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  1. The way I understand that is basically if the policy allows you to drive any other car it will not be valid to get someone elses car out of impound using that condition
    5 points
  2. Success. Court hearing went extremely well. They did not represent themselves at all. After a brief hearing its gone in my favour. Statutory demand set aside Costs have been awarded £195 I'm assuming that this can be used towards my case for the Small Claims application. The judge was not impressed with Lord's conduct and stated that they have been heavy handed Thank you all for your help so far!
    5 points
  3. Hi Robert, the nursery is actually protecting everyone from your gf, the Corona virus is just that a virus, it doesn't know or care your gf is exempt from wearing a 2mm piece of cloth or paper over her mouth, it also can't read in case she wears a card around her neck stating she is exempt, it doesn't have eyes so wouldn't see if she is wearing a lanyard. Whilst your gf is exempt from wearing a flimsy piece of cloth or paper over her mouth, she isn't exempt from being a carrier of the virus that could potentially pass onto someone else whilst she isn't wearing a 2mm piece of cloth of paper over her mout
    5 points
  4. I think you're somewhat missing the point of the BS marking. It is in place to denote that the plate has been made in accordance with the standard. If your idea was a runner, you could buy any rubbish you wanted to, stick the BS marking and a legitimate manufacturer's details on it and off you go! The regulations state that the plate must be manufactured to meet the standard, not that it must include a sticker to say that it has.
    5 points
  5. I hope you don't find this comment insensitive, because that's not how I mean it, but I can imagine the first response you'll get from the council is: "if the road was icy, and you knew that, why weren't you driving at a speed that would have avoided such a severe accident?". If you're lucky to be alive, you must have been driving in a manner similar to the way you would have been in warm, dry, conditions?
    4 points
  6. Apparently, these are actual notes from hospital charts. 1: The patient refused an autopsy 2: The patient has no history previous history of suicides 3: Patient has left white blood cells at another hospital 4: Patient’s medical history has been remarkably insignificant with only a 40-pound weight gain in the past 3 days. 5: She has no rigors or shaking chills, but her husband states she was very hot in bed last night! 6: Patient has chest pain if she lies on her left side for over a year. 7: On the 2nd day the k
    4 points
  7. So this can be added to the success thread! Odd day - was listed for 11.30am, then rang to say it was going to be at 12.15pm then pushed back to 2.15pm. They had a 'Mr Tate' as a lawyer. Standing: The judge briefly went through standing and gave it to them. He relied upon the caselaw (Beavis and the Buckingham palace quote) and VCS v HMRC that VCS had stated, saying that even though the service agreement was out of date, it didn't matter to the motorist. Notice to Driver: Judge brought up the timestamped picture of the NtD in the window. Their lawyer said something like, 'oh how odd there's something
    4 points
  8. As a few observations: a) Criminal damage got mentioned further up the thread with a “requires an element of dishonesty” comment. Not true, no dishonesty required, though it does require intent or recklessness (so a true accident, absent recklessness, wouldn’t be criminal damage) b) if the original roof wasn’t insulated, and if any replacement now has to be insulated, this could be excluded from a damages claim : damages would be to put you back in the position you were originally in, so a deduction would be made for insulation so as to avoid “betterment”. c) I too think the OP has unrealistic expectations if they want repli
    4 points
  9. I've had a look at the WS-usual drivel of lies, misdirection etc. using their numbers listed on their WS I will point out what I can see is wrong with their case. The Contract 7] There can be no contract. Under the Airports Act 1986 63 2[d] (d) for regulating vehicular traffic anywhere within the airport, except on roads within the airport to which the road traffic enactments apply, and in particular (with that exception) for imposing speed limits on vehicles within the airport and for restricting or regulating the parking of vehicles or their use for any purpose or in any manner specified in the byelaws; the roads
    4 points
  10. An organized liquidation company is not a financial institution. And also even if you don't know any one of this, simply bear in mind that this company can help you with your financial issues. By getting the services of organized settlement companies, you are taking a winning placement. At the same time, liquidation business also find advantages in serving their consumers. An organized settlement business helps you by giving you with economic assistance. It helps you to acquire emergency money whenever you are an individual or association. Although it is a banks, it is very different from a credit history or credit report firm. Actually, it resembl
    4 points
  11. Absolutely no help but..................... Hamster is far too old for Acne. Hamster has Anxiety and panic attacks. Hamster has Asthma. Hamster has a chest infection right now. Hamster has had Covid - Yes, thats right, at one time recently Hamster had Asthma, Chest Infection and Covid all at same time. Hamster still has cough. Hamster spends max 1Hr on big weekly shop. 1Hr a week. Hamster wears a mask. There are medical exemptions of course but most people caught maskless think they are special, exempt or invincible. Hamster personally knows people which have died fro
    4 points
  12. the police were not so now cannot be involved and more importantly won't ever be interested in a bunch of silly teenagers. its not a fine and never can be. you might get scary letters from either RLP or DWF. which can be totally ignored and binned. lots of threads here to read in the forum you found and posted in. lastly ...GROW UP!! i know it tempting with your peers around you to impress but its seriously not worth it . dx
    3 points
  13. I now work in the public sector and yes there are continuity/contingency plans, but what this really means, is that those remaining on the frontline are faced with very difficult choices. If you have 25% + staff missing, it is not just a case of cutting back on 25% of the work or arranging for some of this to be completed elsewhere. Implementing the plans takes time up as well. And if you have people in crisis, then choices have to be made as to which ones are more urgent. This is why some NHS senior managers are asking Government to consider increasing Covid measures, to reduce some of the pressures being faced.
    3 points
  14. BankFodder dx100uk Manxman in exile stu007 I have re read all my posts on this subject and realise that i have been coming across as a complete T*T. I humbly apologise to you all for that. I recieved an email attachment from this dealers solicitor this morning. As it is the Christmas nothing can be done at the moment, so i will post further in a couple of days. I wish you all a Merry Christmas.
    3 points
  15. UK mobile phone operators like Vodafone (VOD.L) and Tesco Mobile (TSCO.L), can no longer sell customers devices that are locked to their network as of 17 December. Ofcom, which had first announced the ban in October, said this should make it easier for consumers to move to a different network with their existing handset. All phone companies will have to adhere to the new rule, including O2, Three and Sky Mobile. Ofcom ban on selling locked mobile phones comes into force UK.FINANCE.YAHOO.COM Half of customers who try to unlock their phone have difficulties doing so.
    3 points
  16. Parcel firms will be expected to improve how they handle complaints under new proposals aimed at improving customer service. Regulator Ofcom said nearly two-thirds of customers it surveyed in January had suffered problems with deliveries. When things go wrong, such as parcels being lost, customers often have problems resolving complaints, it said..... Under the new proposals, customers must be: told who to contact, and what channels they can use to make a complaint; told what the complaint process will be, and how long it wi
    3 points
  17. Hermes accused of refusing to reimburse thousands of customers after packages go missing WWW.THESUN.CO.UK PARCEL giant Hermes has been accused of refusing to reimburse thousands of customers when packages go missing.Campaigners claim the firm puts... Oh how we laughed
    3 points
  18. I am prepared to upload the emails but I need to redact them first which I will do over the weekend. The client hasn't paid anything. As a gesture of goodwill I sent him an invoice with a 10% reduction on the £4k quote. This was sent " without prejudice" and also wavered the extra cost. All I received in return was a second email. I did not respond. Two days ago I received the 3rd email with no response to the 2nd email, breached of contract and a counter claim for his supposed losses amounting to £8.2k. The hand injury to my subcontractor and my Covid illness caused a 10 day delay to the start date. The job was expected t
    3 points
  19. You could always write to the store manager who refused your refund and point out to him that you did indeed get your refund, despite his best efforts, and that his behaviour and lack of customer service has been brought to the attention of the CEO's office. You could also include a copy of your correspondence with head office confirming your right to the refund. It'll do absolutely not good in terms of making you feel better (which is what you want), but I'm sure it'll ruffle his feathers.
    3 points
  20. If Dave sends me a speculative invoice I don't appeal to him. I may in passing tell him to refer to the reply given in Arkell vs Pressdram, or more likely ignore him. I do not validate him or his bogus claim by appealing to some stooge or his mate Clive. Just because barrowboy was gainfully employed by such an organisation is in no way evidence of their legitimacy and what is more likely happening here is a case of Stockholm syndrome. It can't possibly be that my previous employer has no real basis in law to need to exist. I believe the advice barrowboy has given is the beginnings of an excellent defence should NCP ever be bothered to go to cou
    3 points
  21. “But on the other side if I maintain that lie and they DO cross reference it and identify the freedom pass, it’ll look so bad that I’m still lying right? ” Yes, that is a problem. CAG isn’t here to chide you for your initial offence, (and what is done is done), but I doubt you’ll get much sympathy if your attitude is that your focus is not one of regretting having cheated the public purse, but more that you merely regret having been caught (and the employment and immigration difficulties that might follow from your repeat offences) So, I’m not going to help you lie. Up to others to do what they feel is right. I’l
    3 points
  22. There - the obvious changes made: Dear DCBL, cheers for your Letter Before Claim. I had a good laugh at the idea you actually really thought I'd take such tripe seriously and cough up! As usual you'll have done no due diligence before sending out your bilge otherwise you'd know full well your client's case is complete pants. Your client has scored a big own goal by adding £60 Unicorn Food Tax. Wooops! Judges don't like these made-up sums, do they? Your client can either drop this hopeless case or get a good kicking in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and
    3 points
  23. FKofilee - thank you we got a fair deal if I am honest due to my daughters mental health issues it was better than I thought I would get because as was correctly pointed out to me as long as she is out of the toxic environment with a reference that is better than trying to prove bullying etc. At least now we can move on. To everyone, thank you for the comments about the reference think it was just the over protective Dad in me, I do not want any one to think ill of my daughter as her issues were caused by abusers who told her if she told me I would end up in prison not them which is something I will always feel guilty about as she su
    3 points
  24. Thanks for posting up the other items included with their WS. If we start with theri WS we can look at what a mess it is. If we use the numbers that they have on their WS and take it from there. Point 4] here they are trying to point out that they are an outstanding upright company when nothing could be further from the truth. Time and again they take people to Court when it was their sister company who actually ran the car park. So time and time again they lose but it still doesn't seem to stop them trying again. 8] No Stopping cannot form a contract as it is a prohibitive sign. Yet time and again they take people to court and tim
    3 points
  25. I have never seen such an array of different car park signs in any other car park. There is ABC car park solutions at the entrance. You are right it does not state that you have 10 minutes to pay, rendering their signs to pay within ten minutes inside unnecessary to observe. It should also state that the car park is under the aegis of either the BPA or IPC. Probably neither would want to put their name to this one though. Then they have another company signing a sign as ABC Facilities Management Ltd and yet a third company on the pay machine-Star Park. And all but the pay machine have the added name of CEL. It just goes to show that POPLA is unfit for
    3 points
  26. You're the second Cagger to get this letter in the last few days. Don't worry about it. Legal costs are capped at £50. They're just trying to scare you. In fact the other Cagger turned the tables on Simon and included the letter in their WS to show the judge that VCS are demanding costs they aren't entitled to. Have a look at the WS in post 110 at https://www.consumeractiongroup.co.uk/topic/421775-vcs-spycar-pcn-paploc-now-claimform-no-stopping-east-midlands-airport/page/5/#comments You can copy verbatim from paras 17 to 26 when you prepare your WS because Simon has done exactly the same thing with you.
    3 points
  27. Hi all, Apologies for the late, reply my case was settled at mediation for the full value requested less the compensation already received, total amount agreed £565. All in all, a great result thanks to all your help, whole process took place over 3 phone calls in a 30 minute period. The first call was the mediator explaining to me his role and how the mediation would proceed, he then asked me for a brief explanation of the case then asked if I would be willing to settle today which I said I would settle for the full amount to save Hermes from further court costs. He explained that in previous cases he's handled the company may offer to sett
    3 points
  28. I am a landlord and can explain how the DPS repayment process works You or the landlord can start the repayment process online The landlord then has to say if they are prepared to release the deposit or are retaining any part of the deposit (they must have valid reasons for this) - if there is a dispute there is an arbitration process The DPS pay the tenant directly and the landlord does not see the money at all but gets notified that the deposit has been repaid In summary I recommend that you don't accept anything other than payment direct from the DPS
    3 points
  29. l'm Abigale and l'll be looking after your case for you. My goal is to help you get a fair outcome and avoid couri action but I see you failed to pay following my previous letter. I wanted to remind you of the case analysis I completed for you. Results of your case analysis: amount owed f170.00 / ls there clear evidence of a breach of the contract? Yes / Are you liable for this charge? Yes / ls the Parking Operator a member of an Accredited Trade Association? Yes / Does the Parking Operator comply with relevant legislation? Yes / Does the parking site have clear signage relating to charges? Yes / Have we completed a full trace of your contact det
    3 points
  30. Matter resolved unable to post settlement, tomlin Order Thank you to Andy and BankFodder for your help, your doing a great job..to help the people who have no recourse to any other help...….This Forum is a lifeline for justice even though in the end it may not be given in this crazy greedy world, Cursed are those who take money and put people through injustice and greed for their own gain. DO NOT PAY ANY ONE WITH A BACS TRANSFER IF A VENUE CANCELS - THEY HAVE BREACHED THE LAW UNDER THE CONSUMER RIGHTS ACT 2015 GET INSURANCE TO COVER LEGAL EVENTUALITIES IN YOUR HOUSE INSURANCE ALWAYS DONT LET THEM BULLY YOU INTO TAKING M
    3 points
  31. Perhaps you parked outside their lines, or in a car of the wrong colour for that day? Perhaps your wheels were not straight or you left the drivers window down? I know, I am stretching the bounds of credibility with these scenario, but the point is, they MUST specify and the failure to do so will give the Judge reason to instantly dismiss the claim, IF it is pointed out in your defence witness statement. DX is a poster of long standing and well versed in destroying the claims of these fleecers. His point will be that there is unlikely to be a legitimate contract to breach and ECP will need to jump through many hoops to substantiate th
    3 points
  32. I gave in to the dreaded AZ vaccine and conducted a bit of personal research. I had zero side effects after the first, had a drink that night as I normally would, thought I'd take one for the team and see whether all the dire warnings about consuming alcohol were of consequence. Not in me. Ran 5k the next morning, rubbish time but I don't think I can put that down to the vaccine however much I'd like to. Did an antibody test after 4 weeks and was +ve - comfortingly but not impressively. The supplier I used gives you the data to see where your levels sit compared with others. Did another a couple of days before the second jab and antibody levels had dou
    3 points
  33. Hi thought to post an update, even if only to help alleviate anyone else that receives this letter, Well I did ring a few times and got the answer machine, gave up... then on Tuesday out of the blue, they rang me back, asked how they could help, I explained I had no idea what this letter was and could I please get some clarity as my stress levels were through the roof, he asked if I would like him to conduct the interview there and then obviously I said yes please... He was lovely, asked me the usual security questions and then the reason for the interview -- Had I ever campaigned for an election, to which I replied yes in the la
    3 points
  34. For once it looks like a well written story has appeared in the news about Simple Simon getting a good hiding in court. ‘We could have paid but it became a moral fight’ – Sheffield vet takes on city parking firm and wins | The Star Its refreshing to see a journalist do some research and not just blindly call the parking charges "FINES".
    3 points
  35. Hello Yorky55, Firstly I am so sorry for your situation, it is a lot to cope to with and it is very overwhelming. Sadly, having been through the same with my dad since late 2019 and having no Power of Attorney in place, this is what I can offer in terms of advice (warning: long post alert): Firstly, whatever happens with having to cover care fees, his bills etc... that will all have to wait. That will be the standard response you will need to give to anyone who asks for money - "I'm sorry, my father is in hospital, I am applying to be his attorney/deputy, I don't have access to his funds." This will definitely not be the f
    3 points
  36. Thanks for that dx. I agree proving the points in a set aside will be difficult given the service address is correct etc. And given that I'd save £2 even if I did win the set aside case, hardly merits the effort involved anyway. The moral of the story, as far as I'm concerned, is that I should open every piece of post in future related to these issues rather than using the tactic, which it was, of pretending I no longer reside at said address. I'll take this one on the chin and phone the court and settle up rather than face the hassle of related ongoing issues with bailiffs etc in the future. It really sticks in my craw though that I
    3 points
  37. The Lords have published a series of reports on joint committees to try to smooth the path of Brexit that haven't even been set up, problems with policing and family law and other topics. I just spotted that they say there will need to be more UK civil servants in Brussels than there were when we were a member. https://bylinetimes.com/2021/04/14/uk-in-brexit-limbo-with-eu-disputes-resolution-bodies-still-not-set-up-say-lords/
    3 points
  38. As someone who used to work a civil service department with a great deal of overlap with HMRC believe me the headlines the press relate to are designed to scare people into not committing benefit fraud. Quite frankly Both HMRC and DWP do not send people to prison. I would recommend quite simply ring Tax credits and explain you made a mistake you won’t be the first person to do that in these stressful times of COVID. They will understand and the most likely outcome will be they will reduce your tax credits until you have paid the overpayment off. I used to work in benefit fraud teams for DWP only the most serious cases where intent to
    3 points
  39. There hasn't been any procedural mess up with the s172 process. If you look at #20 the original NIP/s172 correctly went to the registered keeper and two subsequent s172s went to a garage and then to "a convicted fraudster", who it would appear named the OP's father - possibly maliciously. The issuing of s172s was correct based on the information returned to police. There are perhaps three things to note for anybody who receives a s172 request: First, when preparing to return a s172 request I'd prepare three identical copies. Second, I'd keep one copy and return the other two. At least one of those I'd post fi
    3 points
  40. Hello everyone and thank you. I have just had a telephone call with a very nice man from the prosecution service,the charge has been dropped.
    3 points
  41. If your father received a s172 request to name the driver and he never replied, then it's probably the case that he is being charged with failure to identify - indeed it's possible he's already been convicted! What your father should have done is return the form signed by him saying that he had no connection whatsoever to the vehicle in question and therefore has no idea who was driving at the time and place in question. Before anyone can tell you what your father needs to do to recover this, you must identify exactly all the paperwork your father has received. (eg You keep saying he's received a speeding fine in the post - I bet he
    3 points
  42. Does he now! I sent him messages last night via EBay, because as you know he won’t respond to texts or emails. He denied selling me the vehicle, despite sending him proof. I’ve just been in contact with BBC Watchdog, who are VERY interested in him. I suggest everyone else on here does the same - the more of us who contact them, the more evidence they can gather. My aim is to see this vile person taken to the criminal court, and I won’t stop until it happens. I have also passed his information on to HMRC who take money laundering and tax evasion very seriously. I very much doubt that I will be able to recover the £7000 t
    3 points
  43. Story in the Sunday Express 28/2/21. Image also shows a copy of their apology. You will see it only apologises for the delay in corresponding and ignores the substantive point regarding paying interest on the £1000. The apology reads more like a defense and they state they would have defended had the summons not gone astray. Some apology.
    3 points
  44. Update! My faith in companies is somewhat restored - the area manager contacted me within 48 hours of contacting customer support regarding my complaint I sent videos and said I was confused by the conflicting information regarding it being rented out already, is now in Scotland etc and that I had quotes from local body shop repairers and so it's something that could have been done quickly (and probably mobile) She was really sympathetic and helpful, and agreed to my suggestion that they keep 200 pounds and refund the remaining 950 back to my credit card to resolve asap. I know she didnt need to and that it could have be
    3 points
  45. Just to let everyone know that persistence paid off and Packlink gave me £1000 as promised
    3 points
  46. On around 2PM I received a call from mediator. 1 call: > First of all he introduced himself and the process of mediation >He asked me if I want to settle today and willing to negotiate, also he mentioned that he cannot decide who is right or wrong in this case as he’s job is to find a compromise between two parties. -I told him that I am familiar with the mediation process and willing to negotiate. > He asked me to briefly explain my case and why Hermes should pay me 400£ -I told the timeline of the events and that Hermes haven’t responded to any of my messages asking for damage evidence. Also I mentioned that any
    3 points
  47. Dear Consumer Action Group, thanks so much for all of your help. The claim went to mediation and some of the points that you raised in discussion earlier in this conversation (i.e. that the text message constitutes an amendment to an existing contract) were particularly helpful and we negotiated a settlement through the mediation service of the courts. Donation to support your website has been sent. Many thanks again.
    3 points
  48. We've had some generous responses to our request for help but We still need donations We manage to pay our bills but often it is touch and go This month we have our accountants bill coming up and we may have difficulty paying it. If you think that we have helped you then maybe you would like to help us. Find a donate button on the site Have we helped you ...?
    3 points
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