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you've not invoked anything with any laws behind you like your rights under the CRA, you've accepted a repair/refund under their warranty/guarantee scheme. two very diff things. unless there is something in their T&C regarding payment timelimits not much you can do. dx -
i dont think you understand what im asking...i havent waited 40 days on my part or waited around. i emailed them everyday to get my refund as they just didnt pull their finger out and didnt even reply. ive now got the refund but ive wasted money and about 2 days in time and effort. playing law? i thought the idea of asking for specific advice is so i can go to the company and quote a simple act.. ie 'consumer rights act 2015' or similar/whatever applicable act.. that says i have to have a refund within xxxx amount of days which means that they will say somthing like "ok yes we didnt provide you the refund within that time so we'll compensate you for the time" or they'll just try to fob you off thinkg that you dont know your rights so will give up. i rreally dont get why you'd waste time by not including it and having everything prepared to save the too-ing and throw-ing as i suspect ill get denied again with the same bs and fobbing off? -
By honeybee13 · Posted
I'm fairly late to this thread but I have to say this situation sounds nuts to me. Could you remind us why you're paying the bills for somewhere you don't live? HB -
No, if they've already agreed a refund just send them an email They are exec emails you don't need to play law you don't even know. Just send them. Not really suprised you're waiting 40 days when you wait around like this.... -
The tenancy is now in her name. The bills she left as occupier did not actually change them to her name I ended up paying them even though I informed them I moved out a month later I got a bill and the month after. Due to her usage they keep saying it's a closing bill which I have paid 3 times now. The council tax will be in her name she just won't pay it as she has not paid it since 2015 that I know of I'm having to pay it all. We met in 2018 but she says it's my fault she did not pay bills before we met. I have been paying them since.
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If you are buying a used car – you need to read this survival guide.
BankFodder posted a topic in Vehicle retailers and manufacturers,
If you are buying a used car – you need to read this survival guide.- 1 reply
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Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld
ATJ posted a topic in Vehicle retailers and manufacturers,
Hello,
On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.
Car was dirty and test drive was two circuits of roundabout on entry to the showroom. Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm. They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.
The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.
I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.
Please can you advise what I need to do today to get this done.
Many thanks-
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A2Dominion - Housing Association property flooding - damning ombudsman report
WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,
Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299-
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Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available
BankFodder posted a post in a topic,
We have finally managed to obtain the transcript of this case.
The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.
Frankly I don't think that is any accident.
One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.
Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.
We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
This is good ethical practice.
It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.
OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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