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Showing content with the highest reputation on 21/09/08 in all areas

  1. OK, this thread would have been better asked in the insurance forum but since it's here I'll answer it with my motor claims handler head on. You the driver, whilst in charge of a motor vehicle reversed it into a stationary object, you failed in your responsibility and duty as a driver to ensure that it was safe to reverse. As someone else has pointed out 'What if it had been a small child, ie one the same height as the post', would you be writing to the mother of the child holding her responsible for your inability to see what was there? If a driver of car is in any doubt that it is unsafe to reverse they should get out and check. S
    2 points
  2. This has just over 1 month to run and with only 68 signatures it is not going to suceed in changing anything. The petition closes on 25th October and if before then we can secure a minimum of 200 signatures then it will at least get passed to the relevant governement department for a response. Please can I ask that if you believe that the current use of charging orders at the earliest opportunity by many creditors and DCA's needs to be more closely regulated that you both sign the petition yourself and pass the message on to as many people as you can. I feel it would be a real shame if out of 200,000 members on CAG we couldn't get 2
    2 points
  3. Ok, we all get calls from DCA's. They intimidate you and use that fear to make you pay more than you can afford to pay, or make you pay something you don't actually owe them. Or be like me and use the power of a non enforceable CCA as a legal right not to pay them...... When I get a DCA call or I call them, here's what usually happens.... Big thanks to Locutus for doing the video for this one. Frederickson International get Fuzzybobbled..........
    1 point
  4. MOD NOTE The first 4 posts have been moved to this new thread as they were more in-depth than was necessary to answer the OPs original post. That thread may be found here.http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/160591-wrong-address-bank-time.html#post1719800 for anyone wants to put this thread into context and see posts leading to this discussion. Yes, but this is a discussion forum, and even though the initial question has been answered, it has opened up other questions for debate. I'm sure that the original post is happy in knowing that they need'nt worry because it was just an accident. But w
    1 point
  5. Please do - don't forget to send any correspondence by 'recorded delivery' - so someone has to sign for it .....
    1 point
  6. Hope this helps - the quicker you get this off the ground and heading for court the better - stick to the timetable and don't let them waffle you off course. Best of luck
    1 point
  7. Sounds about right for Egg Bobo - they don't like sending out full info on their loans for some reason. From what I've read on the Egg forum on CAG, they are extremely short staffed so that could be the reason but I doubt it somehow However, S.A.R - (Subject Access Request)'s should be chased up with CAG non-compliance letters after the 40 days are up:- http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html A Subject Access Request is a legal request for all information the company has on their files regarding any account information they hold on you eg statements, transcrip
    1 point
  8. Also, while we're on the subject, many people seem unaware that connected institutions such as Barclays and BC will transfer money between your a/c's without your authority. Eg, if you owed money on your BC a/c and hadn't paid them for a month or two, when you get money paid into your bank a/c, they'll transfer what they want to the BC a/c and there's precious little you can do about it.
    1 point
  9. Hi Mac This is looking very extremely good to me - not that I understand everything but I am sure the Judge will understand it. Keeping my fingers crossed. Good Luck Tuttsi xx
    1 point
  10. Such signs are meaningless, if a wall fell on the car a sign would not remove the store of liability.
    1 point
  11. as you drove into the post I can't see how Sainsbury's can be liable for anything. especially as you drove in okay.
    1 point
  12. A switch transaction via a solo card(NatWest are due to go to Visa debit card towards the end of next year) work the same as a cheque. They are valid for 6 months from the date of authorisation. I have never relied on a cash machine or a balance to tell me what I have to spend. I had merely read up to the paragraph ending with the phrase "co-op barely seem interested in speaking to me about it." And then I read the rest of it which kinda said what I was about post. I agree with you about CHIP and PIN terminals but there are occasion where a transaction is not fully completed and therefore will debit the account at a later date. I think
    1 point
  13. ???? If something is retrospective, it means it applies to events before hand.... As 2004 is AFTER 1995/1996.... The question in relation to the act being retrospective is a little confusing...
    1 point
  14. Hi tosh, It is the link posted by Funky fox in his post. I really dont want to spoil this thread by even broaching the subject any further than I already have.
    1 point
  15. there is actaully a very funny thread on money savings expert regarding a person who was pursue for a debt whcih he did not owed Having fun with Debitas - MoneySavingExpert.com Forums it is really funny although a lengthy thread i must warned ....
    1 point
  16. Thank you both! That helps. I always like to give links so that people can get to grips with stuff themselves and understand what they're doing and why. As for the non compliance letter, i will be sending my own version to my / our old pals BCW, as surprisingly (not) they haven't complied with my request for a copy of the agreement relating to the account they have sent me a payment card for - te hee
    1 point
  17. Hello Hopeful1! I believe the Criminal Offence part was abolished in... The Consumer Protection from Unfair Trading Regulations 2008 See Page 9: Just to help anyone that needs to check what the Sections were in the 1974 Act: Consumer Credit Act 1974 I hope this helps. Cheers, BRW
    1 point
  18. hiya Tetsuo am subscribing, and can i pls reassure you that banker and hopeful have been helping me out with the likes of MBNA and its thanks to them that ive got myself sorted and ONLY in writing is my mantra now - lol believe us and i think you do really, but mbna are just muppets i have my own threads started on my journeys with them and they have already sent me current terms and conditions with a supposed illegible cca, so this week, will be writing to them this is not acceptable ive had a call this week and was told they are a telephone banking as i well know, i replied already told you in writing only, and she told
    1 point
  19. Letter N is not an acknowledgement of any alleged debt. It depends what these alleged debts refer to as to whether its worthwhile sending letter N. Lowells will prbably sell this debt on to their Scottish paramiltary wing of Muck Hall in Kilmarnock. When this happens you will know you have won
    1 point
  20. Hi Fred, I'll be very interested in what answer you get. In case you haven't already read it elsewhere, check what type of account it's described as on your credit reference file. On mine, it's quite clearly described as a credit card, and Bank of Scotland also referred to it as a credit card in correspondence with the FOS. If it is a credit card (or actually anything other than a straightforward current account) then of course it should be regulated by the CCA, but I'm not sure what effect it has if it isn't.
    1 point
  21. I thought i'd create a blog - lets see if anyone out there is aware of these "router accounts" RBS Book Debt "Router Account"
    1 point
  22. Unless instructed by a court....you ve got more chance of Lord Lucan turning up at your home to remove stuff than anyone from a DCA. I ll tell you exactly what will happen if you ignore them totally - sweet FA. So expect more threatograms, maybe even phone calls (if so refuse to answer their security questions) & apart from that....errrrrr nothing
    1 point
  23. mich7k - this is the address for written complaints: The correct address for complaints about the tax credit office should be addressed to Tax Credit Office Customer Support Unit PO Box 145 Preston Lancs PR1 0SB 01516767003 But they have 8 weeks to deal with it. The will send you an acknowledgement with a phone number - ring and explain the circumstances and they may fast track your complaint. However it seems the intervention from my MP was the catalyst for getting my claim sorted - email your MP and explain the situation, tell them about the escalations that don't work and ask them to intervene - they seem to resp
    1 point
  24. lol, look at this very funny YouTube - angry ANGRY BT customer! Very Funny!
    1 point
  25. Why don't you ask them - very politely but very firmly. See what they say. If yes then all is well. If no then wheel out the big guns.
    1 point
  26. They're this colour...............
    1 point
  27. How about this as a reply: Thank you for your letter dated (date). For the avoidance of doubt, I maintain the bank has an obligation to provide a true copy of the agreement within the meaning of Regulation 3 of Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 and which obliges your client to provide a ‘true’ copy of the executed agreement to me. I accept that there are savings in regard to this obligation and of the kind set out in Regulation 3(2) to include under regulation 3(2)(b) an ability to provide a true copy without the same bearing signatures.. However, it is clear from the evidence given
    1 point
  28. Rubles - I have replied to your PM For the sake of openess for the Forum, I can confirm that the enhanced CRB check for the case I described showed nothing untoward whatsoever and I do not believe that it was anything more than a 'pocketbook' entry as far as the Police were concerned, signed off as 'no further action'. I believe that Rubles' case would have been similarly treated and most unlikely to have been recorded on the PNC.
    1 point
  29. Try the following (edit as appropriate) Dear XXXX Thank you for your letter dated xx/xx/xxxx the contents of which have been noted I draw your attention to your request for me to prove my identity and address to you. I might remind You that you have previously sent numerous documents of a sensitive and confidential nature to this address, So I assume that you have already clarified my identity and address at a much earlier date and can only surmise that your request is an administrative error. In your letter I was instructed to send you an original bank or credit/store card statement or utility bill. I have since been a
    1 point
  30. Send the SAR (by recorded delivery)....see what they send back...but use this letter... Data Protection Act 1998 Subject Access Request Dear Sir/Madam ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account) Please supply me with all data that you hold on me. This includes in particular, but is not limited to, the following:- 1. The original signed, executed credit agreement and any terms and conditions that applied to the account at the time of default and at the time the account was opened. 2. Transcriptions of all telephone conversations recorded and any notes made in r
    1 point
  31. Why I requested the court details is they have a 100% feedback on ebay and there are only 3 mentions of them not doing refunds that come up in searches on various engines. They are breaking so many laws, no terms and conditions (T&Cs of using the website do not count), distance selling regulations, no email address, using a PO Box number and not a geographic address and countless others. You could also send details of the court ruling along with the breaches in the companies act to the domain they are registered with: Domain name registration from 123-reg and ask them to take their site down. There are also a lot of
    1 point
  32. If you have not already done so, you must get a CCA Request off to them, and back that up with a full S.A.R - (Subject Access Request) as well, to get the whole picture. The MBNA threaten all sorts of things, defaults, life-time unemployment, defaults, pound of flesh, defaults, plague of ants in your pants, defaults... ...did I mention defaults? The problem is, if they want to default, they will, and they may not even tell you when they do, no Default Notice, nothing. So, there's no point fearing what you cannot really control. I suspect they will come over all nice once you start talking money. Ignore the Call Centre minn
    1 point
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