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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Newlyn Debt Collectors - Notice Of Distress


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Hello,

I am having trouble with this debt collection agency and I am in need of advise. This is the story as it stands.

 

1. We left our old apartment in April 2009 - Rang the local council to let them know and got verbal confirmation that we didn't owe any outstanding council tax.

 

2. We got a letter in January 2010 from Newlyn Debt Agency explaining that we owed one month (April) of council tax of 112 pounds. Plus 138 pounds for a bailif charge.

 

3. We contacted them and they said that due to ignoring repeated letters from the council about un paid tax for the month of april, our case has been handed over to them (newlyn).

 

4. We promptly contacted our old council and explained that we phoned them telling them that we were moving and did we owe anything, as i have already mentioned but they claim they have no record of it.

 

5. The council claim that they run the land lord the day after moved out looking for a forwarding address. In my mind, this provides proof that we did call them as how else would they know we moved apartment.

 

6. the council claim that our old landlord got back to them on July 2009 with address and they posted out a letter on 04/Sept/2009 to our new apartment which we never got. This was the only effort on the councils part to contact us, they didn't try to ring us or send us registered mail. Just the one letter. Even though Newlyn said after "repeated efforts" to contact you.

 

7. They gave our case over to Newlyn on 24/11/09.

 

8. We went through our bank records to see could we match up the amounts. One of our old flatmates is not contactable at the monent so we have accepted that we will have to pay the 112.

 

 

9. On Jan 27 of this year we got a "NOTICE OF DISTRESS" from Newlyn saying :

Take notice: by virtue of the Authority of a Magistrates court liability order dated Jun 8, 2009 and obtained by and with the authority or tower hamlets I have this day attended the premises to sieze and distrain upon goods for the sum of 385.57 pounds.

 

unless said sum is paid five days from this date (06/02/09) the goods will be sold. They claim they seized a TV - nothing was taken.

 

10. From this letter is seems that they were in our apartment when we weren't there. I am no lawyer but im sure this is not legal.

 

11. We called the council again today and they said:

1.
They have no record of us calling to say we’re moving

2.
They sent a letter on 04/08/09 to say that we owed council tax

3.
They gave our account over to the debt collection agency on 24/11/09

4.
She confirmed we only owe £249 and not £385. We should not sign anything with Newlyn. They’re just adding illegal extras on.

She’s frozen our account for 14 days so we have this time to sort it out

 

12. The break down of the 385 is: 112 tax, 178 bailiff charge and 95 court costs.

 

The first we heard of oweing council tax was this Janaury and now we are being hassled by Newlyn for amounts that seem to change per week.

 

I would appreciate any advise on how to handle this situation.

 

in short, we will pay the 112 but don't see any reason why we should have to pay court/bailiff costs due to the fact that the single letter the council sent us got lost in the post.

 

Thank You

Paul

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i will try to have this put into council tax section as you will get more specialised help there, also i know you can insist that the council take this account back and come to an arrangement to pay them, it is going to be difficult to get the charges removed though not impossible..hang fire and i will alert site team for you

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did newlyns actually attend your property with view to sieze, if not and they do attend where you live, on NO circumstances allow them to enter your property, they can only do that with a court order, if necessary discuss it through the letter box, but dont let them in

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To the Council Recoveries Department

“I have recently received a visit from Certificated Bailiffs for XXXX Borough Council advising that we owe £xxxxx in Council Tax. I am not certain that these figures are correct and have asked them for an explanation. I would be grateful if you could let me have my arrears balance as soon as possible.

I am in no way trying to evade my responsibilities but would like to sort this matter out amicably.

I will not be paying any monies to the Bailiff but will be paying to the Council direct in instalments/one payment. (delete as required) starting at the end of this month.

yours faithfully

xxxxxxxxx

 

 

send above to council asking for breakdown of what is owing, and offering to pay the council. even if its monthly

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Hey,

The second letter we got claimed that they did attend the property but it was posted in an envelope through the letter box. It also claims that our TV was seized and will be sold in 5 days if we don't settle our bill. Was a little bit confused with that. It was properby scare tactics right?

 

My flatmate was talking to the council today and they said that all they sent was one letter as they had to hire someone to "find us" so that took 3 months. We feed very hard done by these bailiff fees. The council claims that they got our new address in august and sent us the one letter and handed off our account to the debt collectors. in three months they sent us one letter.

 

If we can get our account back in the hands of the council, will that negate the bailiff charges?

 

thanks for the help

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to be honest i don't really know the answer to that question. you could always dispute the bailiff fee's have a look at the bailiff section in the forums to have a look at how to do that.. if you cannot find post here again and i will see if i can track down any info for.. or someone else may look in who are a bit more clued up on this than i am

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Hey,

The second letter we got claimed that they did attend the property but it was posted in an envelope through the letter box. It also claims that our TV was seized and will be sold in 5 days if we don't settle our bill. Was a little bit confused with that. It was properby scare tactics right?

 

Has the bailiff been in your house the only legal way a bailiff can levy a TV is if they have entered your property

 

bailiffs fees are £24,50 1st visit £18 2nd visit any visit by a bailiff that incurs a fee

the bailiff must at the time of this visit leave a hand delivered telling you they have been the name of the bailiff and the fee charged for this visit

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before distress the council should send you a letter

The Council Tax (Administration and Enforcement) (amendmentlink8.gif) Regulations 1998

STATUTORY INSTRUMENTS No. 295

 

 

Information preliminary to distress

45A. - (1) No distress shall be made under these regulations unless, no less than 14 days before a visit in connection with the distress is first made to the premises where it is to be levied, the authority have sent to the debtor written notice of the matters specified in paragraph (2) below.

 

(2) The matters are -

 

 

  • (a) the fact that a liability order has been made against the debtor;
     
    (b) the amount in respect of which the liability order was made and, where this is a different amount, the amount which remains outstanding;
     
    © a warning that unless the amount specified has been paid before the expiry of 14 days beginning on the date of the sending of the notice, distress may be levied;
     
    (d) notice that if distress is levied further costs will be incurred by the debtor;
     
    (e) the fees prescribed in Schedule 5 to these Regulations;
     
    (f) the address and telephone number at which the debtor can communicate with the authority."

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Hey,

There is no levy charges on the letter they sent. I think it was written that way to scare us into thinking they were actually at our property. My main beef with this issue is that the council only tried to contact us once to let us know but they claim thats all they have to do.

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Hey,

We are due to ring the council again today to fight our case with another person, because god forbid we speak to the same person again.

 

Anyway, I was wondering in regards to the above advise from Debt4Get, is it our legal right that we can ask the council to take the account back from the debt collectors so it cuts them out of the issue?

 

Secondly, in your experience, is it worth arguing that since we never recieved the letter stating what hallowitch posted, that the regulation wasn't upheld as our first exposure to the problem was with the debt collector? I would assume that the letter they would send out should be able to be tracked? Could we demand proof that he was delivered to our apartment?

 

Many thanks for the help already given.

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Anyway, I was wondering in regards to the above advise from Debt4Get, is it our legal right that we can ask the council to take the account back from the debt collectors so it cuts them out of the issue?

 

Nothing to stop you asking but they dont have to return it.

 

Secondly, in your experience, is it worth arguing that since we never recieved the letter stating what hallowitch posted, that the regulation wasn't upheld as our first exposure to the problem was with the debt collector

 

Proof of postage by the council is classed as proof of receipt unless you can prove it was received.

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  • 2 weeks later...

Hi,

I have today received a notice of distress from newlyn for unpaid council tax and I am worried sick especially as the letter which was put through my letter box listed my car as goods seized and distrained to the notice. They have given me 5days to pay the amount in full and have not taken my car as yet. I had a summons in December for outstanding balance of £404.84 due in council tax and was told to make £130.0 and £133.0 in four instalments this includes £125.o court summons cost by 15/03/2010. I have not been able to make this payments due to severe financial hardship but I have every intention of paying just not been able to. However today's notice of distress by newlyn is asking that I pay £760.34 in 5 days which include bailiff charge of £230.50. Honestly speaking I do not have such funds in my account and have no way of raising such money in short notice. I am a single mother and this has got me and my son so worried all day. Please help us.

 

Nyok

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Hi,

I have today received a notice of distress from newlyn for unpaid council tax and I am worried sick especially as the letter which was put through my letter box listed my car as goods seized and distrained to the notice. They have given me 5days to pay the amount in full and have not taken my car as yet. I had a summons in December for outstanding balance of £404.84 due in council tax and was told to make £130.0 and £133.0 in four instalments this includes £125.o court summons cost by 15/03/2010. I have not been able to make this payments due to severe financial hardship but I have every intention of paying just not been able to. However today's notice of distress by newlyn is asking that I pay £760.34 in 5 days which include bailiff charge of £230.50. Honestly speaking I do not have such funds in my account and have no way of raising such money in short notice. I am a single mother and this has got me and my son so worried all day. Please help us.

 

Nyok

 

Bailiffs and Sheriff Officers click on this link it will take you to a new page bottom left new thread

give it a title and copy and paste your post welcome to cag see you in the bailiffs forum

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