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    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
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HAK V Sainsburys Bank*Court claim issued**WON**BALANCE WRITTEN OFF


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Letter sent telling them the default is void due to the following reasons.

 

Incorect time scale

Incorrect amount due to unlawfull charges

Still have not fulfilled section 78(1)

 

Lets see what they throw at me now.

 

HAK

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  • 2 weeks later...
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After sending a letter telling them basically to go away or take me to Court they have sent me a final demand letter today saying they will pass on to a DC.

 

Cant wait for that!! I wonder who it will be.

 

They keep digging a bigger hole!!

 

Ive reported them to T/S today and sent all the info off to them.

 

HAK

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Brilliant, HAK! I look forward to hearing how this one goes too. They took about 4 months to respond to my CCA request, but they did eventually resolve everything when I went to their Chief Exec. That seemed to spur them into action. However, I'm not convinced by the integrity of the 'CCA' they sent me as it's a signed agreement but with the present terms and conditions for the card stapled to it, not the terms and conditions at the time the card was taken out.

 

Sounds as if you and I have had similar issues with both Sainsburys and RBoS.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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UPDATE

 

T/S have requested the default notice, calling card and final demand notice so they can write to Sainsburys.

 

Also just got a letter from Sainsburys saying we are no longer going to respond to any more letters from me and if you are not happy contact the FOS. PS your account is still in arears please pay.

 

I am going to forward this to T/S. and any other they send!!!

 

 

HAK

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UPDATE

 

Sainsburys have sent me the same application form again and a 2007 credit agreement with terms and Conditions on. Apparently they have now fully complied with my request and I must pay the arears....ummm dream on Sainsburys.

 

Another letter to T/S

 

HAK

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Sainsburys have sent me the same application form again and a 2007 credit agreement with terms and Conditions on. Apparently they have now fully complied with my request.

 

Yup... That complies with your request under the Consumer Credit Act. It doesn't however make the debt enforceable if the "agreement" is not of the prescribed form and/or content.

 

Think you need to look at this from a different angle now...?

 

Best wishes, Dave.

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HAK, that seems to be you in exactly the same situation as I am with Sainsburys. Like Diskmandave suggests, I think I'll try this new tact.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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Hi Dave

 

Not sure what you mean on the above.

 

I have tried every letter under the sun and they are still not giving.

 

The last one was one of Toms saying take me to Court.

 

HAK

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If you've sent them a letter stating the "agreement" is not of the prescribed form/content/unenforceable and you've sent a take me to Court letter then the fact that they're threatening a DCA just goes to show that they know they have nothing and will continue to pursue regardless, just like RW&C did with me.

 

So if that's the case i'ld let them farm it out and quickly point out to whoever gets it that it's in dispute and they're breaching OFT Guidelines on Debt Collection.. They do get fed up, eventually!

 

Is that as clear as mud now??! :D

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Cheers Dave.

 

You never know T/S might bend over backwards for me as well.

 

Hold up did you see that flying pig:D

 

HAK

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just got a letter from Blair Oliver and Scott saying pay up or we will take you to Court....Good thats what I want you to do you fools!!!!

 

HAK

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Are Tradings Standards in discussions with Sainsburys on the basis of their failure to comply with the time limits for requesting a CCA, or that the agreement doesn't comply with the requirements of the legislation?

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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Hi BGB

 

Not sure how T/S are going to play this but since I made the complaint about them they are been helpfull. I have told them I have not received an agreement just a card request form with no original T&C. I will be sending the letter received today off to them

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I'll email Trading Standards in Edinburgh today to add a bit of weight to what you are doing as they never matched the legal timescale, and what they did send was not in the correct form. The quicker they realise that Sainsburys and other lenders in the capital are routintely breaching these requirements, the better.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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  • 1 month later...

Have you had any news yet from TS? I've heard a big fat hee-haw.

 

I've since also written to Sainsburys telling them that upon reviewing the CCA they sent me last year, I'm not convinced that it complies with the legislation and asked what they are going to do to satisfy the requirements of the legislation. The ball is in their court.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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  • 5 weeks later...

T/S have request a copy of my agreement and it looks like Sainsburys are ignoring them. Im going to see T/S face to face shortly so they can discuss this and the other 6 cases I have presented them with.

 

Already T/S have said that they may not take further action. Well If they do not I will be going back to my MP.

 

In the mean time Siansburys have passed it on to Blair Oliver and Scott....no suprise there!!!

 

HAK

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I've also passed my Halifax stuff onto them without much luck. My Uncle is a TSO in another part of the country, so I think I'm just going to get hime to deal with it from here on in. I don't think Edinburgh's Trading Standards have much in the way of teeth!

 

Might be worth mentioning your problems to your MP and the Trade Minister?

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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I got a reply from Gareth Thomas saying what T/S are supposed to do. I will show them the letter when I see them.

 

One more thing is the lady from T/S said there will be several people in the meeting. I hope they are not going to try and leacture me about my debt problem. If they do there will be trouble. I am thinking about recording the interview what do you think.

 

HAK

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  • 4 weeks later...
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  • 4 weeks later...
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Oh dear - so they've defaulted you while ignoring Trading Standards?!

 

With me, I prepared a complaint to the FOS today about the 'CCA' that was sent to my by Sainsburys. I imagine the FOS will take some time to even consider this and ultimately side with Sainsburys but at least by complaining I'll cost Sainsburys time and money!

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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  • 1 month later...

Hi All

 

Been a mad couple of months my end and have not had time to breath>>>

 

Sainsburys today have issued a Court claim against me from the Bulk Centre.

 

Funny as it has come direct from them and not a DC.

 

CPR letter will be send Monday and acknowledgment to Court as well.

 

Watch this space I can see this getting very interesting.

 

HAK

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HAK! Good to hear from you again! By coincidence I was coming on here to update my own Sainsburys thread - namely, FOS returned my complaint saying it is 'not their role to Police banks' :confused: so I've sent it back asking them to help consider and resolve a dispute not police anything.

 

Also, decided that I'm p*ssed off with Sainsburys not being able to present the appropriate documentation to me so I've complained to the OFT and asked them to consider their credit licence given their failure to observe the law and continued failure to observe the OFT's own Guidance Note on Debt Collection.

 

Feel like joining me in my complain, HAK?!

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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