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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Can a PPC (claimant) refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Speedup and Cleanup you PC for free.


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There is a thread on here about how good Ccleaner is. It is one of the better programs for cleaning up, especially if you tick 'all' the boxes so it cleans out everything, you should include the 'Advanced' tick boxes as well.

 

This wont by itself make you pc run faster as other things are slowing it down, things that are using memory and some of the chip power, so to help with this, you need to stop these 'not required to be running' programs from starting up when you boot up your pc.

 

Click 'Start and then Run' (XP) or Start and type in the search box (Vista/Windows 7), msconfig, another box will open with tabs along the top.

 

Clcik on the 'Startup' tab and you will see all the programs that are running in the background and slowing you down. There are probably a lot of them.

Untick 'all' the boxes except your security/antivirus programs. This will stop the programs from starting when you switch on your pc.

 

Don't worry if your not sure if you need a program or not, if something doesn't start that you are using all the time, you can go back in and put the tick back in the box.

The startup don't actually run programs, it keeps them ticking over in the background (using memory) so they start faster. Any programs you want to run are still controlled by the icon on the desktop.

 

One of the worse offenders is Adobe reader, it's not required, it will still automatically start when you click on a PDF file to read, and the same goes with Adobe flashplayer.

 

When you have done that and clicked 'Apply', then click on the 'Services' tab. Down the bottom you will see a tick box marked 'Hide all Microsoft services, click that and all that will be left are the programs that start up with the system.

Again, untick all except any security programs.

 

Click OK and you will be asked to restart your computer.

 

When you are back up and running, run Ccleaner to get rid of all the junk cluttering up your temp file and search box of things you searched for years ago.

 

When you delete something, you don't actually get rid of it, it is usually just renamed so it looks as if it has gone, but it is still there on the hard drive waiting to be overwritten by some other data or program you download.

This is why the police take away computers for investigation from naughty people, the info is still on there and can be retrieved.

 

To get rid of all these deleted things, you need to erase them and this can be done by a program called Cyberscrub. This will erase your hard drive to military standard but will not touch any of the programs or files that you put on there, only the deleted stuff.

 

When you have done both of those things, run the disc defragmentation tool you have, (All programs/Accessories), which will tidy up your drive so windows can find data without having to search for it. Something like having all the library books in alphabetical order, makes it easy to find a book.

 

There are a lot of 'con' programs on the internet that pretend to do a scan but in fact add viruses or spyware to your computer, Spybot is one such program that has others copy it's name, but is not the 'real' Spybot which to give it it's full name is 'Spybot search and destroy' and only comes from Safernetworking.org.

You will see close copies of the name with things like - Spybot search-destroy, just subtle changes, but they fool a lot of people.

 

Cyberscrub is a paid for program, but it has a 15 day trial of the full program, plenty of time for you to run it a dozen times if you want to.

 

To make sure you have the correct programs, I have put links to them.

 

Ccleaner - CCleaner - Home

 

Cyberscrub - CyberScrub - Downloads (you want Privacy Suite)

 

Spybot - The home of Spybot-S&D!

 

Using these three programs is the next best thing to doing a clean reinstall of Windows.

 

Happy playing.

 

Conniff

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It wont touch anything that is required. It will even clean the spaces inbetween files and not touch the files or the system.

 

It does install a monitor for bad stuff that will be by your clock, but that can be switched off in the Startup tab as well if you don't want it.

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If you click on the 'Erase previously "deleted" files beyond recovery, it will clear the entire disc of all the rubbish spread over it.

Again, it wont touch anything that is required, but this is a job to get it to do when you go to bed as it can take a while, especially if it is on a desktop with a 200 or 500 gig drive or if you have external drives you want cleaned up at the same time.

 

I suppose I had better add that I am nothing to do with Cyberscrub.

 

You will have entered you email address when you downloaded it, but they don't go chasing you to buy, all you will get over the two weeks are 6 tips for using the program.

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Feel left out now being an Apple Mac user and not suffering from such ailments. Useful info though.. wish i had been more 'clutter' aware when infected with (sorry, i mean using) windows machines.

 

I remember Spybot tho and it used to catch loads of nasties.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

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Feel left out now being an Apple Mac user and not suffering from such ailments. Useful info though.. wish i had been more 'clutter' aware when infected with (sorry, i mean using) windows machines.

 

I remember Spybot tho and it used to catch loads of nasties.

 

;) ;) One day Davey boy, one day ;) ;)

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Yup, it has freed up A LOT of space. About 17GB - Wow. So much junk :D

Wow Conniff - that is fab. Easy to follow for us tech dunces and trustworthy. Definitely sticky material methinks

 

What no scales :(

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cyberscrub costs £46:eek:

 

I know, that's why I only mentioned the free 15 day trial.

 

You can always tell when a program is good, they give a nice long trial knowing that once used you are very likely to purchase. I buckled and bought but it's worth it.

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Many many thanks for the above posts, my PC has been a bit slow of late and I've run two of the above programs on it today, after using the msconfig program and it's a lot healthier.

 

I will continue to do this as part of my monthly cleanup. I download a lot of films from time to time and have learnt that a clean PC means viruses are less likely to attach themselves to me and the spam I recieve amounts to 1 or 2 per day.

 

I also automatically back up my PC when I have a big download session to get back to square one should I accidentally get a virus (only happened once so far and system restored in five minutes....)

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Hey, an even better way of cleaning up your PC and speeding it up, is to remove Windows and use Ubuntu. You also have the added benefit of never having to install virus software (unless you are running an email server with Windows clients) or spyware software.

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Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Very good Conniff,

 

I've done everything in *post 1* and this old steam powered PC is like new. No more annoying hour glass to watch for 10 mins while it starts up.

 

Very good post that really does work, stand by for a tickle :D, feet and all :D

 

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This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Likewise, in 2 days have done 1 desktop, and 4 laptops.

 

Fantastic thread, will find you and tickle you for sure!!

 

PJ

PlumberJon :-D

 

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Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

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Sorry conniff, you may not like this-

 

I did what #1 says and I've had trouble ever since!

 

I keep getting my screen freezing up with the message 'programme not responding' about every hour of use. I then click through when able and put through to windows who say it is 'caused by them!'

 

I used to have this before but only rarely, now it is about 3 or 4 times a day. What have I done wrong? I followed exactly what to do. And I've not noticed any quicker surfing-just hassle!!!:mad:

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