Does Charlotte Gurnell Exist ??

[harrythehawk]

Once again I receive a letter from Charlotte Gurnell, this is another computer generated letter. I have responded to this "person" in writing before but she never appears to read my letters, either that or she is very stupid. Now, am I writing to a "ghost", I am considering phoning this person or will I be just wasting my time ? If not I am going straight for a complaint ...... I will do that anyway but would like to know if there are any reported sightings of this rare beast ??

[kennythecelt]

Hi harrythehawk.

 

Not on my tour of duty I'm afraid!!

 

Her being stupid will work to your advantage eventually!!

[bathgatebuyer]

Interesting! You do a google search and end up at CAG!!! CAG is literally now the centre of my universe!

 

I too would like to hear about the lesser-spotted Gurnell, that very rare species, commonly found hiding behind standard PC letters churned out en-masse by her and her minions in Halifax. Her natural habitat appears to be an office in Halifax where she displays remarkeable natural camouflage and can hide when any phone rings or letter requires anything other than a standard response. With similar characteristics to a cuckoo, this species feathers her own nest by taking from the nests of others..........

 

Having had a ridiculous letter from her on behalf of Sainsburys this weekend, I'm livid and very close to travelling to Halifax myself to see if she does actually exist. I've written to her with numerous recorded delivery letters advising that my account is in dispute, providing evidence that the accout is in dispute, and yet all i get are standard letters from her.

 

I wonder what the reaction would be if I raised the issue in court as to whether she was real or not?! Who knows, perhaps she has a standard response letter for that too.

[Dusary]

 

 

Interesting! You do a google search and end up at CAG!!! CAG is literally now the centre of my universe!

 

I too would like to hear about the lesser-spotted Gurnell, that very rare species, commonly found hiding behind standard PC letters churned out en-masse by her and her minions in Halifax. Her natural habitat appears to be an office in Halifax where she displays remarkeable natural camouflage and can hide when any phone rings or letter requires anything other than a standard response. With similar characteristics to a cuckoo, this species feathers her own nest by taking from the nests of others..........

 

Having had a ridiculous letter from her on behalf of Sainsburys this weekend, I'm livid and very close to travelling to Halifax myself to see if she does actually exist. I've written to her with numerous recorded delivery letters advising that my account is in dispute, providing evidence that the accout is in dispute, and yet all i get are standard letters from her.

 

I wonder what the reaction would be if I raised the issue in court as to whether she was real or not?! Who knows, perhaps she has a standard response letter for that too.

[Dusary]

And ......

 

Tomasz Maciejasz

 

And .......

 

Carol Pickles

 

And .......

 

Camara Denton

 

And .......

 

Marcin Senator

 

to name but a few more of the migratory species which visit these shoes!

[MacBoy]

CAG Intelligence Unit Report: TOP SECRET

• Tomasz Maciejasz
  
• Charlotte Gurnell
  
  
• Carol Pickles
  
• Camara Denton
  
• Marcin Senator

All active aliases of another known operative....

 

HBOS's most deadly agent: Ms Sixyears Thatisall

 

Litigate On Sight!

[moneyhelp]

:lol::lol:

[**Tilly**]

very good mac

[Dusary]

[MacBoy]

I wonder what the reaction would be if I raised the issue in court as to whether she was real or not?

Great point Bathgatebuyer - I'd love to see what would happen if a fed-up and cantankerous DJ tried to have one of these ghost-names summonsed

[bathgatebuyer]

Well, I've now written to the Halifax and SAinsburys to raise a formal complaint against this individual and confirmation as to whether she is Memebr of the Chartered Institute of Bankers. I intend raising a complaint to them about her unprofessional behaviour................how funny if she wasn't a real person.

 

Honestly, what an amusing afternoon it's been!!!

[Dusary]

Well, I've now written to the Halifax and SAinsburys to raise a formal complaint against this individual and confirmation as to whether she is Member of the Chartered Institute of Bankers. I intend raising a complaint to them about her unprofessional behaviour................how funny if she wasn't a real person.

 

Honestly, what an amusing afternoon it's been!!!

 

 

Oh! GOOD ONE!

[mazza1970]

I emailed her at [email protected]

She read my email and replied back to me!

[Bookworm]

You mean Gary R D Kettle has been sacked?

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/2035-follow-garry-r-d.html

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/2715-mr-gary-kettle.html

[bathgatebuyer]

You sure it was Charlotte Gurnell or someone pretending to be her!!!

 

I'm sooooooo cynical when it comes to the Halifax!!!

[mazza1970]

You sure it was Charlotte Gurnell or someone pretending to be her!!!

 

I'm sooooooo cynical when it comes to the Halifax!!!

 

Who knows:rolleyes: I just thought it would be worth a try to see if anything happened;)

[bathgatebuyer]

That Ms Gurnell has started writing to me again despite my account being in dispute and me having made an extra special effort to send her 2 recorded delivery letters to tell her that!

 

I thought she'd gone on her holibags on something as she's not been in touch recently. So good to have her back!

[harrythehawk]

I haven't heard from her for a while now, hope she got the valentines card I sent

[bathgatebuyer]

God darn it, I came home tonight to another letter from her about the very same issue - asking me for money when the account is in dispute and with Trading Standards. Isn't she a honey keeping in touch so very often? Yet, she never returns my calls, doesn't email and never even signs her letters.

 

And I thought she cared about me?

 

I think I'll just fire a complaint straight off to CIOB about her this time. Maybe then she'll bother to answer in person and not via one of her minion's printers.

[ndr]

Just reviewed last year's postings re. Charlotte. Have asked my Solicitors to contact her tomorrow - is it worthwhile?

 

NDR

[bathgatebuyer]

Definitely worthwhile! HBOS do not hesitate to send out nasty letters with her name on them. If she's such an important woman that she cannot and will not return letters or emails then perhaps it will need a solicitors letter to spur a response from her.

 

'member and tell her we'll all missing her (like a hole in the head!)

[sillygirl1]

Are her cousins

 

Hayley Felton

Ellie Renshaw (whos letter is going to be shown PERSONALLY to Trading Standards on Monday - she wrote to my OLD address whilst knowing my NEW address... and admitted that C1 didn't know they had already taken me to court (~and lost!!!!)

[bathgatebuyer]

I think Charlotte, Hayley, and Ellie must be hiding on an island somewhere with Shergar and Lord Lucan while the computers churn out their threats and ignore our carefully and conscienciously worded letter to them.

[bathgatebuyer]

By coincidence I printed off the OFT notes on Debt Collection and I can outline more than one of these good practice notes that the lovely 'Charlotte' (or whatever her real name is) has breached:

 

1. d. Not ensuring that an adeqaute history of the debt is assed on as appropriate resulting in repetitive and / or frequent contact by different parties;

h. ignoring and / or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demansd for payment;

i. Disclosing or threatening to disclose debt details to third parties unless legally entitled to do so.

 

For me the big one was in disregarding that a dispute was in place and I have it well documented by the legal system that there was a dispute in place! The frustration I feel with HBOS and Ms Gurnell in particular can never be overstated.