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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
    • Thanks London  if I’ve read correctly the questionaire wants me to post his actual name on a public forum… is that correct.  I’ve only had a quick read so far
    • Plenty of success stories, also bear in mind not everyone updates the forum.  Overdale's want you to roll over and pay, without using your enshrined legal right to defend. make you wet yourself in fear that a solicitor will Take you to court, so you will pay up without question. Most people do just that,  but you are lucky that you have found this place and can help you put together a good defence. You should get reading on some other Capital One and Overdale's cases on the forum to get an idea of how it works.  
    • In both versions the three references to "your clients" near the end need to be changed to "you" or "your" as Alliance are not using solicitors, they have sent the LoC themselves. Personally I'd change "Dear ALLIANCE PARKING Litigation Dept" to "Dear Kev".  It would show you'd done your homework, looked up the company, and seen it's a pathetic one-man band rather than having any departments.  The PPCs love to pretend they have some official power and so you should be scared of them - showing you've sussed their sordid games and you're confident about fighting them undermines all this.  In fact that's the whole point of a snotty letter - to show you'd be big trouble for them if they did do court so better to drop you like a hot potato and go and pursue mugs who just give in instead. In the very, very, very, very unlikely case of Kev doing court, it'd be better that he didn't know in advance all the legal arguments you'd be using, so I'd heavily reduce the number of cards being played.
    • Thanx Londoneill get on to it this evening having a read around these forums I can’t seem to find many success stories using your methods. So how successful are these methods or am I just buying time for him  and a ccj will be inevitable in the end. Thanks another question is, will he have to appear at court..? I am not sure he has got it in him
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is now the right time to move on to step 2?


honeybee
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Choose one what?

 

You need to read through the FAQs thoroughly - do understand that this could ultimately end up in court.

 

When you are reading through the FAQs you will find a step-by-step guide that will explain exactly what to do.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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i have read them, several times and yes of course I understand that it could end up in court which is why I have requested some help.

I only know the last 3 years of charges so I am aware that I need to send a DPA letter but where to??

*HoneyBee*

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Guest Lueeze

Hi and Welcome to the Forum!

 

You need to bee 100% clear before setting out on your journey to claiming charges back.

 

You need to do the DPA request 1st, then when you know ALL your charges, get the prelim sent...There is only 1 prelim that is appropriate to your case, depending on whether it is a Account or Credit card ect...

 

You may want to PM me later in your claim to change the thread title, so you dont start a new thread everytime you post, and can keep a "diary" of events on here!

 

Good Luck

 

Lou x

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Is done, its posted.

Hope I did everything ok.

 

Hopefully this will open the door to the return of my £800 that they stole from me when I first opened my account 5 years ago but got fobbed-off and bamboozled by the jargon!!!! but I know they did for sure !

*HoneyBee*

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Decided to skip the DPA even though I posted today beacuse...... I went back 3 years of accounts online and totalled all charges and FORTUNATELY,,,,,,I have the years previously all stored in order in an old file !! Been through them and have all that I need ( I hope ) so i thought I'd go onto step 2. do you think this is a good idea or should I wait??:confused:

*HoneyBee*

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I traced my account back 3 years online and I (for some reason) have my bank statements from 5 years ago so although i sent DPA off I have all that I need to send the preliminary request letter.

Is it ok to hand it in at my local branch or should it be sent somewhere else?

The anticipation is crippling me !

(total is £1987.05)

*HoneyBee*

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Threads merged - Please stick to one thread

 

You can take it in to your local branch or send it to their Head Office or Customer Services Department - either way it will get passed on to the right people.

 

Good luck!

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I think that you should go and spend the next 14 days reading your welcome e-mail and then following its instructions which include to read the FAQ and spend at least three days reading the forum material.

This will help to give you a certain confidence which I have to say that at the moment you seem to lack.

This is a serious matter and you should be properly prepared. If you are not many will be quite easy for the bank to knock you off your feet

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to be honest I think you are probably right in stating that I lack confidence which I why I am asking for advice (I thought that was part of what this forum was all about!) But I'm not a total imbecile and I certainly don't need 14 days to read an email. thanks for your help.

*HoneyBee*

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Hi Honeybee,

I think people are scratching their head a bit over the 'Do I just pick one and send it' comment - as you've been pointed to and worked through yourself, there is a set timeline and proceedure to follow when sending the letters.

 

That said, you don't HAVE to send a DPA letter. I did exactly myself what you are doing now, and got my penalty charge total from Lloyd's Online - I then sent a Preliminary Request for Repayment, followed by a Letter Before Action when Lloyd's responded - followed by the Moneyclaim 14 days later.

 

Good luck with your claim, and keep us informed!

reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.

reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.

reload vs Capital One - £456.57 Settlement Reached 14/07/06.

reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

Lloyds Bank - The Template Response Letters!

 

Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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  • 2 weeks later...

I sent my preliminary letter on 06/06/06 and today got my response which is a standard lloyds reply.

Just wondering, before I send my LBA if lloyds are still paying out to their customers as there are such a lot of people requesting refunds that maybe they might have come up with a loophole or even starting to fight back?

If I posted my LBA on monday, what should NORMALLY happen next and should I be concerned about any changes that may have been made during the last 2 weeks?

Also confused about a line in their reply which states that they limit charges to 3 per month which doesn't make sense as I had a charge of £210 last July:confused:

 

(unless they decided to up the charge to £70 each for their holiday money :p)

 

MOD NOTE: Threads merged - please stick to the one thread honeybee... and see bankfodders post above about confidence etc!! And other posts re: sticking to the process - which is well proven and worked...

*HoneyBee*

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I sent my preliminary letter on 06/06/06 and today got my response which is a standard lloyds reply.

Just wondering, before I send my LBA if lloyds are still paying out to their customers as there are such a lot of people requesting refunds that maybe they might have come up with a loophole or even starting to fight back?

If I posted my LBA on monday, what should NORMALLY happen next and should I be concerned about any changes that may have been made during the last 2 weeks?

Also confused about a line in their reply which states that they limit charges to 3 per month which doesn't make sense as I had a charge of £210 last July:confused:

 

(unless they decided to up the charge to £70 each for their holiday money :p)

 

MOD NOTE: Threads merged - please stick to the one thread honeybee... and see bankfodders post above about confidence etc!! And other posts re: sticking to the process - which is well proven and worked...

 

OHHHHHHHHH BUT i DUNNO HOW TO STICK TO ONE THREAD, i KEEP GETTING LOST :oops: SORREEEEE. I'LL TRY HARDER.:D

*HoneyBee*

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Hi Honeybee,

 

No real news on any changes on the part of the banks. Some of them have started closing accounts of the people who take them to court, but they have found no loopholes to squirm through.

 

As for your next course of action, the timeline you should be following is:

 

1) Send your DPA (If necessary, not in your case as you have all the charges already).

 

2) One you have the charges, send the Preliminary Approach for Repayment letter.

 

3) 14 days later (Unless the bank pay up!) send the Letter Before Action.

 

4) 14 days after that (Again, unless the bank pay up!) file your claim with Moneyclaim Online (http://www.moneyclaim.gov.uk) or in your local county court.

 

By standard, you will recieve a 'bog off' letter from Lloyds saying it's their final decision. You are then advised to wait until the 14 days has lapsed from the point of sending the letter, then file your claim.

reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.

reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.

reload vs Capital One - £456.57 Settlement Reached 14/07/06.

reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

Lloyds Bank - The Template Response Letters!

 

Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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thank you reload:)

I'm ready to send my letter before action now.

 

I feel a bit scared by it, mainly because I have such rotten luck typically that it'll be just my luck that they manage to squirm through a loophole just when I've posted the letter. I bet they do and I'll have to end up paying court charges etc.....

I've opened another bank account just to be safe and started moving direct debits across. I know they'll close my account which is fine by me anyway, even though I know its unlawful for them to do this. Better to be safe.

Walking to the post box at the end of the street right now, here goes :-D

*HoneyBee*

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Don't be nervous if you look at my thread on reclaiming my charges you will see just how much they are avoiding court .:D ( can't add the link at present ,sorry )

 

 

Saying that I do have to warn you that ' your claim may end up in court '

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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:p hi,

I've read a few threads where people have said they have sent their prelims and LBA's via email.

Just curious to know if the responses have been the same as those sent via snail mail and also those who sent email did they also send through the post?

 

waiting for a response from my LBA and have to say kerr-apping it. :p

*HoneyBee*

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The response seems to be quicker by email.

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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