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    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
    • Thanks Man in the Middle and everyone it's greatly appreciated form was filled in online yesterday now just have to wait and see
    • Hi,    I'm almost done. One question is should I include a header with " Claimant's Trial Documents" or something similar and include a copy of my WX from the trial since that has the claim form defence and documents that were relied upon at trial so that the judge can see that? or should I assume they will already have those documents on the file and so simply include a short statement of case to show the case I intend to prove at the appeal should permission be granted. Since I've made a shorter concise statement of case setting out what I intend to prove at an appeal hearing I'm thinking maybe removing the header of "Documents/Exhibits for use for Permission to Appeal   " since the permission to appeal focuses on the grounds of law and so I'm thinking of just having   Appellant's documents Statement Of Case Skeleton Argument    Then a seperate category named Trial Documents Claim Form Defence Claimant's Witness statement Exhibibts to Claimant's trial witness statement   I'm wondering you think would be better, only because I don't reference a single exhibit in my appeal statement of case since I am just explaining the undeveloped points of law around why the judge is wrong since the  statement only focuses on permission, not the outcome of the appeal so there is no reference to any exhibits?   Or should I just remove exhibits and not add trial documents or exhibits on the understanding the judge will already have the trial documents and that if permission is granted I then include them in my appeal bundle.   Thanks   N/B My statement of case doesn't have the claim form or defence or any witness staements in. it is simply a short 4 page document setting out the claim history and the points I intend to prove at the final appeal hearing should permission be granted.
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Warmfront???? Consumer has rights!


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Hi all,

 

It has been very enlightening reading everyones advice and comments on certain issues, you're a very intelligent bunch!

 

I'm hoping that someone can give me some advice on a couple of issues i have with warmfront?

 

1. I applied for the grant online twice and got no response to in Nov 07 i called them and applied via phone, unfortunately the man who dealt with me decided to take certain pieces of info from my application so that he could email me personally! Yep....i know...very creepy cos he did just that!

 

I did not respond instead i reported it to the gentleman that came to survey my home a few days later....he did nothing with my complaint and i was very worried that if i contacted the call centre again the guy would find out it was myself who had complained and there may have been consequences.

 

2. Warmfornt sent me the cost of work and they required me to contribute £407 towards the work, they will not breakdown the cost and tell me what work would be done under the cost and contribution they were asking me to make.

 

Therefore my questions are: 1, What can i do about this gentlemans email and apparent disregard of data protection?

2, Am i not entitled legally as a consumer to ask them to tell me what the costs are for the work and what that work consists of?

 

Any advice on these issues is most welcome.

Thanks all

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Thanks for the advice, it seems that i agree with you, however, as of yesterday, they will not disclose the costs. This is getting ridiculous as we have no heating or hot water and i have a 16 year old who's asthmatic! :confused: How the hell do i get this resolved????HELP!

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Hi i had a warmfront boiler fitted in sept. Also had to pay £600 but local council payed it for me. I could not find out what would be fitted for the money after a few weeks I lost my rag with the installer. Who told warmfront they would not deal with me any more. And they apponted a new installer and they were great, could not have been more helpfull. Full breakdown ect. So mybe ask for a different installer. As for man at call centre I mostly spoke to women. So if man answers hang up ?

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I had the same problem with them a few years ago, the answer I got they cannot give you a figure because they work on national average costs, the example they gave me was it would cost less to have a system fitted in Scotland than it would in London!!!!

 

I had quotes from another company who were cheaper and did provide a breakdown, so I told them this and also pointed out that I lived in the South East so going on the statement they gave me I would be in the higher area, so how could they justify the charges.

 

I wrote to my MP (again) who I have to say was very keen to take the matter up, but the company I got the quote from were not keen to get involved so I decided not to go any further with it.

 

There was a whole load of other problems also which I won't go into now, my advice would be proceed with care

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Thanks for telling me that, how long did they take to refer you to another contractor cos i just tried that and the lady told me if i did that then i'd have to wait for another 6 months!:mad:

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Thanks for telling me that, how long did they take to refer you to another contractor cos i just tried that and the lady told me if i did that then i'd have to wait for another 6 months!:mad:for your attention too sid i appreciate the advice i'm getting, knowledge is power as they say!
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Hi Jaz it did take about another 3 months I had no heating for about 6 months in all. But I got a great system From a good installer in the end. So in my case the extra time was worth it. My local council said they would top up the grant by up to £1000 in my case it was £600 odd. Hope this helps

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Thanks sidiboo, which part of the uk do you hale from? Just in case you're nearby and can give me the name of your installer, i'm from West Bromwich in B,ham.

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Sorry Jaz SE London. First installer struck me as a one man band. Trying to look big with flash address. And phone only answered 10-12 by snooty woman. The 2nd was a much bigger firm office open all day ect and could not have been more helpful. But mybe I just got lucky ? Hope you get on OK. Sid

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Thread moved here where it may benefit others with similar questions.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Jaz,

 

I had a Warm Front Grant about 4 months ago for a new boiler. A guy came round to do the assessment, then someone else to price up the work, draw up plans, etc. I was told to contact the Environmental Services Dept. of my local council, who would give a top-up grant to make up the difference (he wasn't supposed to tell me this though :cool:;) ).

 

To cut a long story short, the council queried the price of the work and asked the contractor for a written breakdown. The contractor liaised directly with the council at all times... and at the end, agreed to waive any additional cost over the WF Grant amount because they were unable to justify it.

 

I'm not sure if this was just my council being efficient.... but suggest you contact yours for some help with this because in my own case, they handled the lot. The only time I needed to liaise with the contractor was to arrange a convenient date for the work to be carried out.

 

:)

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An idea ;)

Would you contact two local installers in your area and receive a free quotation for a boiler change for a true comparison of works .

 

MUST BE AN A RATED CONDENSING BOILER LIKE FOR LIKE

 

 

 

MARTIN YOUR PM BOX IS FULL

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For the info of any pensioners on benefit, like me, living in Wales. I had a condensing boiler and five radiators installed for free by the Welsh Assembly. Age Concern will help you apply.

 

same grant different name

 

 

I was told to contact the Environmental Services Dept. of my local council, who would give a top-up grant to make up the difference (he wasn't supposed to tell me this though :cool::wink: ).

The contractor has already tendered a price for a boiler and five rads which should be within the grant. unless it needs a unforseen work i.e scaffolding or vertical flue etc etc the contractor has been told "swings and round abouts" you win some you lose some "

 

To cut a long story short, the council queried the price of the work and asked the contractor for a written breakdown. The contractor liaised directly with the council at all times... and at the end, agreed to waive any additional cost over the WF Grant amount because they were unable to justify it.

bingo ! i think a pattern could be developing and would welcome further comments to investigate .details of excess requests and work that was need.

 

 

 

 

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Evening all!

 

Thanks for all this info, makes for interesting reading. However, i'm still sat here, very cold and with no hot water! I followed some of the advice left by all you great people, such as contacting the contractor and asking them to re cost if possible, which they did on the 15th of Jan, they sent the info to Warmfront for repricing (as no one but Warmfront are aware of the exact cost of parts etc...The National Guard are still obviously guarding that secret very well!) i asked Warmfront how long this would take...the answer is 3 very cold and miserable weeks! I'm gobsmacked! It's only 7 lock shields to re cost, not reinventing the wheel for crying out loud! So after i was peeled down from the ceiling by my daughter i emailed Warmfront and asked for their complaints procedure...that was the 16th of Jan...an i'm still waiting for a response! I don't get it! I won't need the new boiler soon as i'll have died from hyperthermia!!!!!

 

I've also been in touch with the council and asked if there is anything left in their "Energy" pot, sadly nothing but dustbunnies, but i'm welcome to them if they'd help keep me in hot water and heat!

 

CAN SOMEONE OUT THERE PLEASE HELP ME!!!!!! All ideas would be gratefully received excluding the one my brother just threw in to the pot "Just offer to sleep with the chairman of Warmfront!", my brother definitely isn't einstein!!

 

Thanks

Jas

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Difficult. Their funding does run from April to March, yes... Do you receive any disability Benefits for your son/daughter ? You need to put it in writing that you have no heating/hot water and that your son/daughter is asthmatic. If they can't help you, they must at least have some idea of someone who can. What a ridiculous situation !

 

:mad:

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