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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CAG CRA S.A.R Club


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When I challenged the CRA's, they stated the ICO's opinion, that they had checked the data with the data controller, who had confirmed it's accuracy, so they - as a data controller, now, themselves - felt it sufficient to leave the data showing on my file.

This just shows what a mockery this system is

So long as the ICO thinks the CRA's can rely on this process, this will be the system we have to live with, kids. :evil:

 

I think the ICO are instructed from above (government level) to accept this, because CRAs hold all the information on every person and every limited company etc and its so easy for the authorities and the financial world (the Elite) to take a look in at the press of a button.

 

It will never change, and no-one will ever get this changed even through the courts.

 

Heres my thread under the DPA section, the ICO assessmnets are in here, Ive got some more stuff but need to wait before I up-load.

 

http://www.consumeractiongroup.co.uk/forum/data-protection-default-issues/215195-spark1-fiels-six-complaints.html

 

Cheers Spark

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can we opt out of certain terms? , I only ask because I know the government has just pulled the plug on the civil reform bill that would have ment the 6 year data rentention guildlines would have become 3 years , but credit services spat their dummies out and the government bottled it.

Edited by robnfc
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Victory as limitations act plan shelved - 23/11/2009

 

 

 

 

Government has backtracked on plans to reduce the statute of limitations.

 

Justice minister Bridget Prentice last week announced that the draft Civil Law Reform Bill will be published in December but will not contain provisions to reduce the time civil debts can be chased from six years to three as previously planned. The move follows uproar in the credit industry and concern that the courts would be flooded with litigation if the reforms went ahead.

 

In a written parliamentary answer, Prentice said: "The draft Bill will not now include provisions to reform the law of limitation of actions. These provisions were based on a Law Commission report of 2001. But a recent consultation with key stakeholders has demonstrated that there are insufficient benefits and potentially large-scale costs associated with the reform."

 

but like i say the limitation law for europe is 3 years so cant really work out which is relavent.

Edited by robnfc
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As in the case of data protection & equality legislation if they fail to implement the EU directive fully they can & should be challenged

 

Ironic that we will have to look to the EU again to protect us because we certainly can't rely on our own politicians

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  • 5 weeks later...

Downing Street Petition here:

Petition to: Regulate the UK's Credit Reference Agencies. | Number10.gov.uk

We ask the Govt to regulate credit reference agencies (CRA's) in the UK. CRAs have cartel power, and unfairly prevent a large tranche of potential borrowers from obtaining credit, removing their spending power from the economy.While the credit crunch was in part caused by careless sub-prime lending in the USA,The UK CRAs often hold innacurate and unfair information on borrowers. Innacurate because lenders register info unregulated , often innacurately, someimes maliciously and always without arbitration/third party assessment ..Unfair because the emphasis is only on past credit history and the Public have to jump through hoops to explain past problems.This takes millions of UK consumers out of the loop. Nothing is recorded about current changes future prospects etc ..Banks choose how they use the information concerned, but information needs to be more accurate and fair. The EU have plans to regulate the CRA's via IOSCO but UK regulation is required to give teeth to the EU initiative.

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Hi, can you give me a little advise. Freemans Catalogue have issued 2 defaults on my credit report whilst i await for details from them of all account activity they hold as i am disputing the account was not opened almost 3 years prior to me opening it. They have cashed in the £10 i sent them and today i have recieved a letter with very basic info and not what i was expecting. Anyhow my question is : Can they add these 2 default notices to my credit report whilst we are in dispute?

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think they all U.S companies , so I would assume they would have raised funds through shareholders , think theyve been around since the 80s but only really used on a consumer level since the early 90s , who allowed them to operate in the uk I have no idea

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Experian

 

Our story is one of ground-breaking innovation. Bringing together our core capabilities; information, expertise and partnership, we have come a long way since 1980.

1980

 

  • Experian trace its origins to CCN, an information services business established by our former parent company, GUS

1982

 

  • CCN is the first to develop market and credit scoring in the UK.
  • Launched CAIS, a system allowing consumer lending organisations to share credit account information on individuals and became the UK’s leading credit bureau.

1983

 

  • Produced the first automated application processing system, Autoscore, now known as CEMS.

1985

 

1993

 

  • Delphi, a bureau based scorecard is launched in the UK. In the same year, Car Data Check, our vehicle provenance database, and Detect our fraud detection product came to the market place.

1997

 

  • CCN changed its name globally to Experian and became a leading global provider of information and decision analytics.

1998

 

2001

 

  • Experian Truvue, a customer data integration solution, was launched globally.
  • Entered the B2B list market with the launch of the National Business Database.

2002

 

2003

 

  • CreditExpert, the first online credit reporting service, is launched to consumers in the UK.
  • Acquired the direct marketing arm of Yell Data to become the leading force in business-to-business marketing in the UK.
  • GUS acquired the outstanding stake in Scorex, a global decision analytics company.

2004

 

  • Acquired CheetahMail, an e-mail marketing and customer intelligence solution and QAS, a leading supplier of address management software in the UK.

2005

 

  • Acquired Footfall, a leading provider of information and services related to numbers of people visiting retailers, shopping centres and transport locations.
  • Experian is the only UK Company to win the Business of the Year award twice – in 2003 and 2005.

2006

 

  • Acquired ClarityBlue to complement the database management skills in our Marketing Solutions business.
  • Acquired Experian BackgroundChecking.com, specialists in conducting identity checks on job applicants and Experian Payments, a market-leading provider of bank account validation and payment processing software.
  • Experian received four Business in the Community Big Ticks, in recognition of our long-term commitment to improving educational opportunities for people in Nottingham.
  • Our fraud business was presented with the Queens Award for Enterprise, the most prestigious accolade for business performance in the UK.
  • On the 11 October 2006, Experian became an independent company, listed on the London Stock Exchange.

2007

 

  • Acquired Hitwise, an Internet market intelligence company. N4 Solutions, a provider of specialist software for the mortgage and financial planning sectors, pH Group, a leading business to business analytics company and Tallyman, the market-leading solution for revenue management and collection.
  • Introduced Risk Triggers, a daily alert service which flags at-risk customers to lenders so that they can act quickly to prevent loss before they are exposed to it.
  • Developed TrendView, a new segmentation tool that helps businesses to identify new value opportunities with existing customers by monitoring and evaluating their behaviour.
  • Launched Lowermybills.co.uk to help UK consumers reduce their monthly recurring expenses online.
  • Acquired Experian Payments (originally Eiger), to provide strategic payment software services.
  • Introduced Ledger 360, an innovative new software system designed to help businesses to improve cash flow and profitability.
  • Entered into partnership with the Society of the Irish Motor Industry (SIMI) to bring car status checks to the market for the time, with SIMI History Check.
  • Uploaded 2008 Electoral Register in record time and ahead of the competition.

2008

 

  • Launched Strategy Tree Optimisation, to help business make smarter and more informed decisions.
  • Announced enhanced data sharing initiatives, to enable lenders to closely monitor consumers' use of credit and store cards for signs of over-indebtedness, by teaming up with APACS and credit card providers.
  • Launched a comprehensive suite of collections and recoveries capabilities, to drive organisations' financial performance.
  • Became the first Credit Reference Agency to achieve the CIFAS (the UK's Fraud Prevention Service) 'superior' rating for the fifth year in a row.
  • Introduced Universal ID Check, a multi-national identity authentication system to boost the fight against fraud.
  • Launched Autocheck Timeline, a unique new feature as part of our vehicle provenance service to help dealers meet the increasing information demands of their customers.
  • On an average day, we process two million credit reference enquiries and we help our clients to make more than 20 billion decisions every year.

2009

 

  • Experian scooped a raft of awards and won the top accolade at the industry leading 2009 Data Strategy Awards, for the best use of data in all categories.
  • Introduced enhanced collections and recoveries management software with the latest version of Tallyman, the collections process management software which forms a core part of Experian’s strategic Debt Collection and Recovery Suite.
  • Launched Automated Vehicle Mileage Check the first compliance service of its kind for the UK’s automotive market.
  • Experian’s market leading consumer classification - Mosaic UK - was comprehensively rebuilt and updated to reflect important demographic and social changes in British society since 2003.
  • Introduced B2B Prospector a new online tool that allows businesses to quickly and simply find targeted new business leads for direct marketing campaigns.
  • Won two highly coveted Business in the Community Big Tick' awards for its flagship community partnerships in Nottinghamshire.
  • Launched Risk Audit Plus, the new web-based risk management service, to arm businesses with even more powerful credit risk insight.

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Equifax

 

Was founded as Retail Credit Company in 1899. The company grew quickly and by 1920 had offices throughout the US and Canada. By the 1960s, Retail Credit Company was one of the nation's largest credit bureaus, holding files on millions of American and Canadian citizens.

Retail Credit Company's extensive information holdings, and its willingness to sell them to anyone, attracted criticism of the company in the 1960s and 1970s. These included that it collected "...facts, statistics, inaccuracies and rumors… about virtually every phase of a person's life; his marital troubles, jobs, school history, childhood, sex life, and political activities." The company was also alleged to reward its employees for collecting negative information on consumers.[1]

As a result, when the company moved to computerize its records, which would lead to much wider availability of the personal information it held, the US Congress held hearings in 1970. These led to the enactment of the Fair Credit Reporting Act in the same year which gave consumers rights regarding information stored about them in corporate databanks. It is alleged that the hearings prompted the Retail Credit Company to change its name to Equifax in 1975 to improve its image.[1]

The company has been fined by the Federal Trade Commission on two occasions for violating the Fair Credit Reporting Act. In 2000, Equifax along with Experian and Trans Union were fined US$2.5 million for blocking and delaying phone calls from consumers trying to get information about their credit. In 2003, the FTC took Equifax to court for the same reason and settled its lawsuit with the company for a fine of US$250,000.[2] [3].

The company later expanded into commercial credit reports on companies in the US, Canada and the UK, where it came into competition with companies such as Dun & Bradstreet and Experian. The company also had a division selling specialist credit information to the insurance industry but spun off this service, including the Comprehensive Loss Underwriting Exchange (CLUE) database as ChoicePoint in 1997. The company formerly offered digital certification services, which it sold to GeoTrust in September 2001. In the same year, Equifax spun-off its payment services division, forming the publicly-listed company Certegy, which subsequently acquired Fidelity National Information Services in 2006. Certegy effectively became a subsidiary of Fidelity National Financial as a result of this reverse acquisition merger (See Certegy and Fidelity National Information Services for further information).

Edited by robnfc
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Call credit

 

2001 saw the launch of Callcredit's first credit referencing service, “CallReport”, an online service that allows subscribers to check the identity and creditworthiness of potential customers.

In 2002 Callcredit launched its “SHARE” database of consumer credit account information. Created by monthly contributions from a closed user group of lenders, SHARE includes records from banks, building societies, and telecom companies.

In 2003 Callcredit introduced a range of products for credit risk, Anti-Money Laundering and marketing.

In 2004 the Skipton Information Group (SIG) was formed, bringing Callcredit together with EuroDirect and GMAP.

In 2005 Callcredit launched MyCallcredit, its online credit file monitoring and identity theft alert service for consumers. Also during the year Callcredit introduced a new range of debt management tools, credit monitoring and tracing solutions to aid responsible lending.

In 2006 Callcredit launched its consumer indebtedness initiative in association with the UK’s leading high street banks: HBOS, HSBC, Lloyds TSB, Barclays and RBS. The initiative uses income data along with consolidated debt data to give an understanding of customer indebtedness and ability to pay. Throughout 2007, Callcredit further developed its Over-Indebtedness Initiative (OII) and continued to roll it out across the major UK banks, building societies and credit card companies. It has also created the Callcredit Consultancy team, which supplies expertise throughout the customer lifecycle, from customer acquisition to collection and recoveries.

In 2007, Skipton Information Group acquired two additional businesses which directly complement Callcredit’s activities. Legatio build complex online systems that present data for government, blue chip and SME's. Legatio have also developed an online fraud detection service called CallValidate that verifes a bank accounts or credit / debit cards owners name and address. Legatio was started by Grant Johnston and Dave Barter in 2002 with a PDF based tax return service for individuals and agents. The second acquisition in 2007 was Decision Metrics, who undertake advanced analytical projects for the credit risk market, covering credit scoring, affordability assessment, Basel II modelling and ongoing performance monitoring.

In January 2008, Skipton Information Group announced its third acquisition in six months. Broadsystem are specialists in both database and marketing services, with additional skills in communications management.

Edited by robnfc
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surely this begs the question what legal right do these companies have under our laws to collect and sell our data for profit... there does not seem to be any right, just misguided compliance by crazy regulators after the fact that these companies are doing things which break our laws and reguators and governments without knowledge have allowed it.... this seems to be a much bigger issue than having defaults removed this is a multi billion pound operation that has risen, without any laws to support what they have done and continue to do.... no wonder when these companies are actually challenged in court those that challenge them disappear from CAG, either killed off to hide this injustice or paid off with huge sums to protect this travesty of justice??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

 

If I disappear in the next few weeks please call the police he he ;-)

 

anyone else agree??????????? I wish surelybonds or uk26 could come back on here as different names and tell us the lowdown....unless they are sunning themselves on islands without internet provided by these companies... beautiful women serbing drinks and food etc,,,,, imagination running wild now... I wonder if shergar, hitler, elvis, lord lucan are on same island?????

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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what can we do collectively to raise this and blow the roof of ... the damage they have casued is immeasurable to millions

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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I personally think someone needs to kick the ICO up the arse becuase its their advise that the CRAs use for their defences , The ICO need to look at what they are doing and understand that the DPA overrides comsumer contract law.

 

At least that way the CRAs will be made to stand on their own two feet and stop hiding behind the ICO whenever they are challenged.

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still arguing the toss with the CRA , they continue to use the industry acceptable argument , but have recent told me they are no longer willing to discuss the issue , which really p**sed me off , the ico are useless and wont give any constructive advise , so im going to take them to court , however I want to find out what the links are between the banks/CRAs/the debt recovery industry and the goverment , because if sure it goes deeper then what we think

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still arguing the toss with the CRA , they continue to use the industry acceptable argument , but have recent told me they are no longer willing to discuss the issue , which really p**sed me off , the ico are useless and wont give any constructive advise , so im going to take them to court , however I want to find out what the links are between the banks/CRAs/the debt recovery industry and the goverment , because if sure it goes deeper then what we think

WHICH MAGAZINE HAVE A LINK ON THERE WEBPAGE FOR A CAMPAIGN TO STOP THE CHARGES ?

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