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    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
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"HELP, Court date through! What do I do next!!"


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Hi

 

This is my 1st time here, I hjope I'm posting this in the right place!

I've been trying to reclaim charges form Barclays bank since Dec 2006. They offered me £450 which I refused, then they offered £550 which I also refused. I now have a court date of July 13th (FRIDAY!!) but am not too sure of what to do next!!!! Can anyone please help, as I'm finding this whole thing pretty scary!!!

  • Will Barclays try to settle before the date
  • Will they turn up to court
  • I have been told I have to send the court all information relating to the case, do I have to write my case? If so, where can I get some help with wording this?

So many questions are running through my head! I would be so, so grateful if someone could shed some light!!!!!!!

 

Fleur xx:confused:

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I suggest you bit the bullet and contact the Litigation Team, Go through Krysta, asking to speak to the person who is handling your claim,

 

Start with referring to your claim number and the court date at which ever court being heard by District Judge ………

 

Go on to say……

I realise from your defence that you do not agree with my legal analysis that the charges levied to my account amount to penalty clauses and are deemed unfair. I do however recognise the fact that the sum at issue between us is relatively modest and as such, it is not cost effect for either party to take the matter to trial. Therefore in order to avoid the inevitable time and cost associated with pursuing the claim to trial I am willing to settle the claim upon repayment of the charges applied to my account, together with statutory interest and costs totalling £xxx.xx.

Only once in receipt of cleared funds I will discontinue all action against Barclays in connection with this claim

[[this is taken from THEIR agreement letter]]

 

They are a very helpful and polite team.

 

I know this is going to be very daunting, but have a read through some recent posts.

Caz V Barclays / Woolwich **WON**

Woodentop v Barclays **WON**

What do i do next ?? Woolwich haven't filed defence**WON**

And many more.

 

Everyone that has followed this advice is very pleased they did.

 

One thing to remember b4 contacting them is to have your updated figures in front of you and settle only with what you are happy with,

If they do arguing the toss which isnt very often simply say thank you for your time I think I'll let the judge decide goodbye, hang up and they will contact you back.

  • Haha 2

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Thanks for that! Its all very daunting though!!

I just want it to be over and done with now! The longer it goes on the more likely the banks are to win!

Should I contact the litigation team now, even though I still have over 6 weeks to the court date?

Fleur x:confused:

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well yes, you got nothing to lose have you?

 

the very worse they will ask you to call back in a couple of weeks.

 

but at tleast you will have a taste of what they are like to talk to which will relax you a little.

 

they REALLY are a polite team.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Hi

Just read through your entire thread! What a coincidence that you are from Worcestershire and had a court date of Friday 13th! Do you think its the day they have set aside for Barclays!!

Can you help me with a couple of things before I call/email Krista?

First off, what are these 'bundles' everyone keeps mentioning? And what do they have to include? Also I didn't get a questionaire from the court, all I had was a letter from the court stating time and date of hearing, they have also asked me to issue all relevant documentation to the court atleast 14 days prior to hearing, is this normal?

 

Has anyone had to actually stand up in court to Barclays yet? What sort of questions do they ask? :confused:

 

Fleur x :confused:

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what are these 'bundles'
http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

Also I didn't get a questionaire from the court,
AQ's are being dismissed by judges in an attempt to speed up the process, be aware though they may still request the £100 fee.
they have also asked me to issue all relevant documentation to the court atleast 14 days prior to hearing, is this normal?
this is your court bundle

 

Have you received the defence from Barclays yet, if so can you post what they say in clause #1.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I haven't received anything from Barclays, nothing at all, the last I heard from them was the last offer they tried to shush me with! Will have a look through the bundle info now!

I'll let you know how I get on, thanks for your help by the way, much appreciated! :)

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CAZKATJOE had exactly the same thing, have a read of her thread,, she is smiling right now!

 

http://www.consumeractiongroup.co.uk/forum/barclays-bank/77430-caz-barclays-woolwich.html

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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WOW, what a happy ending she had!!!!

 

More questions though!!! Sorry if I'm asking too many, but it does appear that I have to do things properly to get a good result!!!

 

Should I send my bundle off straight away? Is it ok to call Krysta before sending the bundle? What should I write in my "case summary"? :-x

 

Might not get your reply until tomorrow now as I'm off home for the evening and don't have a pc there!!!

 

Thanks again for all your help, its good to speak to someone who knows about all this!!!!

 

Fleur xx;)

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WOW, what a happy ending she had!!!!

 

More questions though!!! Sorry if I'm asking too many, but it does appear that I have to do things properly to get a good result!!!

Dont worry about asking questions

 

Should I send my bundle off straight away? Is it ok to call Krysta before sending the bundle? What should I write in my "case summary"? :-x

when was you told to have your court bundles in for? .. though it might be a good idea to prepare them. Give the litigation team a call they might settle now or they might inform you to call back in a couple of weeks when you call them have an updated SOC infront of you

 

 

 

 

Fleur xx;)

 

 

 

hope this helps

Saint

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Thanks Saint!

 

I'm after all the help I can get at the moment, so confused by the whole thing! Just worried that I'm going to be the one that loses!!! But after reading through lots of other threads I think everyone feels like that at one stage!!!!

 

I think I'm going to go and ring the litigation team!

 

Could you tell me whereabouts I would find the SOC spreadsheet on this site, apparently it updates the interest daily? I used the one on money saving expert, which doesn't update, thanks

 

Fleur x :)

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Hi Fleur

 

I'm sure somebody could show you the thread where the spreadsheets are placed but my friend used the ones that didn't update and she just included a note with her spreadsheet giving the amount that was added in interest everyday: i.e. £2,155 plus 0.57p per day so just work out up until today how much extra needs to be added and put it in a line at the bottom of the spreadsheet.

 

Meanwhile I would definitely contact Barclays. If you email Krysta who is the head of the lit dept on '[email protected]' and ask her who is dealing with your case, someone should then contact you and ask for your schedule of charges and it will go from there. Her tel no is 020 7116 4753 and if you don't hear from her within a few hours give a call and ask to be referred to the person dealing with your claim. Make sure to tell them that the bundles of info are due and when can you expect yours and they will probably say they want to settle straight away.

 

Good luck and let us know how you get on.

Karenann

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http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Enter the details for each charge, the amount and the date, the rest will calculate for you,,

 

 

dont forget to save it somewhere you will find it again.

e.g MY DOCS/ Bank charges.xls

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Thanks very much

 

Have done the spreadsheet and have sent an email to Krysta, just waiting for the reply now!!!!!!!!

 

I'll let you know the outcome!!!

 

Fleur :rolleyes:

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Hi

 

No reply from Krysta yet, tried to call the office but it goes throught o an answer machine, have to try again tomorrow!!!

 

I've put together my court bundle, thanks for your help everyone, really appreciate it, do I have to write a letter to go with it, or is it ok as it is?

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I have prepared a covering letter with mine. One to the bank giving account numbers and claim no as heading and just saying please find my court bundle in respect of the above claim. The one to the court just has the claim no but says the same.

 

I have also put a cover sheet on the front of the file stating the claim name and no etc. so if the letter gets lost they know to which claim it refers.

 

Make sure you keep chasing though because I would imagine they will want to settle.

 

Karenann

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Thanks Karenann, thats brilliant, I shall put the letters on the front of the bundles. Thought I might wait before I send them off though, I wanted to speak to Krysta first, maybe save myself the cost of the post!!!!!

 

I wondered if anyone else was having trouble getting through to Krysta this week? Maybe she's taking half term off, can someone let me know if they've heard from her?

 

Also, does anyone know anything about the court hearing? Has anyone had to stand up in court yet? If so, do you have to say anything? Thats the part I'm most worried about!!!

 

Hi pickle!!!!! When's your court date?

 

Fleur x;)

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I wondered if anyone else was having trouble getting through to Krysta this week? Maybe she's taking half term off, can someone let me know if they've heard from her?

She and the rest of the team are just busy, the prob is, most people try and call while they are at lunch at work, but of course the chances are...so are they...try calling at different times of the day. busy periods are 9am and 12 - 2pm.

 

Also, does anyone know anything about the court hearing? Has anyone had to stand up in court yet? If so, do you have to say anything? Thats the part I'm most worried about!!!
If anyone says you DEFINATELY wont have to attend court, theyre talking through their ahhh 's.. there is ALWAYS the possibility that you would have to attend but at the moment it is uncommon.. This IS actually pointed out on this site in the F&Q's section. [that you MUST be prepared to attend court if necessary]

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Hi pickle!!!!! When's your court date?

 

Fleur x;)

 

Hi Fleur, Not that far along the line yet. Just about to file MCOL/N1 cant decide which but WILL do it today. Dont know if filing N1 direct with my nearest court (Romford) might move the process along a little quicker :confused:

 

Anyhow, I hope you manage to speak to Krysta, looks as though you are almost at the last hurdle :)

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Hi Dar£n

 

Good to hear from you again! I'm prepared to go to court if I have to, have already booked the day off work, just don't want to muck things up by saying something really dumb! Do you know of anyone that has had to go through the hearing? What sort of questions were they asked, is there any info posted anywhere that I can read through to help?

 

Fleur:rolleyes:

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