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    • Yes - ignore. Because of another MET victim today I looked at all our MET cases back to June 2014 ... yes, 10 years. They have never dared take a motorist to court and argue their case before a judge.  They have started the odd court case, but as a means of trying to intimidate the motorist into coughing up, when the motorist defended and refused to give in it was MET who bottled it and discontinued.
    • Unpaid wages should be pretty straightforward if you did the work. Don't be intimidated. You need only show you were due money, and did not get money.   The risk is that they have no money to pay you (and legal fees) - frankly a solicitor maybe be costing them more than your claim is for and I might have expected them to make a commercial decision to settle before this point regardless of the merits of the case.
    • Thanks so much FTMDave.  This is so much better   I'm still tempted to leave the blue section in is as if I lose it will at least save me a little bit of money.  But I get your point that it's pretty superfluous.   Thinking I'll get this in the post on Monday unless you think it's worth delaying?   
    • Hi All I have now received a Final Reminder, which I have attached. Can you confirm that I should still ignore this letter and take no further action. It does not appear to say "Letter of Claim" anywhere on the document but I just wanted to check with you all. Many thanks FightUnfairParkingTickets Parking Charge Final Reminder issued 29th May 2024.pdf
    • Hello I am a resident of a communal block of flats owned by a Housing Association and since Tuesday 14th May 2024 Matthews and Tannert had put up scaffolding for a job on the roof last week, which was up for the best part of nine days. They had removed the scaffolding on Thursday 23rd May 2024 but my Sky box is still not working because of the satellite dish outside, and I was wondering whether the scaffolders had touched the dish while it was there and as a result had probably knocked the dish and probably made the dish go out of signal or whatever. I needed someone to check this out as well as to see my Sky box to see what could be the problem, and hopefully sort this out. I have had my Sky Digibox for many years and I have got recordings saved on them that I have had a long time - it would break my heart if I had lost them forever.       I contacted Sky but I almost made the mistake of accepting an offer where I would have to pay £31.50 and wait a whole month without television in my front room for it. I am in debt at the moment and I don't want all this on top of everything else - thankfully I have since cancelled it two weeks later when I told the person on the phone that it is the dish which is at fault as well as the fact that I live in a communal Housing Association property, and so that is one of very few weights off my mind. I emailed the Housing Association's Repairs department and they said that they will contact an electrical company to come out and see to the dish outside. I received a telephone call on Friday 24th May from the man to say that he will arrive on Wednesday 29th May 2024 to do the job. He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. I have enough on my plate with regards to health problems and depression without things like this making things worse. I would appreciate it if something was done.  I don't like naming and shaming but it is Matthews and Tannert's fault that I am in this situation in the first place, and sometimes I wish that I could sue them. In a nutshell, I have had more than enough after being without TV in the my front room for nearly four weeks. Also, at a time like this, I am missing so much of interest on TV what with the General Election comning up in just a few weeks.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Starting Point, Nationwide.....


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Hello Everyone!

 

What a fantastic site this is - I have never found so much helpful and informative in pne place before.

Here is my situation.... Any feedback/comments/help would be much appreciated...

 

I am a student coming to the end of my studies in Cardiff. I have a job lined up to start on the 1st August which is pretty exciting. Until the end of August, however, I am pretty tight for money. So time to claim back some charges....?

(That sounds very frivilous - I can assure you that I am not going into this with a blasee attitude)

 

I have a savings account and a current account with nationwide, a student account and an online saver (empty now!) with lloyds TSB and a student account with Natwest.

 

I was charged £60 by Nationwide in march (unpaid direct debit for a £15 phone bill while I was out of the country) and as this is the only account that has been very well maintained and is not overdrawn I thought this would be the best way to start. As I also have a savings account with Nationwide would there be and mileage in sending a more friendly letter before progressing onto the standard letters in the library? I feel that as it is a one off charge I might have more of a chance? I remember reading in the forum that someone had done this and been paid back straight away but now, of course, I can't find the post! Any ideas for a letter would be great.

 

I think I may have to get more tough with Lloyds and Natwest but I think I need to build up the confidence for that - I really don't want to get myself into a situation that I can't get out of for the sake of about £150.

 

I realise that the amounts I would be claiming back are relatively small compared to some of the amazing battles/success stories in these forums - is it really worth it do you think? I feel like I am being petty to try and get this money back - I did go over the limits/have insufficient funds etc... Is it any easier to claim back smaller amounts do you think or is it still alot of work/risk?

 

Thanks for any advice you can offer,

 

Hannah

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It's not petty or frivolous, it's your money taken from you unlawfully. I thought banks were keen to court students because you will be the money earners of the future.

 

For the Nationwide a/c if the amount is only £60 you could try ringing up. They will often repay one or two charges over the phone with a stern telling off and a comment about no more refunds for the next 12 months. You can ignore all the latter though. If the won't refund it all just tell them you will deal with it in writing if they prefer but assumed they would prefer the cheaper option of refunding them all now!

 

It's your call as to how you do this but my feeling is to try a phone call first.

 

Let us know what you do and how you get on.

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Hi i think the best way is a phone call first be friendly but be strong in your convictions.

 

if then they refuse then take it futher after all they took money from you unlawfully.

 

good luck

 

I tried this this morning - was really begging and innocent, but was told to write a letter - so I have!

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A six minute phone call to a local phone number and hey presto - I had no idea it could be this easy.

 

I was friendly on the phone and the lady on the other end responded really kindly. She imediately said that she would fill out a refund form and that I would hear from her head office in writing within the next few days.

 

Very lucky that this was the only charge on this account I suppose - she said I was 90% certain to get the money refunded.

 

I have a feeling that Lloyds and Natwest won't be so forthcoming but I think I'll just enjoy this feeling of success for a few days first! Thankyou very very much for giving me the nudge I needed to get the ball rolling.

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Well done you. Having just had a letter telling me my account is to be closed, I do still have my doubts about Nationwide so I would recommend that you keep on at them if you don't get written confirmation. Otherwise, it's a good start and you are very right to feel pleased with yourself!

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