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    • Thanks for the replies and sorry, as it seems I haven't communicated my question clearly. I'm not after advice about how to deal with the situation I'm in. I'm on top of that and sent a SAR to Scottish Widows the day before I sent one to the FOS. My query was around the FOS interpretation of personal data and the extent of their obligations under GDPR, hence the original title They have said that "personal data is defined as any information relating to an [...] identifiable natural person (‘data subject’)" They then define an identifiable natural person as "one who can be identified, directly or indirectly, in particular by reference to an identifier such as [...] an identification number. My view is that I have a complaint reference number, which identifies a complaint raised by me about the administration of my pension so it therefore indirectly identifies me If I'm right, then I believe that all the data related to my complaint is personal data about me, including the screen shot that purportedly establishes that I received my statements. I was hoping there might be someone with better knowledge of GDPR that can clarify whether I'm right or wrong before I react to the FOS's failure to disclose  
    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
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novice computer user v barclays.*WON DEFENCE THOWN OUT*


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cheers teecee,for someone who has had their last word it gos on a bit.but very glad you have much appreciated indeed.

theres a lot of bloody trees from where i have been standing,but there dissapearing now

.when you dont know something and definatley dont understand,some can catch on quick,some have to have it knocked in.you can tell what bracket im in.

the most common quote on the site must be..... sorry to sound thick.....just means exsplain it like i am 10.you have just done that over a few posts.

im floor layer,you want to lay your own floor,and im exsplaining on computer ,if i said right to do your floor you need ,d.p.m.,latex screed,primer,flexible adhesive,flexible grout and tiles then if you want design, a cad drawing done.then try and tell you how to lay it all.some would pick it up others wont,god forbid if someone else gives advice and says i think primer should go before d.p.m.spanner in works.conflickting advice.

balls, all im saying is i understnd this post completely because i know.

what i dont know and have 3 grand riding on it makes it harder so it needs to be knocked in,you have done that thanks.

the saint agreeing with you is good also.

wouldnt go on but theres not a lot happening on site.

will go to court on monday see about suspension.

thanks again t.c.keep rattling.

 

Your can lay my floor anytime chap..

All i wanted to say was.

You have won your case, with costs.

You cant possibly gain Anything by going to court.

But you can " lose " everything.

Personally, i wouldnt want to risk that.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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Tez,

It seems as though you want something that you are not going to get,

Im afraid you are going to have to settle with the FULL amount +Interest + Costs.

 

Take this from the horses mouth, The Litigation Team will not enter into settlement negotiations until AFTER they have filed their defence.

 

just sit back and enjoy the ride now, and concentrate on completing your court bundle, and in my honest opinion the basic court bundle is STILL sufficient but if you want to add to it, then feel free to do so..

Dar£en,

you there?

 

Remember this post,YOU, the Saintly 1,and P.J.Davies promised me everything would be okay.I took your word on it.

 

Went to court house today.Court date vacated.

 

Tez.

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hi,o.k,cant wait for daren any longer,

 

when i went to court house friday( i know now a trainee)told me that case would still go ahead even though i had judgement.i think this was what caused difference of oppinions on site between very exsperienced advisors.with me not exsplaining properly.

 

 

monday,decided to go to court house to see about suspention of case,to let time elapse for pay day.

 

asked for original clerk,she came and i told her that i had not received judgement in post,so i dont suppose bs have either.i have got copy though.which she told me to pick up friday.i let her read it with my hand pressed firmly down on it,it wasnt going anywhere.she said fine.

 

i then asked if i could request suspention of case,because the guy friday said it was still on ,she said what for,i gave reasons,she said there is not going to be a hearing.what.?you have judgement,the judge gave his orders on directions,and thats it.i will send you and defendant another copy and also send defendant note about hearing being vacated.although being solicitors they should know its vacated when judgement is against them.

 

she then said the same as before,the judges are giving these orders because their fed up with banks.because the orders are newish she said thats why the lad friday got mixed up.just shows to double check what courts tell you.sodding oft.no need for them with judges like mine.still think banks could feel wind of change and they instigated it.

 

anyway come out,funny feeling really,happy obviously,but following this site very closely for what,7,8,months and there hasnt been many posts i havent read i can tell you,just to get a read on things and in doing that chatting about other things to very nice people,you can tell their nice by the way they say things and the subject.thoughts are with those having to wait.

 

i dont suppose the bankers could do any thing now re,me,still trying to borrow trouble saint.

 

tez

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Do you want your WON now or when you get the money ?

:D

thanks ,hiya mate, dont seem right really with so many being unlucky.fighting a much better case than me and me getting uncle as judge.

tez.

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doesnt matter if it seems right or wrong ..in your case its RIGHT, you have your judgement, now unless theyre going to be real stupid and be guilty of non compliance to the judges orders and force you to send in the big boys they will pay up.

 

As advised in an earlier post, contact the Litigation Team and TELL THEM you want your money or you will order the bailiffs in and to which you will get the media coverage from Sky News AND BBC to embarrass them further.

 

by the way this isnt meant to be an empty threat, if i was in your position I would get as much media coverage as i possible could , if nothing else it would boost the morale of everyone claiming and stuck behind a frgn stay.

 

Nice one judge ...[can you post the name of the DJ handling your claim.]

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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hi,thanks all,

 

darren it is DJ Kesterton and obviously coventry cc, not football club,but we are doing rather well.

 

good time to thank you for all the help you given.

 

not only advice,but answering pms at god knows what time of day,when i needed a answer to some crap question.i dont know but this buisness has effected my home life a fair bit,might have been easier if comp literate,so god knows how it might be effecting yours.

 

its not so much the advice its the fact your there,the confidence you give by answering quickly.no talk of defeat.first one over the top.

 

 

dont worry about next stage,because of cock up they have till 7.10.07 to pay,they will get a few e mails perhaps letter,just to show ive tried,and i sincerley hope they dont cough up.they will be going into something i will relish,your right the movement needs publicity and moral boost.it would be like giving something back besides dosh.

tez

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i sincerley hope they dont cough up.they will be going into something i will relish,

 

I dont believe what im reading.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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I dont believe what im reading.

what i mean teecee is i wouldnt mind it going that far, if ive got the law on side and it helps cause.

 

by the way thanks for previous rollockings,it helped clear up dud info from court about case proceeding even though i had judgement.

tez

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Tez,

Look at it from this point of view.

 

Okay so what if they did go to court argued the judgement, gets allocated for a further hearing WITH A DIFFERENT JUDGE.

What if this judge doesnt share the same opinion as the other, what if he sides with the bank and allows them to halt proceedings until the OFT case.

 

Grab it while you can...Do NOT rock the boat here, you have the judges decision..use it..

Contact them [THE BANK....THATS BARRRCLAYSSSS] advising to pay up before the big boys and Sky News come knocking

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Tez,

Look at it from this point of view.

 

Okay so what if they did go to court argued the judgement, gets allocated for a further hearing WITH A DIFFERENT JUDGE.

What if this judge doesnt share the same opinion as the other, what if he sides with the bank and allows them to halt proceedings until the OFT case.

 

Grab it while you can...Do NOT rock the boat here, you have the judges decision..use it..

Contact them [THE BANK....THATS BARRRCLAYSSSS] advising to pay up before the big boys and Sky News come knocking

hi darren, i havent received judgement through post yet so i dont suppose bs have either,they wont know what im talking about yet will they?

tez

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hi darren,wrote e mail,havent sent yet,at the ready,

when you say they can go to court and argue the judgement and get re allowcated.

sure ive said this,according to courts my case has been vacated.

how can they do this now.

ta.tez.

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I, like all the others advising you am simply trying to keep kicking you up the ahhhs to keep you moving forward..you seem intent on taking steps backwards for some reason,, send that email off without delay to at least one person named in the Litigation thread.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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WELL DONE TEZ!!!!!! Just take the advice of those out there that know oh so much more than us. Demand that money now. Its rightfully yours.

Just make sure you stay on the site and keep up the spirits of us lot still waiting. REALLY really pleased for you:D

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thanks jilly,dont be stranger,just feel for everone else.have a read of ,if havent already of....cardif hearings thread post 670 click on link and have butchers.they dont know if true but it will give a bit of hope.

god starting to talk like proper computer user.

tez

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hi,

phoned court,girl said bankers had phoned today and said they had only just come across files and were checking with court about case tomorrow.

they received judgement tuesday.

girl told them you should have judgement now and the case vacated.

by the way have now had 3 copies of judgement sent to me.

tez

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well well,lloyds cut charges.the first crack?

tez

 

And impose 8 others to claw it straight back under a different name.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

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hi,seems like their preparing ground for charges of around £15-£20 average,so will they be offering 50%-60% back when its over.

whats this sliding scale all about,seems like divide and conquer,everyone will have different charges applied.

 

can you legally have a stop put on your account if in dispute?

tez

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hi,

just rang b card to pay balance,usually done over phone paying by other card.

he said,could only just understand him,you can only pay minimum payment over phone now.i wanted to clear it.

bit miffed,have to go to bank now.

i said dont bother then i will go to bank.

he said,because due date is near i had better pay minimum payment now.£18.

i asked why i could not pay more,new system,and if i didnt pay minimum ,debt collectors would be calling at door and it would effect credit rating.

dont know if this has happened to anyone else,or just to discentors.

since claim on current account they have really messed around with b card.

lowering credit limit,cannot draw cash in this country,and now this.

off up bank now to clear balance and to close account

blessing in disguise perhaps

tez

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hi,went to bank to close b card.

staff seemed surprise when i told them about debt collectors calling if you miss minimum payment.

they brought details up on computer,you could tell there was something wrong or different on the screen by their reactions.

they took payment to clear account and told me to then phone b card.

i did,they wanted to know reason,im not having debt collectors knocking at my door for £18 and all the costs involved with that,which could be anything.plus the bad credit listing,how many points would that knock off your score.i asked why they have not imformed me this could happen,they would not answer.so beware i reckon this is retaliation and another way to get revenue.

tez

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