Ok, so I'll keep this simple.
Uncle Tez joined CAG in desperation way back in 2006 as DCAs were hammering at my door. CAG responded incredibly, helping me to properly communicate with the DCA weasels and get my affairs sorted.
Much more importantly, I found a friendly, helpful community of people who hugely bolstered my then much needed confidence by showing me that help was available and that I wasn't alone.
After a quiet period I managed to finally resolve all my debt issues and came back to CAG to try to help where I was able, firstly in the debt forums, then naturally