DCA Supervisor Contacts

[hiphil]

When dealing with DCA call centres, the monkeys they employ seem to be particularly unreasonable and obnoxious.

 

The link below gives contact details of the organ grinders (sorry supervisors) at most DCAs.

 

DBSG Website

 

If you experience problems when dealing with call centre staff, you can ask to speak to a named supervisor instead.

 

P.S. Be sure to check the email addresses to find first names.

[dannyboy660]

When dealing with DCA call centres, the monkeys they employ seem to be particularly unreasonable and obnoxious.

 

The link below gives contact details of the organ grinders (sorry supervisors) at most DCAs.

 

DBSG Website

 

If you experience problems when dealing with call centre staff, you can ask to speak to a named supervisor instead.

 

P.S. Be sure to check the email addresses to find first names.

 

Excellent idea!!

 

Most of the 'phone plankton revel in their anonymity and take advantage of it to bully.

 

Someone needs to be accountable.

[sosumi]

I've just checked this list... Why is Gillian Key-Vice the contact (Buyer) for Experian?

Um, Gillian Key-Vice is the 'Director of Regulatory Affairs' for Experian, as noted in the Debt Buyers and Sellers Conference itinerary! I quote:

SCOR - Access to full data is now available to all DBSG

Members. Get maximum benefit.

Gillian Key-Vice, Director of Regulatory Affairs, Experian.

[sosumi]

That would be:

Focus Sessions (Day Two)

Theme 1: Debt Sale & Purchase

[sosumi]

Conference PDF downloadable here

[pmhcfc]

When dealing with DCA call centres, the monkeys they employ seem to be particularly unreasonable and obnoxious.

 

The link below gives contact details of the organ grinders (sorry supervisors) at most DCAs.

 

DBSG Website

 

If you experience problems when dealing with call centre staff, you can ask to speak to a named supervisor instead.

 

P.S. Be sure to check the email addresses to find first names.

 

Appreciate where you're coming from here but,

 

Advice given on here is always: NEVER speak to any DCA on the phone...It doesn't matter who's on the other end of the line...just don't ever talk to them - everything in writing...