product (with them) Think I will put it in the claim and add to my letter asking for an exact explanation of what it is. If it is a redemption penalty it is a penalty all the same. What do you think as the claim will still be under 5k ?

 

I'd ask them to clarify what it is, if it turns out to be a redemption penalty you can always deal with it as a separate issue. No harm in putting the whole lot in one claim, but bear in mind what I said previously. Just one years worth of arrears fees for me is £505, so if I was to lump it with my early repayment charge of £4388 it'd be £4893, and I believe the rest of the charges I don't know about (and am waiting on the SAR to clarify) are over £107, which would push the whole claim value over £5k.

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Email sent to Kate Cartwright at BM this afternoon asking for confirmation my SAR has been dealt with, and the relevent data has been dispatched.

 

And while I've been writing this post.. she's responded saying she's just waiting for one last bit of information, and it should be in the post tomorrow.

 

Not bad for nine days since I sent the DPA breach LBA letter eh? :rolleyes:

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Thanks Thunderpuss think I'm running before I can walk. I will persue it as a separate issue. I will write and ask them for an explanation of this large figure.

 

Hope you get your details through shortly. I'ts a weird thing, at this moment in time you want the figure to be as high as possible, yet when it was happening it was a dread !!!!

 

Lizzy

 

Halifax

Sent LBA
27/6/06

Been on hol for a week, got home found letter from them dated
27/6/06 offer of £92 claiming £1155.10 so no deal.

Filed claim with Moneyclaim 12/07/06

Halifax acknowledged claim 25/7/06

Court papers received 28/7/06 Halifax intend to defend.

HALIFAX SETTLED IN FULL 1/8/06

Donation made

Birmingham Midshire (mortgage charges) Prelim letter sent 2nd Aug 2006, full offer received 11th Aug with conditions.

13th Aug accepted offer unconditionally.

BIRMINGHAM MIDSHIRES (MORTGAGE) SETTLED IN FULL 24/8/06

Sent SurlyBonds template letter to get defaults removed to Birmingham Midshires 27/08/06

DEFAULTS REMOVED 5/09/06.
THATS 9 DAYS LATER, YES 9 DAYS

 

 

 

 

 

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Cheers, the prelim letter to BM about the redemption penalty was delivered this morning, and Kate has just emailed me to say the DPA SAR is in the post today - so hopefully by the middle of next week I'll be in a position to start dealing with the arrears penalty charges etc.

 

More as it happens..

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