who are CCS?

[LizzyK24]

Hi Lizzy40, gillie35

Thanks for your input. I can no longer access my On-line Barclaycard statement now as Barclaycard have closed the account until we get our new cards. It is definitely not a genuine transaction and for now Barclaycard have suspended it from our account pending their enquiries. Because of the amount involved I am obviously very concerned. Will let you know what happens next !

L.

[lizzy40]

Barclaycard wouldn't have cancelled your account unless they throught the same as you, so thats one positive. What makes this even more bazaar CCS is a debt collection company so it makes you wonder whether someone has got hold of your barclaycard details and use your account to pay their debt. What do you think?

[LizzyK24]

Yes that is what we are afraid of. We are ultra careful and the card has not been out of my posession. We do use it for online purchases but only with secure well known companies. Barclaycard are sending us forms to complete re the disputed item, meanwhile they are taking it off our account. Thanks for your concern - will keep you informed.

[chrish15]

i also found on my bank statment ccs rb collections, and remebered i had a letter from royal bank of scotland as i had missed a payment so i phoned and payed it by debit card and just found the payment slip for that amount it was "credit card operations southend. " for rbs

[bugsy77]

I was checking my account on line and came upon an entry for Westcliff on/ccs Rb collections. Phoned the bank and looked on the internet and found this site. I spent about 15 mins. wondering what on earth it could be and then I remembered. I had missed one credit card payment to Mint and the next month was due. In order not to accrue another late payment fee I phoned them and payed by my bank direct debit card for the two month period. I hope this may help if you are wondering what the entry could be!

[davenextdoor]

Does anyone know who CCS RB Collections are?

Hi, I had the same on my statement, if you are late paying your mint card monthly payment for any reason and they ring you and pay over the phone with a card this is the company that will show on statement, hope this helps.

[HalibutA]

Ref CCS. I have a suspicion what happens is as follows :- I had a MINT credit card that I hadn't used for about 2 years. I decided to reactivate and use it, and pay off all bar the minimum payment. I had a Direct Debit in place to pay off the minimum payment of £5. The minimum payment direct debit was in place to cover the minimum payment if I was away from home when the monthly statement appeared. Over a period of 2 months, looking at the Mint statement, the minimum payment of £5 appeared to have been paid by DD, then a "charge" of £5 re-appeared on my statement. When I returned home, and checked with Mint, they advised me that the Direct Debit had not been paid, and my minimum payment, although removed from my statement, was then re-imposed! Trouble is, there was no indication on the statement that the DD had not been paid, and Mint made no effort to contact or email me to advise me that the payment had not been made. When I contacted my bank to enquire what had happened to the Direct Debit payable to Mint - they had no record of it at all?? I have a personal record and past statements from Mint showing it was set up, and I didn't cancel it!!! So, after 2 months of the £5 minimum payment being refused, the "Debt" must be passed to CCS Collections, although, I rang Mint Customer Services and paid the outstanding £5.42 by Switch Card, when I returned home. When I talked to Mint Customer Services, they were rude and abrupt over the phone, so, while paying off the outstanding amount, I cancelled the card account. I would advise anyone dealing with Mint to check regularly that any Direct Debit set up to pay them, is actually remaining in force. It looks like if you default, or are late paying your Mint Credit Card amount, the "debt" is passed to CCS collections.

[buzz21]

Hi Everyone

 

just had similar problem - CCS RB Collections showing up on my bank statement. After much detective work I found out it was my Tesco Credit Card - run by RBS. I had made payments on my debit card as they messed up setting up my direct debit. All sorted now but thought I would share info, hope this helps towards anyone else finding this company on their statement.

[jimmy8984]

I have had an issue today where £580 is in the process of being withdrawn from my account. I rang the abbey up and they said it was by CCS rb but they cannot stop itfrom coming out as it was a card payment and had been authorised. It goes out firday 27/2 and i have to ring back and report it as fraud. I find it a joke that they cannot stop the funds.

 

I rang the Royal bank of scotland and they have no details of me what so ever and claim it is not them who are taking the money

 

any ideas?

[bhjl29]

I hope I can help CCs RB collections stands for customer service centre royal bank of scotland they are used for a number of different credit card companies and when you make a debit card payment to your credit card company I know this as I have just come off the phone to my credit card company who is tesco personal finance hope this helps anyone who is unsure what the payment was for.

[Dodger99]

There is another CCS, they are CCS Collect of Thornton Heath. Their 'phone number is 0844 412 0344, presumably an extortionate premium rate number. I think their website is ccscollect.co.uk.

 

In my case they are chasing for a fine for an alleged parking offence in a service area. This is governed by contract law, a contract between the owner of the car park and the driver of the vehicle, not me as the registered keeper/owner. Needless to say, I was not the driver. I believe that I'm under no obligation to tell them who the driver was.

 

I hope this information may be of use to someone.

[Mr Welly]

Thank you all for the thread, it helped me solve my problem. We had the same on our bank statement, and it transpires that it was due an over the limit letter from TESCOs credit card, and unfortunately used the number provided rather than going direct to TESCO, and the number was... you guessed it, the collection company.

 

So fortunately we hadn't been conned for £1k which we thought we had, but am a little unhappy we made the mistake of using the number on the letter, because numerous banks will not touch people who have CCS RB collection on their statements.