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Everything posted by clemma

  1. For repairs I have to email the letting agent just to let them know what needs doing and that's it. They have no further involvement. I've then got to contact the handyman directly and let him know and it is he that speaks to the landlord to get permission. I call or text him nearly everyday tbh. It's not a national company, just a local business. As for smoke alarms, they need to be fitted on every floor - a fireman told me when they came to my old house to see if I had smoke alarms (which I did) as they were fitting them for free. It possibly isn't retrospective though so older tenancies may not require them It's all a bit of a mess around and I'm thoroughly fed up. I know what's what now though so I'm just going to sit on it until we want to leave and then give him a chance to settle it without court. Unlikely, but we shall see. I'll probably be back in a few months to get some advice. Thank you
  2. They did. It's all in the tenancy agreement. Says something like "the deposit has been transferred to the Landlord as requested. He has been advised to protect the deposit..." etc. Plus being a Landlord is his job. He has a huge portfolio of properties.
  3. I haven't got an energy certificate either. Nor did I get that guide to renting leaflet/booklet. I know he can't serve one now but wasn't sure he could afterwards as "revenge" and just wanted to check. I think I'm going to wait it out until we leave next year then hit him with the claim. At that point he can't protect the deposit to get out of court action Thank you. Usually I wouldn't contemplate this at all, but so far he is showing himself to be a landlord that won't do repairs never mind a gas safety check. And I'm annoyed.
  4. Hi all. Ok, so I know the law surrounding deposits so I'm 100% sure my landlord is in the wrong. We paid a deposit of £400 on the 28th June 2019. We have had no notification of the deposit being protected and a quick check of the main three shows it's not with them (not sure if there are others I can check). We paid the deposit to the letting agent but, in the tenancy agreement, it states that the deposit is handed to the landlord who has been informed that he must protect it. Now, I'm not about to go diving in demanding compensation or start court action yet. At the moment, the fact we didn't get the prescribed terms within 30 days is enough to stop a Section 21 eviction should he wish to get us out for whatever reason. Bit of backstory I suppose. The landlord failed to make good repairs before we moved in. There was rubbish from the previous tenant and no cleaning had been done either. The repairs are still all outstanding - this includes a broken hob, broken internal doors, broken kitchen units amongst other things. He has also failed to ensure there is a CP12 gas safety certificate and there are no smoke alarms and, despite me telling the letting agent repeatedly, this is also still outstanding (another reason a Section 21 can't be done). It's a managed property so I can't contact the landlord direct. I'm going to say he's a bit of a rogue landlord - our neighbour has the same issues (same landlord, same letting agent) so I'm pre-planning. Anyway, best get to my point. If, and when, we decide to take this further (I'm waiting to see if he becomes a model landlord first...) and we end up having to take this to court - if the judge awards to us could the landlord then use a Section 21 as "revenge eviction" or, does the fact he didn't protect the deposit preclude him from this? To be honest, it's something I may not do until we want to move (not that we have a break clause in the tenancy so are stuck until June 2020 ) as I'm as sure as I can be that he won't pay it back. His issue is - I'm not an idiot and I know what his responsibilities are. I'm just trying to weigh up all the options. Thanks for reading
  5. Going to guard it It's going in my filing box thing that I've got where important docs are stored.
  6. Thank you. Am relieved. They chose to wipe up to September 2013 (which is only 5 years) and I'm not entirely sure why. But I have the letter now so I don't mind at all. Maybe they just thought it wasn't worth the hassle? Some of it would have been SB for sure as they started chasing the 2011 bill in April 2012 and, apparently, defaulted me in July 2012 (I haven't got a default from them though. I just checked). And I've just realised the default would have dropped off by now. But I've never noticed one on there anyway.
  7. Update. Southern Water have sent me a whole load of information after I sent them a SAR request. In their letter they have stated that they have removed charges up to September 2013 and won't be pursuing the rest. The matter is closed. Phew.
  8. I've just seen this, sorry. It's for £700 and odd quid. It wouldn't get as far as bailiffs as I will pay what I owe. Rather do it before a CCJ is granted tbh. Just got to wait for all the info from sw and go from there. Thanks for the heads up though
  9. Oh ok. No I didn't tell them, they just wrote to me. Anyway, regardless I just wanted to know if UKSL should have given me chance to pay before issuing lba. They're not the most helpful DCA I've come across... Thanks anyway. Until I get info off sw I'm in status quo anyway.
  10. Bill is for an old address. But they have my current address too (I don't live in the area anymore so sw aren't my supplier).
  11. SW have my address, it's just been a long time since they sent me anything. UKSL have sent nothing before getting Shulmans to send the lba.
  12. I've just spoke to Southern Water who weren't overly helpful (expected). They told me that the debt was transferred to UK Search Limited on the 18th September. Within days they issued a LBA. I had no prior contact from them or Southern Water, least not for a very, very long time. Is that right? Should they not have sent something before an LBA or can they go straight to court action? I mean I had nothing from Southern Water for years. Never had anything from UKSL at all.
  13. Until I get the information from them I can't determine whether it was rolled over or not. I can't remember. But thank you!
  14. Send it to Southern Water, yeah? It's going to take quite a bit of amendment. I don't know how much I owe for a start. Thank you And just to absolutely clarify, the period between July 2011 and September 27th 2012 will be statute barred?
  15. Yes there is a response pack. They mention pre-action protocol in so much that: "This letter of claim is being sent to you in accordance with the Pre-Action Protocol for debt claims contained in the Civil Procedure Rules..." And then a link to justice.gov webpage.
  16. Southern Water. It's not been sold on as they are still acting on behalf of. As it's an LBA I need to get my arse in to gear. Should I first and foremost contact them and throw it in to dispute? Then ask for SAR under GDPR? Never had to do this before... Actually it's Shulmans writing on behalf of UK Search who are working on behalf of Southern Water.
  17. Nah. UK Search Limited. I don't dispute I owe it but they're trying to get a CCJ on something which is, in at least part, statute barred. That's what I needed to double check so I can throw it in to dispute and get the information from the water company. I don't know what back billing is to be honest. I was billed for it at the time but didn't pay. We were desperately skint back then and had to pay only what was absolutely essential. I knew they couldn't cut off our water supply. I know...not great. But we're in a better position now so I can resolve this.
  18. I've received a letter before action for an old water bill. It's for the period from July 2011 to November 2013. Am I right in thinking that between July 2011 and September 27th 2012, this would be statute barred? No payments were made during that time. Just need to know before I contact them. Thanks all.
  19. They're not Brembo disks. Or at least I wouldn't have thought so. That was just an example of the type of disks Halfords installed.
  20. Oh. I can't afford both to be done so it's either I get the one done or don't have a car which isn't an option as my partner has a 12 mile commute to work. I'm going to call them tomorrow and try and make sense of it.
  21. That was just an example of what they look like. I can't remember what ones are fitted but they won't be Brembo. They're not replacing both because the other one is still in great condition. You'd expect that if one fails the other would too (or at least be close to failing) but it's not. That'd also cost me in excess of £300 anyway which is unacceptable. They didn't say whether the pads will be replaced or not, but we have free brake pads for life with Halfords anyway so I'll make sure they do.
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