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New payment due date at barclaycard


cicoria
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Hi,

 

since February this year Barclaycard have moved forwards their payment due date by at least 10 days. Before one used to have at least a month between the statement date and the payment due date, this has now been reduced to 20/21 days, that means by a third! I have not been informed in writing of the change and wonder if they can do that in relationship to their terms and conditions. I cannot find them anymore but I remember them stating that one had around 57 days from the first transaction (if done at the begging of the term) and the payment due date.

 

Paying ten days earlier makes a big diffference on one's economy! Do we have any right to challenge that? Is anyone else experiencing difficulties relating to this change?

 

Many thanks

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Hi Cicoria and welcome to CAG,

 

You could try calling BC Cust'r Svs and see if thay have an explanation and an alternative to offer you.

 

You could also see if there is another card which offers terms which suit you better. :)

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Hi michael, thanks for your anwer. Anyone has Barclays terms and condition on this?

 

Do they need to inform clients in writing or can they just change the number of days as they feel like?

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Hi Slick,

 

I have phoned BC Cust'r Svs to enquire on changes. They first said that clients that don't have a direct debit have now a shorter due payment date. When I phoned back to ask clarification they denied that there was any difference between paying by direct debit or else. Just said thigs had changed...

 

Other BC customers out there with similar experience to mine? Any suggestion of a credit card that offers better repayment terms?

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Can't find BC T&C's online, but Natwest and MBNA say they will give 30 days notice. Goldfish just say:

 

We may change the Payment Date by changing the number of days after the statement date within which you must make your payment. We may also change the date upon which the statement is issued. We can tell you about changes by post, in statement messages or email and in the case of rate changes, by putting notices in newspapers.
ie it's up to you to spot it as we try to slip it past you
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