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    • We initially raised a complaint with the finance company who told us that as its over 6 months the consumer rights act won’t apply and we would need to provide evidence of the problem being there at purchase. As we have only just got the report from Mercedes we haven’t been able to submit this within their 14 day timeframe. Is this not the case then? Thanks
    • The previously little-known Chinese-American businessman’s fortune was transformed by the British taxpayer through 11 government contracts worth approximately £4.3bn for lateral flow tests (LFTs) made in China and sold by Innova. Charles Huang says contracts generated $2bn (£1.6Bn) profit   The government fast-tracked the company after its British representatives sent a direct email to Dominic Cummings, the chief adviser to the then prime minister, Boris Johnson, in July 2020. And, a Guardian investigation has found, the fast-tracking of Innova was supported by the then chancellor Rishi Sunak’s team at the Treasury. Innova became for a period of at least four critical months the only company authorised to supply rapid Covid tests in the UK, despite scores of others developing similar kits. At the time, the government spending watchdog raised concerns   Boss of US firm given £4bn in UK Covid contracts accused of squandering millions on jets and properties | Coronavirus | The Guardian WWW.THEGUARDIAN.COM Exclusive: Rishi Sunak’s team helped fast-track deal with firm founded by Charles Huang, who says contracts generated $2bn profit  
    • Welcome to the forum What makes you think that ?   Andy
    • We purchased our Mercedes in September 2023 from Doves in Horsham for £21000, paying half cash and half on finance. We also purchased warranty for life via Ramp as recommended by Doves. On 12th May 2024 the car failed to recognise the key and wouldn’t not open, the AA could not identify the problem so via our warranty the car was taken to Mercedes in Croydon. After 3 weeks the problem was finally identified as water ingress in the drivers side footwell which has corroded and blown various components. After further investigation it was discovered the windscreen was date stamped 2019 (all the windows are 2018 - therefore not the factory fitted windscreen) The leak has developed due to incorrect sealant being used assuming when this was replaced and also water leaking from the seam. The warranty company do not cover water ingress so we are now faced with a bill of £3635. As we are now at 8 months since purchase (problem started at just over 7 months) we are not covered by the consumer rights acts. Would we be covered Sale of Goods Act? We have all the reports for the works being completed but unsure if this should be taken to the finance company or Doves who we purchased the car from. Do we pay for the works and then try and claim it back or should they be paying? Any help would be much appreciated
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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typical women..................demanding constant attention, and then whinging if you go elsewhere for 5 minutes;)

 

 

 

 

 

 

 

 

and then multiply that by a factor of TEN:eek:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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ohoh...............you're very quiet................;)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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As Head of security you must follow Handmaiden Kia and ensure her safe return to the Angels.

 

Failure of her mission or imjury to her person will be viewed most unfavourably. :(

 

Do your duty Lord Icycle and protect the Master's handmaiden. ;) And don't stay out all night the pair of you. ;) ;)

well u heard the mistress lord icycle get a move on before the masters back from the place called MOTD and whips us :pxxxkia
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Well that was a long night, enemy lines infiltrated and no sign of anyone
oh thats a nice way of putting it icycle ;)your were right about the cold hands though :Dnow where did you put that map again and get that bike revved up cos we gotta make a swift get away while the goings quiet xxxkia;)
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Hi all

 

I just wanted to say sorry for the intrusion last night, and to let you know I am still alive and kicking!

 

CF thank-you for the PM - so sorry to worry you; I was just having a really bad day, but then I felt guilty for butting in, hence the hasty retreat.

 

So, I shall stay quiet, and let you guys do what you do best - make me laugh!

 

Lotsa luv

 

Jo xx

Six Nations Champions 2009

Triple Crown 2009

Grand Slam 2009

:cool::-D:cool:

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.......MoTD is back:-) :-) :-)

 

 

 

 

Yippee!!!:D BUT cf THAT free kick was NEVER a free kick!!!!!!!!!!!!!!!!!!!!!!!!:p

 

Hi Queen T...I'm back...have been away for a couple of days but back now...it's taken me an hour to catch up!!!

 

VF

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Great VF, the more the merrier .... we missed you.

 

Tell him girl .... he may be the Master of the Harem and the Leader of the Gang as we've now become ..... but he can be wrong about the footie.

 

Urggghhh, just had a horrible thought .... do you think he'll want us in foottie shorts and jerseys next? .... I hope not .... at my age the legs are not what they used to be. ;)

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Urggghhh, just had a horrible thought .... do you think he'll want us in foottie shorts and jerseys next? .... I hope not .... at my age the legs are not what they used to be. :wink:

 

Great idea Queen T...as long as they're not Liverpool kits!!!:eek::p And don't worry about the legs...we can make the shorts & socks abit longer so that they meet at your knees!!;):D

 

VF

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Where is the old master hiding then? ;)

 

 

MoTD2;)

 

 

and if the ref says it's a free-kick, then it is..............and didn't stevie hit it well

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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lord icycle i thought you were to check that i had not been posioned because in our mission last night i believe i must have been posioned as that last drink did have a funny taste and now i have the most terrible headache and its all your fault send for the doctor straight away as i may not recover :rolleyes:xxxkia

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Tell him girl .... he may be the Master of the Harem and the Leader of the Gang as we've now become ..... but he can be wrong about the footie.

 

mistaken, misguided, outspoken,opinionated,stubborn,difficult..................................but never wrong hun;) ;)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Good job I'm a Liverpool fan or I'd have taken exception to you .... however .......... in this instance I have to agree ,.... and bow to superior knowledge. ;)

 

And yes .... opinionated, stubborn, I'll second those two, definitely. :p

 

Take a good look CF, this is the last time you'll see me on my knees agreeing with you. :rolleyes:;)

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oh for goodness sake girl...............get up....your're scaring the dogs:rolleyes:

 

 

 

 

 

 

 

 

but i'm going to add this post to my "favourites" to be able to use it in evidence another time;)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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