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    • Hello dx100uk, After months of waiting for a response I finally got a reply and I must say it was the worst 4 months of my life the - fear of the unknown. So, they wrote back and said I was in the wrong BUT on this occasion they  would not take action but keep me on file for the next 12 months. It. was the biggest relief of my life a massive weight lifted -  I would like to thank you and the team for all your support
    • I have contacted the sofa shop who are sending someone out tomorrow to inspect the furniture. I suspect if anything a replacement will be offered although I would prefer a refund. Few photos of the wear in the material, this is how it was delivered.  
    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
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norty25 vs HSBC - back again


Norty25
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Hi everyone,

 

I looked into reclaiming my charges a while back, but it semed that most people are claiming for thousands, whereas my charges only amount to about £600 so I wondered whether to go for it or not.

Anyway I've had a good think and I dont see why HSBC should get away with it - no matter how small or large the claim.... so (with a little persuasion from my fella) I've finally decided to definately go for it.

 

Have had another read through the guidelines etc, have printed all my online statements and am now in the proces of going through and highlighting all my charges in preparation for the first letter (will use the template).

 

The majority of my charges relate to 'total charges' (for going over my overdraft limit)

I'm thinking of just claiming for these and not bothering with interest, as I'm not claiming masses anyway and it seems quite complicated to calculate the interest on these charges - does this seem sensible?

 

thanks, wish me luck! x

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£600 is £600!!!!

 

i wouldn't say that was a small amount. go for it, it's your money

 

you've got the statements, highlight the charges, put them on a simple spreadsheet and your'e away

 

help is at hand should you need it ok?

 

netty x

If i've been helpful in any way....then tip my scales over there!

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as for the overdraft interest - take a look at the interest charges on your statements; the ones with DR next to them - as your claim is relatively small - it stands to reason those charges will be - IF you were asking for them back - the spreadsheet does the figuring but you are asking for the portion of the interest charge which relates to the unlawful/unfair charges that you are reclaiming - so it may only be a portion of the interest for any particular month. i'm explaining it, just so you understand it and then i'm saying: it probably wouldn't add up to a lot and in a small amount case - i think you are better off leaving it (unless it looks to be a significant amount). if you are NOT claiming the o/d interest - use the "simple" spreadsheet to 1) make a neat and tidy list which you will use as your breakdown of charges and 2) figure the 8% which you will add on to your claim when you file - the 8% column and total - for the first 2 letters - just cover it up/fold it back/ whatever - so the interest doesn't show - and that is the list of charges you are asking for in a very neat format. then when/if you need to file - the 8% interest is done and then the whole thing becomes your breakdown of charges which will go both to the solicitor and the court.

you may find with it being a small amount and if you include no o/d interest - you may get an offer earlier than some- as they've less to argue about. good luck - you are just asking them to give you back what they took from you - it makes good sense.....

just follow the step by steps and you'll be fine.

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  • 2 weeks later...

Hi I've had a letter from colin Langdale at HSBC today along the lines of 'thank you for your letter.. I am looking into the matter and will contact you with a full response as soon as I have completed my investigations.. here's a copy of our leaflet etc etc...'

 

Should I send the LBA now or give them time?

 

any advice much appreciated

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  • 4 weeks later...

OK well it's been 14 days now - plus a couple more as I've been really busy but am now at the stage where I have to issue a court claim.. IT'S ALL GETTING A BIT SCARY NOW!!

 

Am going to do this online so will go and have a look now at www.moneyclaim.gov.uk

 

Any guidance on this bit much appreciated although I will have a look through the FAQs too.

 

Was kinda hoping I wouldn;t have to go this far as only claiming a small amoutn but hey-ho isnt that just the way of life!

 

AM NOT GIVING UP!

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Right, have had a quick scan through and cant decide now whether to go through MCOL (there seem to be some restrictions to this ie number of characters allowed).

 

Is there any cost difference or other benefits I should be aware of which might help with my decision between issuing a claim via MCOL or form N1?

 

Thanks muchly x

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Well it's done - have completed and submitted MCOL today - thanks to Lateralus for the help, so now just wait and see what happens next.....

 

Do I send the letter with the schedule of charges straight away?

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Once you have filed your claim, you need to send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:

 

 

Quote:

The Court Manager,

Money Claim Online

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

 

Dear Sir/Madam

 

(Your Name) –v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

 

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

 

Yours sincerely,

 

 

then:

Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim. DG's address will be found on page 2 of the acknow.

 

 

Quote:

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

 

(If, and only if, you are claiming overdraft interest on your penalties, also include this paragraph)

 

 

I understand you have a policy of initially rejecting claims for overdraft interest. However, should this be the case after you have reviewed my claim, you should be aware that my claim for overdraft interest has been meticulously calculated and double checked. It only ever relates to the cumulative charges within the overdrawn balance of the account at the point that the overdraft interest was debited

 

If it is that in your view the interest is not claimable, I am prepared to discuss this with yourseves and the judge in court.

 

Yours sincerely

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No just do the letters Lattie has outlined above.

Remember this is a self help site, we have a wonderful arsenal of information here and we help each other when we can (which is every time) but the bottom line is we are all responsible for our own actions so only you need to know your details.

pete

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