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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tina_cool v HSBC


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Hi - only came across this site yesterday - have already successfully opened a parachute bank account today with Nationwide in case I need a buffer. Have just been through my FD statements and since Sep 2001 I've been charged > £2000 - this is for O/D and XS O/D fees - think of the fun I could have had with that. Seriously though, looking at other posts I'm assuming I can make a claim against these charges. Please can someone confirm whether this is the case before I make prat of myself, and what is my next step.

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Hi and Welcome

 

yes you can claim them back but before you do anything you must spend a few days to read around the forum and read the FAQ's .You need to become aware of what you are undertaking.

 

 

 

You have posted the same question in 2 different places ,please keep to your original thread

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When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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I can only find statements back to Sep 2001 but have had my account with FD for about 9 years. Do I need to make a money claim for a full 6 years or can I just go back as far as Sep 2001. I'm keen to start on this a.s.a.p. before my courage goes!

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Threads merged - please stick to one thread.

 

You could just claim back to Sep 2001, but why do that when you can claim for the whole 6 years?

 

I would claim for the whole lot.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Have just completed the request for repayment letter to send with a schedule of charges - have £2132.41 in o/d and excess o/d charges. Letter will be sent recorded delivery tomorrow. Will keep you updated with progress..or not. Thanks to all the posters for helpful info.

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Well I just knew it would have to be me! Sent my prelim letter first class recorded on 19/6 and according to Royal Mail customer services it's still not been delivered. Guess I'll have to send the info again just in case it has been lost in the post - this makes things a bit confusing with the dates especially if my original letter eventually turns up. Good old Royal Mail, you can always rely on them to c..k things up.

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There is no need to obtain proof of delivery, or even proof of posting.

 

As long as you keep a copy of the letter you have sent the court will assume it has been delivered.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I guess Royal Mail aren't too good at updating their records - just had post delivered and lo and behold have a reply from FD so they've obviously rec'd my letter. Anyway, it was the standard don't agree with your claim, write to Robert Kernaghan so will check on other postings to see what my next course of action is. Cheers.

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  • 2 weeks later...
  • 2 weeks later...

Well, I've still not received a reply from FD following my LBA so guess it's almost time to make the moneyclaim. The only query I have is that when I made my initial claim, as well as claiming the O/D and XS O/D charges I also claimed the charges which had appeared on my statements as 'interest'. Was this the correct thing to do? If not, when I complete the money claim should I disregard these and just claim for the O/D and XS O/D charges. Having got this far I don't want to jeopardise my claim. Thanks for all the help so far.

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HELP!! I'm in the pocess of completing moneyclaim on line as FD have now replied and advsed me to refer to Ombudsman etc etc. My question is , when completing the moneyclaim on line you are not able to send the schedule of charges with it as an attachment - is this likely to be a problem? FD have already seen my schedule of charges twice so they're well aware of the charges I'm claiming for - is it sufficient for me to put the totals only on the moneyclaim. please would some kind person be good enough to reply urgently as i'd really like to complete this tonight. many thanks.

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If you have already sent the schedule of charges twice there is no need to include it with your claim.

 

They would look rather foolish if they said they didn't know what you were claiming for or how you arrived at your total figure.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Thanks for the prompt reply - just one last thing - the moneyclaim site advises that you must include the 'daily rate' of interest you are charging and gives a formula for calculating it - I've tried applying this formula on the amount I'm claiming but it doesn;t look right. Maths was never my strongest subject , is there an easy formula?

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I assume you've already calculated the 8% interest using the spreadsheet?

 

To work out the daily rate of interest:

Claim amount (excluding costs and interest) x 0.00022

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Hi Tina,

 

Looks line we're on similar timescales as I submitted my moneyclaim on Monday. I sent a copy of a breakdown of the claim to the County Court and a copy of the claim form and particulars of claim to First Direct, both by Recorded Delivery. I want my money back asap and am therefore trying to prevent them from delaying by saying they don't have the full information.

 

Let's see who gets to the finishing post first!:)

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As far as I'm aware the court will advise FD of the claim against them - if you've already been through the steps of the prelim letter and LBA they'll already have details of what you're claiming.

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Hi guys, congrats to all those who's claims have recently been settled. Filed my money claim and it shows as issued on 19/7/06 but haven't had any response from FD yet. Being a 'glass half empty' sort of person I hope mine isn't going to be the test case at court. Will keep you posted.:(

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