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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg CCP PPI Court Claim Mrs P


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Eversheds phoned this evening at 5.00pm, asking to speak to me. Wife phoned back, as I was at work, to say anything they needed to say to me needed to be put in writing, which apparently they have done, to be received tomorrow morning.

Wait to see what it's all about.

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Jk EVERSHEDS

 

 

 

 

WITHOUT PREJUDICE SAVE AS TO COSTS

 

 

 

5 September 2008

 

Dear Sir

 

PHATRAM v EGG BANKING PLC CLAIM NO: SEPTEMBER 2008

We write further in the above matter.

We have now received instructions from our client and are instructed to offer the sum of £1,726.91 in full and final settlement of your claim. Please note that each party is to bear their own costs of the proceedings under this offer.

We enclose a Tomlin Order for signature and return in the event that our client's offer is accepted.

We look forward to hearing from you by return as there is a hearing listed for 10 September 2008.

Yours faithfully,

Eversheds LLP

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Email from Eversheds,they say they haven't received my acceptance letter so I mailed a copy,

Eversheds

Solicitors

1 Callaghan Square

CARDIFF

CF10 5BT

 

Dear Ms xxxx

 

HEARING 10 SEPTEMBER 2008-09-08

 

 

Further to your letter received today, I will accept the payment of £1726.91 as full and final settlement of my claim, but this must be unconditional.

 

Upon receipt of the cleared funds I will contact Derby County Court to notify them that my claim has been settled. Would you please pay the funds by Bankers Draft into the following account:-

 

Co-Operative Bank

Sort Code –

Account no –

Names – Mr P

 

at Co-Operative Bank

16 – 17 High Street

CARDIFF

CF10 1AX

 

Or a Co-Operative Bank branch of your choice. Would you please notify myself, or my wife, by phone (xxxxxx), that the monies have been paid into our account to allow me to notify the Court, as time is obviously of the essence.

 

Yours sincerely,

 

Their reply,

 

Without Prejudice Save as Costs

 

Dear Mr P,

Thank you for your email.

 

In order to tie up proceedings and to dispose of the matter accordingly, our client requires your agreement to the Tomlin Order.

 

Our client is not prepared to agree to an unconditional Order or forward monies to you without your agreement to the Tomlin Order.

 

We view your request for a funds transfer today as unreasonable.

 

With respect, the signing of the Tomlin Order does not prejudice you in any way and disposes of all outstanding issues in relation to the CRP insurance.

 

We are instructed to offer you the sum of £xxxx.xx in full and final settlement, such agreement to be sealed by way of a Tomlin Order. As previously advised should you wish to proceed with your claim at the hearing tomorrow, our client is prepared to fully defend this matter and seek the costs of the same from you.

 

Regards,

 

I will not sign a Tomlin order and so I suppose I will see them in court ?

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My, reply

Dear XXXXX

Due to the fact that you have not yet received my letter, I accept that my payment request by bankers draft is now not possible today.

I must however point out that this is not the first case I have brought against Egg, and I have always refused to sign any Tomlin orders prior to receiving payment from them .I reiterate, I accept the offer of £xxxx.xx in full and final settlement, but this must be unconditional as in my previous victories.

I will on receipt of a cheque made payable to myself notify the court of a satisfactory conclusion to the case, I trust you will today, be able to forward the cheque by guaranteed next day delivery

Regards

Mr P

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Their reply,

Dear Mr P,

Thank you for your email. We are instructed to proceed with the hearing tomorrow on the basis that your demands in respect of the agreement are unreasonable.

As previously advised our client intends to fully defend this matter.

Regards,

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I will be bloody fuming if they dont turn up !!!

Sending this,

 

Dear Ms xxxx,

I am sorry to hear that your clients fail to see sense but I am looking forward to meeting you tomorrow.

I must point out I find your client’s attitude incomprehensible, and will be reporting this and Eversheds delaying tactics to the FOS, FSA and Trading Standards.

I hope to hear back from you before 5pm today with a change of decision as I now believe the Tomlin order to be the only sticking point. In my previous cases for myself and my wife, this order has never been signed, so I don’t believe a Judge will take kindly to you being obstructive.

I believe I have done everything in my power to settle this case before Court and I will be pointing this out, and Eversheds/Eggs unaccommodating stance, to the Court.

Regards

Edited by phatram
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Isn't the forcing of a Tomlin Order signing infringement of my Human Rights or curtailing my freedon of speech? In court tomorrow and they have already offered to pay all plus interest - just need to get round Tomlin Order.

Any ideas gratefully received!

 

 

I'm afraid I would have advised signing the Tomlin order as it would be effective if they paid the monies agreed.

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