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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Offered settlement


robbond55
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Hi all - awesome site!

Well, here goes for a newbie!

DPA Letter sent 8/3/6 for six years statements - letter back March 31st - £10 fee waived, over next week or two inundated with statements and many happy hour spent sorting them!

Request for repayment letter sent 16/04/06 - awaiting response!

 

Total asked for is £1109.50 plus interest of five percent giving a grand total of

£1164.97.

 

Waiting with baited breath!

 

Keep up the good work!!!

 

Rob

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Total asked for is £1109.50 plus interest of five percent giving a grand total of

£1164.97.

 

Why interest at 5%? Unless you're claiming the debit interest that was applied to each charge (assuming a charge took you overdrawn) then you shouldn't be claiming interest until you file a claim. You are then entitled to add interest at 8% from the date the charge was applied.

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Ok - thanks was unaware of that well the post is due anytime so I fingers crossed I hear something from them.

Just a thought - we (as in the Great British public) need this site to grow and grow. I feel that the tide is finally turning against these robbing b*****s!

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Hi all.

In response to my preliminary response I got the standard Mr Beaumont says 'Sod off' to which I have sent in an LBA to say 'No I will not sod off'.

Lets see what is happening as the clock is now ticking!

 

 

 

 

 

 

 

 

HSBC £1109.50 lba posted 8/05/06

CO OP £237.50 Preliminary letter sent 8/05/06

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Hi all

Just received a standard response letter from Mr Pretty offering half of my claim of £1109.50 which is £575.

Just a couple of questions - what do you think is the best route for me to take?

Ignore it and file my claim immediately, send a response saying thanks, but no thanks and file the claim or thanks, I'll take half and will issue a claim for the other half?

Also, shall I file immediately if I send a letter back to them or shall I wait for a response before filing?

I feel that I am on the last lap now so thanks everyone!

 

 

THREADS MERGED - PLEASE DO NOT START NEW THREADS IN RELATION TO AN EXISTING CLAIM

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Hi,

 

You have two choices only - accept the partial refund or don't.

 

If you accept you need to write back saying something like '...thanks...partial settlement...will pursue bank for the full amount...'

 

If you decide to reject the offer then just let them know that their offer is not satisfactory, and that you will pursue for the full amount.

 

As they are engaged in a dialogue, it would be best to stick to the deadlines you have set - it makes you look more reasonable, and it also demonstrates that you are trying to settle without recourse to the courts.

 

Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks Spiceskull - youu have helped me make my mind up!

I will acknowledge the offer with a coreteous letter but inform them that the deadline for repayment still stands.

Holding my breath now....

 

 

Rob

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Enjoy! :)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I have decided that this will be the letter I will respond with.

Any feedback on this will be greatly appreciated...

 

 

Mr Robert Bond

Xxxxxxxx

Xxxxxxxxx

Xxxxxx

 

Xxxxxxxxxx

xxxxxxxxxxx

 

13 May 2006

 

Dear Mr Pretty

 

Many thanks for your letter dated 11 May 2006. I appreciate the speed in which you responded to my previous letter.

 

However, in response to your kind offer of settlement as my claim is for £1109.50 in punitive charges unlawful in Common Law on this occasion I feel that I must decline.

 

As my letter before action was sent on 8 May 2006 giving you 14 days from this date to comply I am extending this courtesy by sticking to my original deadline before starting action to recover this amount instead of filing action immediately in response to your refusal to refund the full amount.

 

I anticipate your response to this letter.

 

Yours Sincerely

 

 

 

 

Mr Robert Bond

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Personally I would remove the sentences in brackets, and add the bits in red that are not bracketed. There was nothing wrong with your original, but I believe that these edits tighten it up, and should give him something to focus on. Good luck.

Dear Mr Pretty

 

Many thanks for your letter dated 11 May 2006. I appreciate the speed in which you responded to my previous letter.

 

However, in response to your (kind) offer of settlement, as my claim is for £1109.50 in punitive charges unlawful in Common Law on this occasion I feel that I must decline.

 

(As my letter before action was sent on 8 May 2006, giving you 14 days from this date to comply, I am extending this courtesy by sticking to my original deadline. before starting action to recover this amount instead of filing action immediately in response to your refusal to refund the full amount.)

I shall be sticking to my original timetable, giving the bank until 22nd May to satisfy my claim in full, and unconditionally. If I do not receive a satisfactory response from you by this date, I will proceed to issue a claim for recovery of this sum in the courts.

 

(I anticipate your response to this letter.)

 

Yours Sincerely

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks Spiceskull for your views.

Yes, I shall make the edits that you outlined. Not only do they tighten the letter but I feel toughen it up a bit more as well!

Thanks anyway

 

 

Rob Bond

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Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Hi there - just before I file my claim just want to know one thing - my claim is for £1109. Do I just times that by 8% and put it on top?

Need to know as just itching to get stuck into the last leg of this!!!

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nope, its a bit more complicated than that, each individual charge needs 8% APR on it ie 8% interest for each year since the charge,

however our good friends here at consumeractiongroup have made a rather nice excel spreadsheet , you just put in the charge and when it was and it calculates it all for you

 

http://www.bankactiongroup.helpwithmypc.com/resources/BankCharges.xls

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Right then - time to issue that claim!

I am claiming the £1109.50 and now with daily interest at 8% gives a total of £1431.69.

Just a quick question - do I list the defendant on the Monryclaim site as the Local Branch where my account is held or send it to the Service Quality Team who have wrote to me previously?

Many thanks anyway!

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HSBC Plc, Local address details. You do not need to name a person or a position...good luck, you are approaching the last hurdle...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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consider it compensation for stress induced by bank charges :smile:

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Received a letter this morning from Mr Pretty dated 24 May 2006 offering me full settlement of £1109.50, my original claim. However, I also filed my moneyclaim yesterday with £120 costs and interest at 8%. Do I accept the offer, or would it be deemed unreasonable to wait until they receive the details from Moneyclaim and claim the costs and interest as well?

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I would write back stating that as they did not give a satisfactory answer within the required timeframe, that you stood by your word and issued court proceedings.

 

If they are prepared to pay the costs and interest then you will stop the claim, otherwise it now goes ahead.

 

If it were the other way around, they wouldn't have given you an inch and you would have been expected to pay their court costs (which they would probably have over-inflated as well.)

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Many thanks Dave - to be honest thats what I thought but thought I would ask the opinion of someone better qualified than me to answer it!

Lets see what happens now - I feel a letter coming on!

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HSBC Plc, Local address details. You do not need to name a person or a position...good luck, you are approaching the last hurdle...

 

Can I just ask, and apologies of it's hijacking the thread, but is there any reason why we put the local branch down rather than the head office address? If it's purely so the case is allocated to a local court then I thought it was allocated to the claimants local court anyway? Is there any other reason why as I would have thought a branch would forward it to a central orifice anyway?

 

Cheers

 

OC.

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