CAG CRA S.A.R Club

[mrmarmite]

not bad idea ali, eventually there be no 1 left at cra's to record our information

[Allwood]

I have requested SAR details for Barclays Bank and it is now well over 40 days since I sent this request and today I have not received it. I have written to them to remind them that it is over 40 days since I requested details that hold on my and copied my letter ICO.

 

Is there a penalty for delaying in sending out SAR to people.

 

Information Commission Officer

Wycliffe House

Water Lane

Wilmslow

FK9 4AF

[hsbcfiddled]

I have requested S.A.R - (Subject Access Request) details for Barclays Bank and it is now well over 40 days since I sent this request and today I have not received it. I have written to them to remind them that it is over 40 days since I requested details that hold on my and copied my letter Information Commissioners Office.

 

Is there a penalty for delaying in sending out SAR to people.

 

Information Commission Officer

Wycliffe House

Water Lane

Wilmslow

FK9 4AF

 

 

 

Penalty? You can complain if you want..The IC can add it to the list.

[Allwood]

is these company a law onto themselves.. no redress information after paying them £10.00 or no redress?

[Allwood]

Can I request my money back from them as they have giving me nothing about details that they may have on me.

[car2403]

I have requested S.A.R - (Subject Access Request) details for Barclays Bank and it is now well over 40 days since I sent this request and today I have not received it. I have written to them to remind them that it is over 40 days since I requested details that hold on my and copied my letter Information Commissioners Office.

 

Is there a penalty for delaying in sending out S.A.R - (Subject Access Request) to people.

 

Information Commission Officer

Wycliffe House

Water Lane

Wilmslow

FK9 4AF

 

You can claim damages under the Data Protection Act - I've just done this with O2, as they are now 120+ days in to a S.A.R - (Subject Access Request) period and haven't responded.

 

Ironically, they've sent me a cheque this morning for £130.00 (I won in Judgment by Default) - but they STILL haven't complied with the SAR yet! I'm considering suing again if they don't comply in the next 2 weeks, for the same amount, then doing it again and again and again until they get the point!

[Allwood]

congrats car2403 on winning your claim how long will I have to wait before I can claim and how do you go about it.

[car2403]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

 

You'll need to send an LBA, as usual, but should wait for the 40 day period to end at least.

[Allwood]

Does it mean that if they do not comply with SAR then they have no info on you, I ask this because Equifax is still updating an old debt from Barclays, which is strange therefore how can Equifax update my CRA file if Barclays have no information on me.

[renegotiation]

That's a pretty solid argument.

[Allwood]

I have written to the post office to see if my postal has been cashed got to wait until I hear back from them first before I can do anything. The Post office address is: Postal Order Correspondence, Method of Payment Team 1,

Ground Floor East, future Walk, Chesterfield, S49 1PF. I sent them the letter lase week as well as to Barclays and copied the same to ICO. I will give it till the weekend as it will be well over 50 days since I sent the SAR to Barclays.:?

[Goldlady]

I have written to the post office to see if my postal has been cashed got to wait until I hear back from them first before I can do anything. The Post office address is: Postal Order Correspondence, Method of Payment Team 1,

Ground Floor East, future Walk, Chesterfield, S49 1PF.

 

I had no idea you could do that - I learn something new every day on this site.

[Allwood]

I went into my local post office and took the receipt of the £10.00 that I had cross and made out to Barclary and I was given the above address to write to them to find out if the postal order had been cashed. :-|

[renegotiation]

If it hasn't been cashed and you have the receipt can you get your cash back? I know you can exchange ones you've already written out when accompanied with the oriignal receipt.

[Allwood]

thank you for that, I will certainly go into the post office if it has not been cashed to see if they will give me my money back but I hope it has been cashed.

[renegotiation]

I have been doing some nosy digging on the Credit Expert affiliate programme. Personal curiosity.

 

CreditExpert.co.uk

 

Unless i'm being dumb I can't seem to find anything on the exact rates involved. Anyone have any ideas?

[Allwood]

Well, I was surprised to received a reply today from Royal Mail, as it is only 7 days ago since I wrote to them about my PO of £10.00 to Barclays for S.A.R.

The post office has told me in witting that my PO has not been cashed and if it is not cashed within 28 days from the date of my letter then I will get a refund, also they said that they will inform if it is cashed within the next 28 days.

 

I want to find out what Barclays have on me, which I think now is nothing. I really want to get at Equifax who is still updating an entry from Barclays.

 

If I presented another postal order and give it to my local barclays bank ( I do not have an account with them) would that be regarded them receiving my request.

 

Later on to day I will ring the number on the Royal mails letter to find out if I do this will my original PO if it should be presented for cashing will still be refunded. I am sure it will not but there is no harm in asking.

[car2403]

Have you got proof of postage/receipt of your request? Not cashing the PO and denying it's receipt is standard process.

 

If you have, complain to the Information Commissioners Office or start some enforcement proceedings to get them to comply. (Or do both!)

 

You should only be sending another request if you haven't got proof that you sent the original.

[Allwood]

unfortunately I did not send my request by recorded delivery, that is why I want my next letter to get to them as asap, by handing it into a Barclays bank hand delivery. I think I will to the bank and asked them if I can do that for clarity.

 

It pays to get a receipt of postage as you cannot trust anyone nowadays.

[car2403]

You can take it to the branch, but it will be quicker (if that's possible) to send it to the Data Controller address directly, recorded delivery. You'll get the address from the ICO's website;

 

Information Commissioner's Office - ICO

 

Proof of postage is important, proof of delivery not so much so, in these cases.

[Allwood]

Been to the bank this morning and was told that I could indeed take to them and they would send it off for me but they do not have receipts that they let me have to say that I took it into them by hand. Therefore their is not proof of me taking it into the bank for them to send off the Data control branch. I could indeed take it the address itself but again I would need proof that I left it with them. Also the branch told me that when the PO was received by the bank it would have been cashed straight away.

 

I cannot believe it, now you have to send everything by recorded delivery for a signature and even then you do not always get that.

 

Dose anyone know if it is it 40 working days or is it 40 days inclusive of weekend and bank holidays that they have to reply to my S.A.R. request.

[car2403]

You don't need a signature on delivery to prove it was received, as Civil Procedure Rules don't require it - have a read of this thread to see the discussion on this;

 

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/126346-royal-mail-lost-2-a.html

 

The DPA SAR prescribed period is 40 days from the date of receipt. It's an request under the Freedom of Information Act that is in working days, but isn't relevant here.

[Allwood]

thanks for that car, however, on a telephone call to the ICO they told me that it is 40 calenders days.

 

As a signature is not important of proof of postage does it mean that I only need to get proof that I sent the letter ie receipt from the post off when I post the letter.:-|

[car2403]

Yes, 40 calendar days for a DPA SAR, from the date of receipt.

 

Proof of postage will be fine. (No need to pay £1 for a signature if it's not needed)

[Allwood]

Phoned the Royal Mail and they have informed me that if the PO is not cashed within the next 25 days they will automatic refund my £10.00 which is set up electronically. These B*****s at the bank hopefully do not put the PO within the next 10 days as I will have to send another PO because I do not want to wait for another 25 days before I know what they have on me.

 

I am wondering if when I send the S.A.R tomorrow I will put a paragraph stating that this is the second request as the first one was not received by them and asked them not to cash the PO if they have it in their possession.