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    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
    • no its friday 21st by 4pm if you'd done it properly and read the sticky in post 2 it clearly says: ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM  
    • Have had a read up just to double check last day to file defence is 24 June (claim form date is 22 May)
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tenant to owner - deposit return


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I have a singular situation here: initially a tenant with a 6-month lease, ending on 31/8 with option to renew, I was informed via the letting agent that the Landlord required vacation as he wished to sell the property. As sitting tenant, I requested first refusal, and agreed directly with the Landlord on a purchase price, with no intermediate estate agents.

We agreed verbally over the phone that as I was purchasing the property, there would be no need to pay rent for September, as if I had moved out, the property would have been empty and no rent paid anyway.

Sale has taken a little longer than expected, principally because several insurance policies required from the Seller were not set up. They have nevertheless achieved end-of-tenancy to sale in under 8 weeks, which has to be a record !

 

Completion is finally fixed for 24/10 , so I contacted the original Letting agents to request return of my initial deposit, as no longer required since I become the owner.

Letting agent replied that my deposit had been forwarded to the Landlord in lieu of September rent...!

Surely this is illegal - not to mention contrary to my agreement with the Seller?

What is my best course of action here?

 

Thanks

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How is the deposit held by the agent? Stakeholder or Landlords Agent?

 

Also did you have anything in writing regarding the arrangement for the last months rent?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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As lease dated from 01/3, the new Tenancy Deposit Scheme does not apply, unfortunately. I believe, however, that deposit was held by Agents in previous scheme.

Agreement with Landlord was, unfortunately, only verbal. I received a rent reminder for September from the Agents, and informed them that I had an agreement with the Landlord, and in my innocence left things at that.

The Agent has said that they will claim money back from the Landlord to return my deposit to me, along with the master-set of keys which they are holding, but surely they should not have used the deposit to cover rent in the first place ?

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As a corollary, I am paying 150K without haggling, and the Sellers are saving Agencies fees through direct sale, so I really think it is reasonable to forego the rent for a month or so, don't you ?

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It is for your solicitor who is handling your property purchase to make suitable provision for this point in the contract to buy the premises.

 

If he has not done so, you should ask him why. But if you did not tell him that you had paid a rent deposit, or did not tell him that you had agreed a rent-free month at the end of the tenancy, it is clearly not his fault.

 

In that event, you should look at the terms of the original tenancy agreement of 2001 as to the arrangements for the deposit. However, that is a red-herring, if, as appears to be the case, you missed a rent payment.

 

Clearly, the letting agent is acting perfectly correctly in seizing the deposit to meet the missed payment, because those are the terms of the original agreement.

 

It is not the agent's fault that you have now suggested a different arrangement to the landlord, without telling the agent. The question is: is the new arrangement legally binding, on anybody? In the absence of consideration, it is not.

 

You might argue that your agreement to buy the premises is the consideration needed. And that might be so, but for the fact that the conveyancing contract will probably contain a clause excluding any verbal terms that are not written into the contract of sale.

 

If it does not contain such a clause, the agreement to buy the house might indeed be the necessary consideration for the variation of the original letting contract. If it does contain such a clause, what is then your position? That is unclear. You should obtain your solicitor's advice, in either case.

 

In any event, proving the verbal agreement may be difficult.

 

 

 

Advice & opinions on this forum are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

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Many thanks to all for your replies - I have spoken with Landlord/Seller, who has offered to return deposit " if I am really out of pocket"... which of course I am - so it looks like the Letting Agents were being overly zealous - perhaps because they get a part of rent, and would be out of pocket if rent is unpaid ?

 

So this looks like an amicable settlement.

 

Thanks again.

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