barclaycard refund partially without my consent

[marktallett]

Hi

 

Not sure what to do next ?

 

Barclaycard have taken it upon themselves to partially refund the ammount i was requesting, when i contacted them to ask why they advised that i had not replied to them to accept their offer, now firstly i had not received any offer and secondly i would not have accepted any less than say 80% (they have refunded about 30%).

 

what do i do next ?

[kennythecelt]

Send a letter of rejection and tell them to take the money out of your account.

 

Have a read through some of the other threads here to see how people are getting on.

The won forum at the top is a useful source of information. You will need to start working towards preparing a claim. But, you can get the 100% back, no need to settle for less.

 

Plenty of folk are getting their money back and remember, they took it from you unlawfully!!!!

[marktallett]

Hi Kenny,

 

thanks for the advice - i also need to send an lba on another c.c. but the template on this site seems to be more geared towards banks than c.c. companies, am i looking at the wrong one ?

 

thanks

mark

[moneyhelp]

Use the bank ones and amend it to fit your claim.

Good luck.

[**Tilly**]

hi mark here is the link for cc lba

Credit/Store Card Letter Template (thanks Bookworm01036