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    • and it legally informs them of your correct and current address as you must do with all old debts last paid/used in say 7 yrs you dont want backdoor CCJ's. what were the names of these IVA scammers, the one you took it out with, and the one that scammed you to let them take over please? your story is slightly worrying. dx  
    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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Informed Searcher,

 

Yes of course they may be able to appeal to the European Court of Justice most of us all know this remains a possibility. I was asking whether it is likely that the judgement in the House of Lords appeal will be delivered in autumn?

 

TheyrCriminals

 

If we can look at the timescale of the handing down of the other Judgements-then theres no reason to suppose we wont have the answer well before the October recess.That should tie in with the OFTs deliberations and their statements that they should be in a position to announce the results of their findings by the end of the year.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Conspiracy theories abound, but is there a rabbit off here? I mean, we were suspicious about the Appeal, planning on not having the Appeal Judgment handed down until early 2010 and now here we are talking about October? I mean, I'm all for getting excited about the prospect, but how realistic is it that something is going in our favour here, given what has happened previously?

 

Anyone else pinching themselves to making sure they aren't dreaming, in other words?

 

I hope NatWest is poised to scribe a signature on that £4.5k cheque in my name! (Oh, plus the 8% interest which I've totally forgotten about!)

Edited by car2403
correcting obvious error - "Judgment Appeal"???

 

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I think its prob something to do with the general consensus that this things gone on long enough.

Maybe the banks expected it to go into 2010-but it seems the HOL have other ideas.

It was announced quite soon after the February Judgement that appeal submissions had to be in by Mid April-that was the first hint that it was moving much quicker than anticipated.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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This is merely to decide if the terms of banks contracts can be assessed for fairness. I hope no one is expecting the waiver and stays to be stopped when the HoL decision is handed down. The second stage of the OFT test case has yet to really start which is identifying terms and further litigation may well happen. 2010 is still a good bet imho.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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This is merely to decide if the terms of banks contracts can be assessed for fairness. I hope no one is expecting the waiver and stays to be stopped when the HoL decision is handed down. The second stage of the OFT test case has yet to really start which is identifying terms and further litigation may well happen. 2010 is still a good bet imho.

 

Well, if the OFT has got their finger out, the level that they won't investigate under should be pretty much in the bag - all they should be waiting for is the nod from the Law to say they can assess for fairness, then it's game over for the Banks shocking behaviour.

 

If the OFT has got their finger out...

 

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It might be that some in the dark corridors of power do now want this to be over quicky...

 

money put back in the consumers'pockets... election on the way... ;)

 

ROFLMAO ;)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Well, if the OFT has got their finger out, the level that they won't investigate under should be pretty much in the bag - all they should be waiting for is the nod from the Law to say they can assess for fairness, then it's game over for the Banks shocking behaviour.

 

If the OFT has got their finger out...

 

ROFLMAO. please tell me you are going with the flow on this one. That did make me chuckle.

What level?? Only a court can set that amount, you and I both know that unless we are fooling users on the forums we post on. Nice sound bite on the OFT though will keep that one for future reference.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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What level??
The OFT's intervention threshold level. :-? Surely it's obvious? Is anyone not expecting the OTF, once they have been allowed to assess for fairness, to come up with an intervention threshold the way they did with the credit card?

Only a court can set that amount, you and I both know that unless we are fooling users on the forums we post on.
But I don't think Car was saying anything about that, was he? Yes, of course, only a court can ultimately decide what constitutes a fair amount, but that won't stop the OFT from determining a level at which they themselves would take action, thereby pretty much forcing the banks to lower their charges to that threshold accordingly.

Nice sound bite on the OFT though will keep that one for future reference.
Getting their finger out, a nice soundbite? Somehow, I can't see that one myself. :razz:
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You know thinking forward the scariest thing is going to be 'what' charges will be levied and the amount of them. There were figures banded around that the true cost is around £2 per item, not taking account of potential incessant phone calls and 'drone' time. We must remember baks changed the names of these charges probably hoping to use that in their continuance of the case.

Example: Currently HSBC 'stop' at circa £150.00 each month. That's a combination of £10 and/or £25 per item dependant on what it is. So say for example (as the bank must make profit) it was £4 per item on the same terms. Will they still stop at £150 or merely have no upper limit?

Just a singular item that's eventually going to have to be decided. At the end of the day, banks have the software, cunning and general ingenuity to extract monies from account holders for many reasons.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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Indeed. It is interesting that in the early days of reclaiming, the banks denied having any control over the way items were presented for payment when accused of deliberately presenting the large items first to ensure going over the limit so they could then charge on both small and larger transactions. Yet, Barclays in their new T&Cs specifically say they will present them in small to large so as to minimise the impact and charges. Funny that. :razz:

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The OFT's intervention threshold level. :-? Surely it's obvious? Is anyone not expecting the OTF, once they have been allowed to assess for fairness, to come up with an intervention threshold the way they did with the credit card?

But I don't think Car was saying anything about

 

"Please be aware that only a court can decide whether a term is unfair and what is stated here is just our view."

http://www.oft.gov.uk/shared_oft/reports/financial_products/oft842a.pdf

Not sure which part of the above statement says really. Does it say that the OFT can decide on a fair level?

that, was he? Yes, of course, only a court can ultimately decide what constitutes a fair amount, but that won't stop the OFT from determining a level at which they themselves would take action, thereby pretty much forcing the banks to lower their charges to that threshold accordingly.

Bookworm, you are one of these people who actually reads most of the documents as I know very well. You must have read the report.

Getting their finger out, a nice soundbite? Somehow, I can't see that one myself.

The nice soundbite is because it is very easy to say that the OFT are doing nothing, that the OFT will make a deal with the Banks' and the Banks' are delaying delaying delaying. Yet the facts are not borne out with those soundbites.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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:):cool: I dont understand, dont the House of Lords pass the laws?

 

Maybe they do like the beating afterall.

 

You reckon the OFT are doing nothing now?

 

It's this system of ours innocent until proven guilty. Crime or no crime we need a government that can handle the pressure of governing.

 

Why pass responibility over to the courts? Oh its procedure.

Time for a change in powers me thinks its not working for us.

 

Is it or isnt it our money?

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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http://www.oft.gov.uk/shared_oft/reports/financial_products/oft842.pdf

 

 

Second, in order to encourage a swift change in market practice we have decided to include in the statement a simple monetary threshold for intervention by OFT on default charges. The threshold is £12.

So yes, as I said, only a court can decide what amount is fair, and the OFT can not. :-? What the OFT can do once their market study is complete is say: "yes, these level of charges are unfair, and instead of each consumer having to individually go to court to ask individual judges to decide, we will set a level at which we will take action ourselves. This doesn't mean that that level is fair, it just means that we won't take action at lower levels, this is where the customer will have to go to court".

 

Or they can ask the courts to decide once and for all to set a monetary level which is fair, both to the banks and the consumers. That level would then be likely to be considerably lower than a threshold of intervention set by the OFT, as it would be binding, and for a very long time. Bear in mind for example that the £9.25 / hr a LIP can claim is an amount which was set in the 70s and hasn't been changed since.

 

One aspect to remember as well is that whichever way it goes, unless something gets specifically decided in the judgment to that effect to minimise the cost to the banks, every single charge before the judgment will be reclaimable in its entirety.

 

I think the banks would rather have the OFT to contend with and their arbitrary threshold intervention than a set in stone judgment which will bind them to lower charges for a very long time. From damage limitation point of view as well, as they'll be able to bluff as they do now, saying: "we'll give you the difference back between [example numbers!] (£30) charge and (£20) OFT level, so here's £10" whereas with a judgment, they'd have to bluff "we'll give you the difference between (£30) charge and (£5) court level, so here's £25". Of course, those of us who know better will claim the 100% of the charge, + interest, but that's another debate.

 

As for the delaying, delaying, delaying, I think the facts speak for themselves actually. It's been 3 YEARS since the credit card report in which the OFT stated that the principle broadly applied to other charges including current accounts. It's been 28 months since they decided to have an enquiry into the current accounts. It is 21 months since the test case was announced, with no end on sight. The only sign of expeditiousness so far has been the HOL now setting the hearing for June instead of after their recess, and I think the banks should heed this as a warning that the courts are getting tired of their prevarications. But the OFT meanwhile STILL haven't completed their enquiry, for which even Smith J berated them :rolleyes:. There is every chance that the banks will go on to the ECJ and god knows how long THAT will take!

 

Not borne out by facts? We'll have to disagree on that, I'm afraid. :roll:

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Not borne out by facts? We'll have to disagree on that, I'm afraid. :roll:

 

 

:) Only when one of the W's I see will be an L.

 

Well its the House of Lords. The powers in charge of this sharade.

 

We no and they no its down to the lettering of the law and if a judge interprets it against us then maybe this would spark a big OFT apeal.

 

But with the OFT streamlineing im not sure on which banks the OFT feel safe about taking on.:rolleyes:

 

Think it may be time to hold a flame to the wax and change those laws again. Its the same old story (same old old) Labour cant get to the people what the people need. Democracy only works for them when it work for them not us.

 

The government have spoken there unfair.

 

We need a change in the system.

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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Simplistically:

 

The courts including the HoL do not generally make the law. They just interpret it, frequently based on Acts of Parliament (legislation or statutes).

 

Politicians make the law through Acts of Parliament.

 

The judiciary should not be influenced by politics when passing down judgements, judges should decide the matter on its merits based on the facts and the law.

 

Whilst the system is far from perfect, we have one of the most efficient legal systems in the world, the model of our legal system has influenced (if not copied) by many other countries.

If I have been helpful please click on my star and add a comment.

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;)So we need a new government.

 

A one that will influence the judiciary and parliment.

A government that will do what it has been elected to do it should represent the people not just guide them along a line of national debt.

 

But my understanding is there argument is weather the tocs are clear and in plain inteligeable language not that they dont comply with the law.

 

A bit of a sneaky tactic if you ask me. Especially when there (the banks) are trying to recover from a hard scabed spot.

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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;)So we need a new government.

 

A one that will influence the judiciary and parliment.

 

If you google the "doctrine of separation of powers", you'll see that is something which we don't want.

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Besides which, not wanting to go completely OT here, but I think it would be naive in the extreme to think that any other political party would act any differently in the matter, whether they had any influence or not in the matter (which is still hotly debated on these here forums, lol).

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:DNot wanting to break the rules on here by going massivley off topic. But.

 

I agree with Bank Fodder we need a civil war if thats the only way to get an elected governmenet.

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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